RE: Wrong types for the CallStartTime and the CallEndTime fields (the Call Metrics Call Details report)

Hi Alexander, Thank you for reaching out to our API support team. So our team can investigate further, could you provide your customer ID, the complete report definition, and the sample result or generated report type where this was observed? You may send the requested details using the Reply

Re: Google Ads API (Python): How to remove target_cpa_micros on ad group level?

Hi Mat, Thank you for your follow up. Since your concern is now more related on how to implement the bid updates using Python, I would recommend that you reach out to the Python client library owners instead as they are the more appropriate team to provide guidance. You can reach them via thei

RE: Extracting Image URL for Gmail Ads

Hi Stav, Thank you for reaching out. The image URL is not available in the GmailAd. What you should be able to retrieve is its product_images information that should contain details such as product_image and description. That said, allow me to create a feature request, subject for review, rega

Re: Audience report on ad_group level doesn't match with report fetched from UI

I send you all the info via email, looking forward the explanation. Thank you very much! Regards, Ela On Friday, 6 November 2020 at 03:36:26 UTC+1 adsapiforumadvisor wrote: > Hi, > > Yes, you can provide it to this email address googleadsa...@google.com so > we can further investigate the issue

RE: received trailing metadata size exceeds limit'

Hi Roman, Thanks for posting your concern. It appears that one of the possible reasons for encountering that error is due to the large request sent in API transaction. However, to further investigate, could you provide the complete request and response logs in JSON format where we can see the

Error billing information when Google Ads API is enabled

Hi guys, I have a problem when I click on Enable button in Google Ads API. It show to me a message Unknown Billing Error An unknown error occurred when attempting to verify your billing information. Please try again or return later Tracking number: c4109478824656941 SEND FEEDBACKCLOSE My com

Error billing information when Ads API enable

Unknown Billing Error An unknown error occurred when attempting to verify your billing information. Please try again or return later Tracking number: c4109478824656941 SEND FEEDBACKCLOSE -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdevelope

RE: Get conversions stats

Hi, Thank you for your email. If you are not being able to retrieve any records, this may be because your campaigns did not have impressions for the specified period in your query. When segmenting a report or by adding any segment fields, zero impressions are excluded automatically. You may fi

RE: Google Ads Product Groups - what happens when a product is removed from Merchant Center?

Hi Constantin, Thank you for reaching out. However, this forum and our team only provides support for AdWords API and Google Ads API related concerns. For you Merchant Center related questions, you may reach out to the Content API support team via their forum channel, for further assistance. A

RE: Smart Bidding portfolio strategies at the MCC level.

Hi Timo, Thank you for your email. Supported bidding strategies in the Google Ads API can be found here. Since you mentioned smart bidding portfolio strategies, I'm afraid that this is currently not included in the above documentation. In addition, apart from the bidding features listed in th

RE: Customer Match List Showing 0 size even though we have uploaded more than 10 million users.

Hi Davinder, Thanks for posting your concern. On the AdWords API perspective, it will take 6 to 12 hours for a list to be populated with members. However, since the member list of your audience is still zero after more than 13 hours since you've uploaded the data, could you provide the complet

Re: Audience report on ad_group level doesn't match with report fetched from UI

Hi, Yes, you can provide it to this email address googleadsapi-supp...@google.com so we can further investigate the issue mentioned in #1 and #2. As for your latest question, you may also send this view to our alias so our team can further check as well. Regards, Ernie John Blanca Tacata Goog

Re: geographic_view doesn't return data when segments.geo_target_metro is empty

Hi Scott, There is a bit of a difference between the AdWords API and the Google Ads API, but that is because some changes are being made over time to make way for new features. When you segment on a value, segments will consider if the metrics are null. With Google Ads API, if the metrics are n

RE: PERMISSION_DENIED issue

Hi Omri, Thank you for reaching out. The error USER_PERMISSION_DENIED usually occurs when there is no link between the manager account authenticated in the request and the client account specified in the headers. As you are using the Google Ads API you need to include the login-customer_id in t

Re: About AdWords API ManagedCustomerService error

Hi Ping, Thank you for reaching out. In the example you provided, if there is no linkage between A and B then both A and B could be linked to C and there won’t be any cycle formed. But still you need to make sure in the whole hierarchy there does not exist any cycle to avoid the error. Thanks

Re: Goolge ADS API

Thanks, I'll check them out. On Fri, 6 Nov 2020, 6:12 am Google Ads API Forum Advisor Prod, < adsapiforumadvi...@gmail.com> wrote: > Hello, > > The Google Ads API provides a REST interface. Please see this conversion > management guide >

RE: Link to the Google Ads UI

Hi Fabio, Thanks for reaching out. The ocid is a client customer id internally generated and used. The API does not expose an endpoint to fetch this data as it is mostly used internally. I don’t think it is feasible to generate such a link programmatically. Thanks and regards, Xiaoming, Google

Empty response from API getCampaignCriterionBidLandscape

Hi, I am trying to receive bid landscape from a CampaignID and in each request I receive the following as output: *This is my output:* { 'totalNumEntries': 0, 'Page.Type': 'CriterionBidLandscapePage', 'entries': [] } *This is my code: *(I give it a CampaginID) # Initialize appropria

RE: Goolge ADS API

Hello, The Google Ads API provides a REST interface. Please see this conversion management guide on uploading clicks and this section on uploading externally attributed conversions. Please let us know if you have any other questions. Regards, Matt Google Ads API Team Matt Google Ads API Team

