Re: internal error when asking for product_group_view stats for listing_group.type unit

p.type = 'UNIT'\n AND metrics.impressions > 0 AND segments.date = '2024-01-10' "} Response --- Headers: { "request-id": "-hXX-ebMy5pLNAU3ufwqcg", "date": "Fri, 09 Feb 2024 14:21:28 GMT", "

Re: internal error when asking for product_group_view stats for listing_group.type unit

Just ran a fresh retry: *7041860131* *Internal error* *"request-id": "xxrYqrzE2RMHu_a38pPBrg", "date": "Mon, 29 Jan 2024 16:03:25 GMT",* Method Name: /google.ads.googleads.v14.services.GoogleAdsService/SearchStream Host: googleads.googleapis.com Headers: { "x-goog-api-client": "gl-php\/8.0.

Re: internal error when asking for product_group_view stats for listing_group.type unit

Hi, just wanted to ask what the current status on this is. In the meantime, client 6122809176 seems to be working again, now we 'only' have 3 more accounts which run into Internal Error. 7041860131 6600753004 8875125139 Whatever you did to 6122809176, can you please do the same for those 3 too

Re: internal error when asking for product_group_view stats for listing_group.type unit

Hello, I sent you details in a private reply. We are already doing automatic retries with back-off etc. We are consistently running into an Internal Error with such queries for a week already. On Wednesday, January 17, 2024 at 1:08:07 AM UTC+1 Google Ads API Forum Advisor wrote: > Hi, > > Than

Internal error when asking for product_group_view stats for listing_group.type UNIT

Hello, since 2024-01-10 multiple accounts of our clients stopped delivering data via API. When debugging we could pinpoint the problem to the following query: SELECT segments.date campaign.id ad_group.id ad_group_criterion.criterion_id, ad_group_criterion.criterion_id, segments.ad_network_type

Re: queries on product_group_view yield internal error

Hello, we are now running into an Internal Error when fetching product_group_view data for another client: Does it have the same problem with corrupt product partitions? *Here are the request/response logs incl. request-id:* Method Name: /google.ads.googleads.v14.services.GoogleAdsService/Sea

Re: negative listing_group unit criterion with clicks, impressions etc., how is that possible?

Thanks for you answer! "Also note that ad_group_criterion.negative doesn't mean the negative metrics" This is what I don't understand. How can a negative criterion (which is meant to exclude targeting) have traffic and costs? On Thursday, December 7, 2023 at 11:42:38 PM UTC+1 Google Ads API Fo

Re: negative listing_group unit criterion with clicks, impressions etc., how is that possible?

Hello, I copied the image directly into the mail text, seems to not have worked. Now I attached the imaged as an attachment, pls take a look. On Thursday, December 7, 2023 at 6:43:25 PM UTC+1 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for getting back to us. > > Kindly note that y

Re: negative listing_group unit criterion with clicks, impressions etc., how is that possible?

Hello, I replied private to the author with the requested UI screenshot which also shows statistics and costs on negative criteria. On Friday, November 24, 2023 at 9:20:09 PM UTC+1 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to the Google Ads API support team. > > W

Re: query on product_group_view with filter on segments.conversion_action_name always yields internal_error

Hello, this are the corresponding logs as output by the officials GoogleAds API SDK, incl. headers and request-id: Method Name: /google.ads.googleads.v14.services.GoogleAdsService/SearchStream Host: googleads.googleapis.com Headers: { "x-goog-api-client": "gl-php\/8.0.30 gccl\/19.2.0 gapic\/

Re: query on product_group_view with filter on segments.conversion_action_name always yields internal_error

Hello, this happens on every request for the given client, since at least several weeks, regardless of time of the day or number of requests. We are already using a backoff retry mechanism. On Monday, December 4, 2023 at 8:28:02 PM UTC+1 Google Ads API Forum Advisor wrote: > Hi, > > Thank you f

Query on product_group_view with filter on segments.conversion_action_name always yields INTERNAL_ERROR

Hello, for exactly 1 account when we run a query on *product_group_view* and use an *IN clause on segments.conversion_action_name* we always run into an *INTERNAL_ERROR*, at least since weeks. This is only the case for 1 specific account, all other accounts from the same MCC and other customers

Negative listing_group UNIT criterion with clicks, impressions etc., how is that possible?

