Problem with downloaded 'Apache_OpenOffice_4.0.1_MacOS_x86_install_en-US.dmg'

[Anthony Patience]

I have been using apache open office for years without any problems, but today 
I have been plagued with problems which resulted in me deleting my original 
download and RE-DOWNLOADING again.

This has caused even more problems and I now get messages as follows - 

Apache_OpenOffice_4.0.1_MacOS_x86_install_en-US.dmg is on the disk image. 
Safari downloaded this disk image today from sourceforge.net

The last time you opened OpenOffice, it unexpectedly quit while reopening 
windows. Do you want to try to reopen its windows again?

If you choose not to reopen windows, you may have to open and position the 
windows yourself.

THESE ARE THE ‘DISK IMAGE’ FILES WHICH HAVE DOWNLOADED BUT NOT, NOT CORRECT

LICENCES 50 kbOpen Office.app 159.3 MBREADMEs 8 kb


Please can you help me to download the proper version so that I can get working 
again??

PLEASE, PLEASE HELP ME!

Sincerely

Anthony Patience

How long to fix a bug?

[circulars]

How long does it take to fix a bug, please?

And is there any point in reporting them?

Its great that some of them are getting confirmed now, but even that  
has taken several years in some of the examples below - 4 1/2 years in  
one. None have been fixed yet. (nb only have public wifi so can't  
download the latest beta - sorry).


There are several serious bugs to report - particularly in outline and  
template management, while working in metric (which presumably the  
vast majority of users do) is a nightmare at present. But doing so is  
time consuming,  and there seems little point if nothing is getting  
fixed, or certainly no urgency if it takes years to do so.





EXAMPLE 1: BUG IN OUTLINE - BUG 98752
https://issues.apache.org/ooo/show_bug.cgi?id=98752

This was first reported 02 February 2009 but was not confirmed.

It caused me huge problems in 2011 so was reported independently on  
the forum (because finding out how to report a bug was so obscure) and  
confirmed by Hagar Delest on 01 October 2011 here:


https://forum.openoffice.org/en/forum/viewtopic.php?f=7&t=44287&p=204470&sid=d016d92716a51e5c9d2cf10631ae8b0d 
#p204470


Did as required. Nothing happened until 07 August 2013 when Rob picked  
it up, which was a very welcome surprise after so long.



EXAMPLE 2:  ORGANISING TEMPLATES - BUG 118552
https://issues.apache.org/ooo/show_bug.cgi?id=118552

First reported 26 October 2011. Confirmed on 03 April 2014. Still  
hasn't been fixed.



EXAMPLE 3: UPDATING STYLES - BUG 121785
https://issues.apache.org/ooo/show_bug.cgi?id=121785

Reported 18 Feb 2013. There is a problem with updating styles, which  
doesn't behave as stated in help (which covers the topic very badly).


On this one, can't get the problem confirmed, and can't even get a  
response.




EXAMPLE 4 : ICON LABELS BUG 121766
https://issues.apache.org/ooo/show_bug.cgi?id=121766

This one is embarrassing. Undo is labelled 'Can't Undo" and Redo  
similarly, and have been since 2007 at least, which must be obvious to  
millions of users. Astonishing that no-one has picked it up.


Reported it on 13 February 2013 was confirmed admirably quickly.

Naively, it would seem dead simple to fix - just correcting a couple  
of labels -  but it slipped through to OpenOffice 4 and is still there.

Re: OpenOffice Weekly News #1

[circulars]

Thanks Rob

Been hoping for something like this for a long time. Or something like  
the emails that firefox sends to users, though with more about what is  
in the pipe.


Can we get it emailed to us? That would be my preference.

Unfortunately can't find out from edition 1 as  am getting error  
message 404 on trying to have a look:


"Sorry! We couldn''t find your document"

Cheers



On 21 Apr 2014, at 13:48, Rob Weir wrote:

The first issue is out and you can find it here:

https://blogs.apache.org/OOo/entry/apache_openoffice_weekly_news_1

Remember, this is powered by your submissions.  So be sure to add new
stories to the wiki, so we have material ready for next week:

https://cwiki.apache.org/confluence/pages/viewpage.action?pageId=40508638

I'd love to have content next week related to the users mailing list
and/or user forums.  A link to an interesting user question, an FAQ, a
good tip for users, etc.

Regards,

-Rob

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Re: How long to fix a bug?

[Brian Barker]

At 15:10 24/04/2014 +0100, Nobody Noname wrote:

How long does it take to fix a bug, please?


When they are not bugs, a long time!


