Hello Google Ads API Support Team,
we have a peculiar problem with the API.
We are using an API token we got via an agency (9837879498) to manage an
account (9845323299)
for one of their clients (3213552882).
We using the same token for all clients of that agency. Other accounts from
other clients of theirs work fine.
But for all accounts of one specific client (3213552882) we can only
execute read operations.
When we try to write something, we get
Method Name:
/google.ads.googleads.v7.services.CampaignBudgetService/MutateCampaignBudgets
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/7.4.21 gapic\/ gax\/1.7.1 grpc\/1.38.0",
"x-goog-request-params": "customer_id=9845323299",
"developer-token": "REDACTED",
"login-customer-id": "9837879498"
}
Request:
{"customerId":"9845323299","operations":[{"create":{"name":"REDACTED","amountMicros":"REDACTED",
"deliveryMethod":"STANDARD","explicitlyShared":false,"referenceCount":"0"}}]}
Response
-------
Headers: {
"request-id": "H-iJd-LaWtzDLB3ZJlu0Fw",
"date": "Tue, 19 Apr 2022 15:21:53 GMT",
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\";
ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\";
ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000;
v=\"46,43\""
}
Fault
-------
Status code: 7
Details: The caller does not have permission
Failure:
{"errors":[{"errorCode":{"authorizationError":"ACTION_NOT_PERMITTED"},
"message":"The user does not have permission to perform this action on the
resource or call a method."}],
"requestId":"H-iJd-LaWtzDLB3ZJlu0Fw"}
When managing accounts of that specific customer via the Ads UI the
managers of the agency can
change everything, it is not read only. They also tell us that the customer
in question gave the agency complete
access (read and write) to his accounts.
@Google Ads API support team
Can you find out using the provided info what could be wrong with the
target account?
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