Hello, we have a client for whom we get some strange data from the API which we cannot explain. We fetch metrics from the product_group_view and there (among other things that seem OK to us) we get for at least 1 criterion some clicks and impressions but that criterion in question (UNIT listing

Demand Gen campaign not found via Google Ads API

Hello, one of our customers has a Demand Gen campaign which we do not get together with the other campaigns from that customer via Google Ads API when we ask for all campaigns. What is the reason for this? clientId: 3806767855 campaignId: 20772287757 Request log: Method Name: /google.ads.g

Re: queries on product_group_view yield internal error

Hello, is there any update on this? On Monday, October 16, 2023 at 11:59:13 AM UTC+2 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for getting back to us. > > Please be informed that I have removed your response from the forums as it > contains the PII information. > > I will check

Re: queries on product_group_view yield internal error

Hello, this has nothing to do with retries, it just happens at any time I try the request, since weeks. You can see an example request + response incl. headers and ids in my first message. On Friday, October 13, 2023 at 2:01:22 PM UTC+2 Google Ads API Forum Advisor wrote: > Hi, > > Thank you

Queries on product_group_view yield Internal error

Hello, we have a customer for whom any query on product_group_view , even the most simple ones, are failing with 'Internal error'. This is going for at least 2 weeks now. SELECT segments.date, campaign.id, metrics.clicks FROM product_group_view WHERE segments.date BETWEEN '2023-09-01' AND '2023

Re: This customer does not have an import conversion action that matches the conversion action provided

Replied. On Friday, October 7, 2022 at 9:36:49 PM UTC+2 adsapi wrote: > Hi Konstantin, > > Thank you for raising this concern to the Google Ads API Forum. > > To have a clearer view and to provide accurate recommendations, it would > be helpful if you can provide the complete API request >

This customer does not have an import conversion action that matches the conversion action provided

Hello, we have a client with the following setup: 1. Manager account XXX081 2. Account XXX056, managed by XXX081 3. A click with the GCLID CjwBwE from 2022-09-29, in the account XXX056, which is visible in click_view and is associated with XXX056 according to click_view

Re: Impressions correct when fetched from product_group_view but lower when fetched from ad_group

Just as an additional info: The mismatch is also present in the UI. The client sent me screenshots from the UI, the impressions reported on the product paritions view are higher in the UI then for the corresponding campaign in the campaigns view. On Tuesday, May 24, 2022 at 7:52:55 PM UTC+2 ads

Re: Any way to get additional status information (as in the UI) for Campaigns from the API?

What you see in the screenshot is the Ads UI, the campaigns view to be specific. There you have a column with displays the status of the corresponding campaign. Contrary to the values possible in the "status" field in the API (ENABLED, PAUSED, REMOVED) in the UI additional info is displayed, e.g

Impressions correct when fetched from product_group_view but lower when fetched from ad_group

Hello, we see a behaviour in the API which we cannot explain. For the same campaign/adgroup (which only contains listing groups) - when we fetch the number of impressions from product_group_view we get the correct total number of impressions (18542 - the same as displayed in the Ads UI) - when

Which resource is now supposed to contain the metrics from "Ads & Extensions"->"Sitelinks"?

Hello, One of our customers has sitelinks for which the statistics data was fetched using the feed_item resource (since we used the PLACEHOLDER_FEED_ITEM_REPORT report in the old API and the official replacement for that is using the feed_item resource). Starting from 2022-04-28, however, the

Re: Read-only access via API, should be full access

Hello, - the access is limited not only to budgets but also to e.g. adgroups, we tried. - the end target account in question was actually created by one of the agency MCC users using Administrative access. - the other accounts of that customer (that we also can only read but cannot write to in

Read-only access via API, should be full access

Hello Google Ads API Support Team, we have a peculiar problem with the API. We are using an API token we got via an agency (9837879498) to manage an account (9845323299) for one of their clients (3213552882). We using the same token for all clients of that agency. Other accounts from other cli

How is it decided by Adwords gets the click in single attribution if multiple criteria participated?