EXAMPLE 3: UPDATING STYLES - BUG 121785
https://issues.apache.org/ooo/show_bug.cgi?id=121785

Reported 18 Feb 2013. There is a problem with updating styles, which 
doesn't behave as stated in help (which covers the topic very badly).


Are you sure this is a bug?
o If you change the format of just some part of a paragraph, you have 
not changed the paragraph, so I would not expect or want any update 
to affect the paragraph style. I might want a character style 
updated, but that would presuppose that I'd made the change to an 
area that already had a non-default character style already applied. 
Note that, unlike the Default paragraph style, the Default character 
style has no properties and cannot be modified - or, therefore, updated.
o The behaviour of the Update Style menu item in the Styles and 
Formatting dialogue is dependent on the style selected in that 
dialogue - and this relies in turn on the selection of style types 
through the buttons in its toolbar. Note that you may have a 
character style and a paragraph style, say, with the same name. Your 
continued reference to plain "styles" suggests you may be missing 
this distinction.
o Your workaround through the context menu (and there is nothing 
"secret" about that, of course) works because that way you clarify 
that you are wanting to affect a paragraph style.
o The behaviour of paragraph styles, character styles, and direct 
formatting does take a bit of learning.



EXAMPLE 4 : ICON LABELS BUG 121766
https://issues.apache.org/ooo/show_bug.cgi?id=121766

This one is embarrassing. Undo is labelled 'Can't Undo" and Redo 
similarly, and have been since 2007 at least, which must be obvious 
to millions of users. Astonishing that no-one has picked it up.


I haven't "picked it up" because I see nothing to be picked 
up.  There are contexts in which you cannot undo anything - for 
example, when you have just opened or reloaded a document - and the 
Undo menu item and Undo icon are each greyed out and - perhaps 
helpfully - changed to read Can't Undo. Similarly for Redo, which 
means something only immediately after an Undo and is otherwise 
greyed out and retitled. (Why it says Can't Restore instead of Can't 
Redo I don't know.)


Incidentally, I'm not sure I accept your stricture that "[i]t is also 
a very strong imperative that Open Office should be consistent with 
other productivity suites". I don't expect free software necessarily 
to be a clone of commercial products and I'm happy for OpenOffice to 
improve on such alternative products! (I suspect that in the area of 
styles it does.)


I trust this helps.

Brian Barker


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Re: How long to fix a bug?

[Rob Weir]

On Thu, Apr 24, 2014 at 10:10 AM,   wrote:
> How long does it take to fix a bug, please?
>

It depends on the bug.   Some get fixed quickly.  Some may never be fixed.

> And is there any point in reporting them?
>

Yes.  Even if a bug is not quickly fixed it is good for the developers
to know what bugs are out there.  In some cases when they make a major
change in one area they will look in Bugzilla to see if there are any
other related bugs (lower priority ones) that they can fix at the same
time.

Bug reports are useful for users as well, and IT professionals who
support users.  The bug reports can describe workarounds, and at the
very least they confirm the bug exists, which can reduce the
frustration of users when they are not being certain.

> Its great that some of them are getting confirmed now, but even that has
> taken several years in some of the examples below - 4 1/2 years in one. None
> have been fixed yet. (nb only have public wifi so can't download the latest
> beta - sorry).
>

You can find ones older than that, if you look hard enough.  But this
is not a queue for movie tickets.  Bugs are triaged according to
severity and impact, not time.  Volunteers typically prioritize based
on that, though obviously their own interests and expertise play a
role as well.

> There are several serious bugs to report - particularly in outline and
> template management, while working in metric (which presumably the vast
> majority of users do) is a nightmare at present. But doing so is time
> consuming,  and there seems little point if nothing is getting fixed, or
> certainly no urgency if it takes years to do so.
>
>
>
>
> EXAMPLE 1: BUG IN OUTLINE - BUG 98752
> https://issues.apache.org/ooo/show_bug.cgi?id=98752
>
> This was first reported 02 February 2009 but was not confirmed.
>
> It caused me huge problems in 2011 so was reported independently on the
> forum (because finding out how to report a bug was so obscure) and confirmed
> by Hagar Delest on 01 October 2011 here:
>
> https://forum.openoffice.org/en/forum/viewtopic.php?f=7&t=44287&p=204470&sid=d016d92716a51e5c9d2cf10631ae8b0d#p204470
>
> Did as required. Nothing happened until 07 August 2013 when Rob picked it
> up, which was a very welcome surprise after so long.
>

The QA volunteers have been doing a great job working on the back log
of older, unconfirmed issues.  In many cases we find the old issues
are stuck for lack of additional information from the reporter of the
issue, e.g., lack of an example document.  In other cases old bugs are
no longer reproducible.  They were fixed in an earlier release.  And
in some cases they are real defects which we are glad to classify as
such.   The goal of reviewing these old reports is to make sure that
Bugzilla correctly reflects the actual state of the OpenOffice
product, what bugs actually exist in the most recent version.  It is
slow work, but we're catching up.