RE: Ad Customizers Script not Picking up Dynamic Values from Google Spreadsheet

Hi Reem, Thanks for reaching out. Our team is focused on the AdWords/Google Ads API related issues. As Google Ads Scripts is a separate product from AdWords API/Google Ads API, I would suggest you reach out to the Google Ads Scripts Team and raise your concerns via their forum. Thanks and rega

Re: geographic_view doesn't return data when segments.geo_target_metro is empty

I have this question as well. When I pull a report using the AdWords API for a campaign, all of the data returned includes occurrences where no metro area is attached. However, when I use the geographic_view in the new Ads API, no data is returned if the metro area is blank, causing the metrics

RE: Adwords download some customer_id report, get zero files but UI is not

Hi, Please be sure that you are running the report from a child account level, not a manager level. If you are running it from the child account level, please share your report definition and CID through reply privately to author so I can take a closer look. Regards, Anthony Google Ads API Tea

How can i get the client_customer_id throuth the oauth2

Can i get specific adwords manager account for getting client_customer_id throuth the oauth2 from google with the corresponding scope? Or maybe adwords have own oauth2 process for getting specific company? What i should do, if one person has many adwords accounts linked to his google account? H

Re: Google Ads Product Groups - what happens when a product is removed from Merchant Center?

And if lets say i remove a product partition unit that was biddable and enabled, it will be added to all others excluded product partition unit? On Thursday, November 5, 2020 at 9:27:00 AM UTC+1 Constantin Cebanu wrote: > What happens when a product is removed from Merchant Center? > - is this p

Re: Google Ads API (Python): How to remove target_cpa_micros on ad group level?

Hi Peter, thanks for the response - that sadly didn't help me at all. As you might know, there is no "null" in Python but a "None". So I've tried all kind of stuff: ad_group.target_cpa_micros.value = None (Error: None has type NoneType, but expected one of: int, long) ad_group.target_cpa_micros

Re: Audience report on ad_group level doesn't match with report fetched from UI

I have no rights to reply privately to the author. Can I send it different way? 1. But in UI I can see performance data at adgroup level also from audiences that are attached at the campaign level. Is it possible to get it from API? I would like to get the same report from API like I can see in

Wrong types for the CallStartTime and the CallEndTime fields (the Call Metrics Call Details report)

Hello, The CallStartTime and CallEndTime fields have the Long type according to your documentation (https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report#callendtime). But actually the values have the DateTime format (e.g. "Sep 28, 2020 2:21:36 PM").

PERMISSION_DENIED issue

Hi Google Ads API Support, I'm having trouble migrating a customer from Adwords API to Google Ads API. *Error response:* `Google Ads API raised the following errors: ["User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer id must be

Get conversions stats

Hi, I am new to Google Ads API and trying to show ads stats on my web page.My requirement is to show Add To Cart ,Purchase and Checkout action stats for deferent category like campaign and ads group. Below is code query I am using $query = "SELECT campaign.id, " . "campaign.n

Re: About AdWords API ManagedCustomerService error

Hello Xiaoming. Thank you for your reply. Please let me check it just in case. For example, there are MCC accounts A and B, regular accounts C, If there are links A → C, B → C, link A → B cannot be created. And you need to delete the link B → C. Is this correct? Best regards BrainPad Inc. Prod

Re: TempAdGroupId in AdGroupAdOperation response

Account id: 775-857-4827 and it happened Nov 4th 18:27:09 (CET) I have no other information On Thursday, November 5, 2020 at 10:05:40 AM UTC+1 Angela Čelar wrote: > Also, > This is another one with the TempAdGroupId never mentioned by us: > > {"errorType": "NewEntityCreationError", "trigger": "Te

Re: TempAdGroupId in AdGroupAdOperation response

Also, This is another one with the TempAdGroupId never mentioned by us: {"errorType": "NewEntityCreationError", "trigger": "TempAdGroupId: 384154937", "errorString": "NewEntityCreationError.TEMP_ID_ENTITY_HAD_ERRORS", "fieldPath": "operations[25654].operand.adGroupId", "reason": "TEMP_ID_ENTI

RE: There is a question about updating the display campaign content exclusion using the AdWords API PHP library.

Hi Harrison, Thanks for posting your concern. On the AdWords API perspective, you can use CampaignCriterionService.mutate to exclude specific categories for content label. For the 'Content suitable for families', you may try to set the category 'VIDEO_RATING_DV_G'. As for the 'Sensitive social

Re: TempAdGroupId in AdGroupAdOperation response

Thank you for the response. I am 100% sure that temporary ID is never inferred by us in code or in request. I don't have an option to *Reply privately to author.* Its grayed out. I'd like to share with you all the rest of the info but cannot do it publicly. How can I become eligible to reply to

Smart Bidding portfolio strategies at the MCC level.

Hi @all, is there any way to access the Smart Bidding portfolio strategies at the MCC level with the Google Ads API? As far as I know it is a limited beta but maybe there is a way already. Thanks for your answers in advance. Cheers, Timo -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Google Ads Product Groups - what happens when a product is removed from Merchant Center?

What happens when a product is removed from Merchant Center? - is this product still served in shopping campaign? - is it automatically removed from product group after some time? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot

Link to the Google Ads UI

Hi there, we're trying to make our account managers' lives easier by providing them a shortcut open in the browser whichever Google Ads account they are working on in the Google Ads UI. The links to Google Ads have this format https://ads.google.com/aw/accounts?ocid=*220602934*&authuser=0&__u=

Customer Match List Showing 0 size even though we have uploaded more than 10 million users.

Hi Team, I have uploaded more than 10 million users to a Customer Match List for targeting. List is showing size as zero. *It's been more than 13 hours* since we upload the data. In below doc link, it's mentioned that list takes 6 to 12 hours to be populated with users. Link: *https://develope