Re: customer match for search not working

2024-10-15 Thread John Joe Smith
Hello, I just responded with the details in a private email to keep them hidden from the group. Please let me know where I should check for a response. Thank you. On Wednesday, August 7, 2024 at 3:16:21 PM UTC-5 Google Ads API Forum Advisor wrote: > Hi, > > To do further checks from our end t

Re: 0% customer match for search, high match rates for display and gmail

2024-10-15 Thread John Joe Smith
Hello, I just responded with the details in a private email to keep them hidden from the group. Please let me know where I should check for a response. Thank you. On Tuesday, August 6, 2024 at 5:59:01 AM UTC-5 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to the Goo

Re: customer match for search not working

2024-08-07 Thread John Joe Smith
My question is, how could the list sizes be so different for Display and Search. I understand some level of variation, but clearly there is either a bug with Customer Match for Search campaigns, or an additional requirement with Customer Match that only applies to Search campaigns that is not d

Customer Match for Search Not Working

2024-08-05 Thread John Joe Smith
Why do my audiences when uploaded to the Customer Match endpoint say that we have 10K users for display and Gmail with 100% match rate, but 0 customers and 0% match rate for Search Ads? Can you look at this upload and see if there's an additional formatting requirement, ID or param that Search

0% Customer Match for Search, High Match Rates for Display and Gmail

2024-08-05 Thread John Joe Smith
Hello, When we upload audience lists, we're seeing a 0% match rate for Search, but a decent match rate for other campaign types like Display and Gmail. Are there additional requirements, IDs or params we need to include in this audience for our users to populate for Search campaigns? See below

API Basic Access Token - No Respones or Information

2024-03-28 Thread John Joe Smith
Hello, I've submitted two applications for Basic Access to the Ads API with no response a month ago and two weeks ago. This is my second thread in this group requesting some help since the first had no responses. Can you please help escalate the case as this is a critical need for our product