Btw, if you (or anyone else) is interested in helping with this, we
welcome all volunteers.   Personally I find it a relaxing diversion to
review old bug reports, see if they still are bugs, remove duplicate
reports, etc.   Info for how to get involved is here:

http://openoffice.apache.org/orientation/intro-qa.html

Regards,

-Rob


>
> EXAMPLE 2:  ORGANISING TEMPLATES - BUG 118552
> https://issues.apache.org/ooo/show_bug.cgi?id=118552
>
> First reported 26 October 2011. Confirmed on 03 April 2014. Still hasn't
> been fixed.
>
>
> EXAMPLE 3: UPDATING STYLES - BUG 121785
> https://issues.apache.org/ooo/show_bug.cgi?id=121785
>
> Reported 18 Feb 2013. There is a problem with updating styles, which doesn't
> behave as stated in help (which covers the topic very badly).
>
> On this one, can't get the problem confirmed, and can't even get a response.
>
>
>
> EXAMPLE 4 : ICON LABELS BUG 121766
> https://issues.apache.org/ooo/show_bug.cgi?id=121766
>
> This one is embarrassing. Undo is labelled 'Can't Undo" and Redo similarly,
> and have been since 2007 at least, which must be obvious to millions of
> users. Astonishing that no-one has picked it up.
>
> Reported it on 13 February 2013 was confirmed admirably quickly.
>
> Naively, it would seem dead simple to fix - just correcting a couple of
> labels -  but it slipped through to OpenOffice 4 and is still there.
>
>
>
>

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Hi

[rheayns]

Hi I have installed OpenOffice on all my family's computers and laptops, we 
have now also all brought iPads as well and was wondering if there is plans for 
an iPad app and if so do you have a time scale on when you expect to launch it 
as we find your product a lot easier to use than MS word and do not want to run 
different program's on the computers/laptops and iPads 

With thanks
Robert Heayns 

Sent from my iPad
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Re: Resetting Password

[johnny smith]

On Wed, 23 Apr 2014 21:31:26 -, Yuvi  wrote:

> Hi, I have been using open office for a while now and I have set up
> password for on of my file but I am not been able to open it as it says
> incorrect password even though I am using the same password I have been
> using. Can you please reset the password for me

it is not possible to 'reset' the password; if it were, what for would one set 
it? however, if the password is simple enough, then you have chances to recover 
it by a brute-force attack; see this thread:

http://markmail.org/thread/iz2e5gr7xvptiren

and in particular this message:

http://markmail.org/message/epzm5sr7bzwpyqv2

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Re: Problem with downloaded '­Apache_OpenOffice_4.0.1_M­acOS_x86_install_en-US.d

[johnny smith]

On Thu, 24 Apr 2014 05:42:11 -, Anthony Patience  wrote:

> The last time you opened OpenOffice, it unexpectedly quit while reopening 
> windows. Do you want to try to reopen its windows again?

this is a known issue, see here:

https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues

as for the rest, all i know about macintoshes is that it is a sort of apples.

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Petit problème

[Yohan Barbé]

Bonjour, 
J'ai un petit problème avec l'utilisation d'Open Office, je n'est plus de 
correcteur.J'ai désinstaller et réinstaller mais ça change rien, donc je 
voulait savoir comment réinitialiser Open Office

Veuillez recevoir,l'expression de mes sentiments distingués,Yohan   
  

Re: Petit problème

[許哲崇]

Have a nice day.

2014-04-25 3:49 GMT+08:00, Yohan Barbé :
> Bonjour,
> J'ai un petit problème avec l'utilisation d'Open Office, je n'est plus de
> correcteur.J'ai désinstaller et réinstaller mais ça change rien, donc je
> voulait savoir comment réinitialiser Open Office
>
> Veuillez recevoir,l'expression de mes sentiments distingués,Yohan 
> 
>

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Re: How long to fix a bug?

[Martin Groenescheij]

I agree that this could be a problem for users that go further than word 
processing,
You're probably use it for desktop publishing.
If you want that this get more attention you have to pursue other users to vote 
for it.
For your information I have added the priorities and votes inline.
For me it looks like only a minority is interested to get this fixed or they 
are not aware that they can vote.

