Victoria;

See this post on the user forum for detailed instructions:
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931.

Please in future address all correspondence to the list at
[email protected]. Inquiries to my personal e-mail will be
ignored.

Regards
Keith

Victoria Perez-Fragero wrote:
> Hi Keith, 
>
> Many thanks for your prompt response.  I'm not sure if I am using AOO,
> how can I tell which version of AOO I'm using & the operating system?
>
> Also, I am not able to find "org.openoffice.script.savedState"  I have
> looked everywhere for it, including doing a search for it on my mac..
>
> I did have however, openoffice.org <http://openoffice.org> saved in my
> applications & I have deleted that.  The newer version without .org is
> still there. 
>
> Regards, 
>
>
> Victoria Perez-Fragero
>
> 07726 130 845
> [email protected] <mailto:[email protected]>
>
>
>
>
> On 21 Apr 2014, at 20:47, Keith N. McKenna wrote:
>
>> Victoria Perez-Fragero wrote:
>>> Hi,
>>>
>>> I am not able to open any of my files.  My computer ran-out of battery &
>>> when I restarted it, the attached message came up.  Since then the
>>> attached message hasn't left my screen.  I'm not able to click on
>>> 'restore' or 'ignore', both when clicked have no effect.  The message
>>> still stays there.
>>>
>>> I have un-installed & re-installed the software & the 'restore' message
>>> still comes up.  I'm not able to open any of my files.....
>>>
>>> HELLLLLPPP
>>>
>>> Look forward to hearing from you,
>>>
>>> Many thanks in advance,
>>>
>>> Vicky
>>>
>>>
>>>
>>>
>>>
>>> Victoria Perez-Fragero
>>>
>>> 07726 130 845
>>> [email protected] <mailto:[email protected]> <mailto:[email protected]>
>>>
>>>
>>>
>>>
>>
>> It sounds like you are running AOO on a mac. If this is correct the
>> following is the solution. If you are not running a mac, then please
>> post back to the list with the version of AOO ans the operating system
>> that you are using.
>>
>> You need to delete the file "org.openoffice.script.savedState". It is in
>> the "Saved Application State" folder in your User/Library.
>>
>> https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
>> bug #119006
>>
>> Regards
>> Keith
>>
>

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