Is there any official order of which criterion type "wins" in single attrubution criteria reports? Like if a productpartition and a userlist participate in the click does always the user list get the click, always the product partition or is this more complicated? -- -- =~=~=~=~=~=~=~=~=~=~=~

"HTML5 Ad" has no AdType in the report and is not returned by AdgroupAdService

Hello, one of our customers has some peculiar Ads in their account. Example: campaignId: 317716007 AdgroupId: 72472174998 AdId: 433377016075 They are called "HTML5 Ads" in the UI, when we try to request them from AdgroupAdService they basically do not exist there and when we request an AD_PERF

BatchJobs don't finish, progress stats remain all 0

Hello, since about 8 hours we observe that our BatchJobs (Criteria bids and Adgroup bid modifiers) don't finish for a longer time and we have to abort them. Their progress stats are all 0. Does anyone else have this problem? For the Adwords team: Example batch job ids would be 2602091723 260

Re: USER_PERMISSION_DENIED from customer service for some accounts in the new Google Ads API which work in the old Adwords API

Hello, I sent you the email as a private reply. On Thursday, 13 June 2019 20:46:34 UTC+2, adsapiforumadvisor wrote: > > Hello Konstantin, > > I understand the scenario you mentioned. In the AdWords API the OAuth > token can be generated by a user who just have access to the client account > eve

Re: USER_PERMISSION_DENIED from customer service for some accounts in the new Google Ads API which work in the old Adwords API

Hello, we are using exactly the same Oauth token for both the new Google Ads API and the Adwords API the user provided us with when he allowed Adwords API access to his MCC. This access was allowed on the MCC level (4554523147). I've just executed a GetCustomers call on the Adwords API with ex

USER_PERMISSION_DENIED from customer service for some accounts in the new Google Ads API which work in the old Adwords API

Hello, we have a peculiar problem with the new Google Ads API. We are trying to run the following request: [2019-06-12 15:29:57] google-ads.NOTICE: Request > --- > Method Name: /google.ads.googleads.v1.services.GoogleAdsService/Search > Host: googleads.googleapis.com > Headers: { > "x-go

Ads with an additional description field not accessible via API?

Hello, our customers start seeing an additional description field in their ETAs. It seems that such ads are not visible via API at all. - Is there a way to access those Ads via API? - If not, are there any plans to enable them in the API? Regards, Konstantin -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: BatchJobService returning inconsistent job results

We also have this problem since yesterday. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this

Re: Issue creating ad with ad customizers via API

Hello Joyce, thanks for your update. Are there any plans to prevent users from putting in ad customizers into fields where they cannot be used in UI/API? Regards, Konstantin On Wednesday, 9 November 2016 03:33:02 UTC+1, Joyce Lava wrote: > > Hello Konstantin, > > Thanks for providing the SOAP

Re: Issue creating ad with ad customizers via API

Replied. The response to the mutate() call to create the ad contains the correct ad customizer. But the response to get() afterwards, contains {PH_0). On Tuesday, 8 November 2016 03:49:57 UTC+1, Joyce Lava wrote: > > Hello John, Konstantin, > > Apologies for the delayed response. Could you ple

Re: Issue creating ad with ad customizers via API

We are observing the same problem. In a test case we are using the AdGroupAdService to create an ETA and read it again afterwards to check whether it has been successfully created. We are setting a valid ad customizer in the path1 property. When we read the newly created ad again the property

Re: Error internal_failure OAuth2Exception

Seems to work again. On Tuesday, 19 April 2016 16:16:57 UTC+2, Konstantin Tarassow wrote: > > We also started to see it on our requests a couple of minutes ago! > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Googl

Re: Error internal_failure OAuth2Exception

We also started to see it on our requests a couple of minutes ago! -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Same keywords text and match type combination does not necessarily get you the same criterionId anymore?

Hi, one of our customer's accounts has 2 different ids for the same combination of keyword text and match type. This was unexpected since we have thought that this would be impossible according to what is mentioned in this thread, for example (criterionIds being global objects and such) https:/