Sent from my mobile device.

> On 25 Apr 2014, at 12:10 am, circul...@gmx.com wrote:
> 
> How long does it take to fix a bug, please?
> 
> And is there any point in reporting them?
> 
> Its great that some of them are getting confirmed now, but even that has 
> taken several years in some of the examples below - 4 1/2 years in one. None 
> have been fixed yet. (nb only have public wifi so can't download the latest 
> beta - sorry).
> 
> There are several serious bugs to report - particularly in outline and 
> template management, while working in metric (which presumably the vast 
> majority of users do) is a nightmare at present. But doing so is time 
> consuming,  and there seems little point if nothing is getting fixed, or 
> certainly no urgency if it takes years to do so.
> 
> 
> 
> 
> EXAMPLE 1: BUG IN OUTLINE - BUG 98752
> https://issues.apache.org/ooo/show_bug.cgi?id=98752
> 
> This was first reported 02 February 2009 but was not confirmed.
> 
> It caused me huge problems in 2011 so was reported independently on the forum 
> (because finding out how to report a bug was so obscure) and confirmed by 
> Hagar Delest on 01 October 2011 here:
> 
> https://forum.openoffice.org/en/forum/viewtopic.php?f=7&t=44287&p=204470&sid=d016d92716a51e5c9d2cf10631ae8b0d#p204470
> 
> Did as required. Nothing happened until 07 August 2013 when Rob picked it up, 
> which was a very welcome surprise after so long.

This bug has Priority P3 and 2 votes.

> EXAMPLE 2:  ORGANISING TEMPLATES - BUG 118552
> https://issues.apache.org/ooo/show_bug.cgi?id=118552
> 
> First reported 26 October 2011. Confirmed on 03 April 2014. Still hasn't been 
> fixed.

This bug has Priority P3 and 1 votes.

> 
> EXAMPLE 3: UPDATING STYLES - BUG 121785
> https://issues.apache.org/ooo/show_bug.cgi?id=121785
> 
> Reported 18 Feb 2013. There is a problem with updating styles, which doesn't 
> behave as stated in help (which covers the topic very badly).
> 
> On this one, can't get the problem confirmed, and can't even get a response.

This bug has Priority P3 and no vote.

> EXAMPLE 4 : ICON LABELS BUG 121766
> https://issues.apache.org/ooo/show_bug.cgi?id=121766
> 
> This one is embarrassing. Undo is labelled 'Can't Undo" and Redo similarly, 
> and have been since 2007 at least, which must be obvious to millions of 
> users. Astonishing that no-one has picked it up.
> 
> Reported it on 13 February 2013 was confirmed admirably quickly.
> 
> Naively, it would seem dead simple to fix - just correcting a couple of 
> labels -  but it slipped through to OpenOffice 4 and is still there.

This bug has Priority P3 and no vote.

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Re: Not able to open any of my files

[Keith N. McKenna]

Victoria;

See this post on the user forum for detailed instructions:
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931.

Please in future address all correspondence to the list at
users@openoffice.apache.org. Inquiries to my personal e-mail will be
ignored.

Regards
Keith

Victoria Perez-Fragero wrote:
> Hi Keith, 
>
> Many thanks for your prompt response.  I'm not sure if I am using AOO,
> how can I tell which version of AOO I'm using & the operating system?
>
> Also, I am not able to find "org.openoffice.script.savedState"  I have
> looked everywhere for it, including doing a search for it on my mac..
>
> I did have however, openoffice.org  saved in my
> applications & I have deleted that.  The newer version without .org is
> still there. 
>
> Regards, 
>
>
> Victoria Perez-Fragero
>
> 07726 130 845
> v...@me.com 
>
>
>
>
> On 21 Apr 2014, at 20:47, Keith N. McKenna wrote:
>
>> Victoria Perez-Fragero wrote:
>>> Hi,
>>>
>>> I am not able to open any of my files.  My computer ran-out of battery &
>>> when I restarted it, the attached message came up.  Since then the
>>> attached message hasn't left my screen.  I'm not able to click on
>>> 'restore' or 'ignore', both when clicked have no effect.  The message
>>> still stays there.
>>>
>>> I have un-installed & re-installed the software & the 'restore' message
>>> still comes up.  I'm not able to open any of my files.
>>>
>>> HELPPP
>>>
>>> Look forward to hearing from you,
>>>
>>> Many thanks in advance,
>>>
>>> Vicky
>>>
>>>
>>>
>>>
>>>
>>> Victoria Perez-Fragero
>>>
>>> 07726 130 845
>>> v...@me.com  
>>>
>>>
>>>
>>>
>>
>> It sounds like you are running AOO on a mac. If this is correct the
>> following is the solution. If you are not running a mac, then please
>> post back to the list with the version of AOO ans the operating system
>> that you are using.
>>
>> You need to delete the file "org.openoffice.script.savedState". It is in
>> the "Saved Application State" folder in your User/Library.
>>
>> https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
>> bug #119006
>>
>> Regards
>> Keith
>>
>



signature.asc
Description: OpenPGP digital signature

Re: OpenOffice Weekly News #1

[James Knott]

I'm also getting 404.


circul...@gmx.com wrote:
> Thanks Rob
>
> Been hoping for something like this for a long time. Or something like
> the emails that firefox sends to users, though with more about what is
> in the pipe.
>
> Can we get it emailed to us? That would be my preference.
>
> Unfortunately can't find out from edition 1 as  am getting error
> message 404 on trying to have a look:
>
> "Sorry! We couldn''t find your document"
>
> Cheers
>
>
>
> On 21 Apr 2014, at 13:48, Rob Weir wrote:
>
> The first issue is out and you can find it here:
>
> https://blogs.apache.org/OOo/entry/apache_openoffice_weekly_news_1
>
> Remember, this is powered by your submissions.  So be sure to add new
> stories to the wiki, so we have material ready for next week:
>
> https://cwiki.apache.org/confluence/pages/viewpage.action?pageId=40508638
>
> I'd love to have content next week related to the users mailing list
> and/or user forums.  A link to an interesting user question, an FAQ, a
> good tip for users, etc.
>
> Regards,
>
> -Rob
>
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>
>
>


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Re: OpenOffice Weekly News #1

[upscope]

On Thursday, April 24, 2014 10:37:33 PM James Knott wrote:
> I'm also getting 404.
> 
> circul...@gmx.com wrote:
> > Thanks Rob
> > 
> > Been hoping for something like this for a long time. Or something
> > like the emails that firefox sends to users, though with more about
> > what is in the pipe.
> > 
> > Can we get it emailed to us? That would be my preference.
> > 
> > Unfortunately can't find out from edition 1 as  am getting error
> > message 404 on trying to have a look:
> > 
> > "Sorry! We couldn''t find your document"
> > 
> > Cheers
> > 
> > 
> > 
> > On 21 Apr 2014, at 13:48, Rob Weir wrote:
> > 
> > The first issue is out and you can find it here:
> > 
> > https://blogs.apache.org/OOo/entry/apache_openoffice_weekly_news_1
> > 
> > Remember, this is powered by your submissions.  So be sure to add
> > new
> > stories to the wiki, so we have material ready for next week:
> > 
> > https://cwiki.apache.org/confluence/pages/viewpage.action?pageId=405
> > 08638
> > 
> > I'd love to have content next week related to the users mailing list
> > and/or user forums.  A link to an interesting user question, an FAQ,
> > a good tip for users, etc.
> > 
> > Regards,
> > 
> > -Rob
> > 
> > ---
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I get 404 also.
-- 
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Intel(R) Quad Core(TM) i5-4440 CPU @ 3.10GHz|8GB DDR3|
GeForce 8400GS (NVIDIA-Linux-x86_64-331.49)|KDE 4.12.4


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Re: OpenOffice Weekly News #1

[mike]

404 here also.

On 4/24/2014 9:00 PM, upscope wrote:

On Thursday, April 24, 2014 10:37:33 PM James Knott wrote:

I'm also getting 404.

circul...@gmx.com wrote:

Thanks Rob

Been hoping for something like this for a long time. Or something
like the emails that firefox sends to users, though with more about
what is in the pipe.

Can we get it emailed to us? That would be my preference.

Unfortunately can't find out from edition 1 as  am getting error
message 404 on trying to have a look:

"Sorry! We couldn''t find your document"

Cheers



On 21 Apr 2014, at 13:48, Rob Weir wrote:

The first issue is out and you can find it here:

https://blogs.apache.org/OOo/entry/apache_openoffice_weekly_news_1

Remember, this is powered by your submissions.  So be sure to add
new
stories to the wiki, so we have material ready for next week:

https://cwiki.apache.org/confluence/pages/viewpage.action?pageId=405
08638

I'd love to have content next week related to the users mailing list
and/or user forums.  A link to an interesting user question, an FAQ,
a good tip for users, etc.

Regards,

-Rob

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I get 404 also.


--
James M Dwiggins
520-249-7116
m...@azdwiggins.com


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