[Bug 237612] Re: Heron freezing with latest kernel (2.6.24-18)

2008-08-26 Thread Bob Kline
Sorry, I gave up a while ago on all hope of getting the attention of
anyone in a position to help with the problem (see the question at the
end of my previous comment on this bug) and was forced to abandon the
hardware on which I was experiencing the problem, so I am no longer in a
position to perform the testing you are requesting.

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[Bug 237612] Re: Heron freezing with latest kernel (2.6.24-18)

2008-08-27 Thread Bob Kline
Thanks, Leann.  Can I get an answer to my question, please?

> What can I as a mere mortal do differently when I file a
> bug report for a serious show-stopper like this in order
> to get the attention of those doing triage on the
> incoming reports?

[See my post to the issue on June 6 for fuller context.]

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[Bug 296937] [NEW] Firefox not rendering pages from Windows web server correctly

2008-11-11 Thread Bob Kline
Public bug reported:

Binary package hint: firefox-3.0

Firefox 3.0.3 on Ubuntu 10.4 is rendering the same HTML page differently
depending on which server it gets the page from, and if it gets the page
from a Windows server, it's not rendering the page correctly.  Now, I'm
no more a fan of Windows than the next Ubuntu user, but it's not
practical (yet) to avoid every site hosted on a Windows server.  I have
attached a screenshot showing what the page looks like when it's served
up by Windows [1], and I'll attach another screenshot showing the exact
same page pulled from a Linux server.[2]  Note, for example, that when
the page is pulled from the Windows server the CSS for displaying the
borders between cells is not honored for all of the cells ("Jim's Juice"
and "Crocinic Acid" are in separate cells, but you can't tell that from
what Firefox displays - though you can if you look at the HTML source).

Here are the HTTP headers coming from the Windows web server (as
reported by wget):

$ wget -S -O repro-from-windows.html 
"http://mahler.nci.nih.gov/firefox-on-ubuntu-repro.html";
--14:51:43--  http://mahler.nci.nih.gov/firefox-on-ubuntu-repro.html
   => `repro-from-windows.html'
Resolving mahler.nci.nih.gov... 156.40.134.102
Connecting to mahler.nci.nih.gov|156.40.134.102|:80... connected.
HTTP request sent, awaiting response... 
  HTTP/1.1 200 OK
  Content-Length: 2419
  Content-Type: text/html
  Last-Modified: Tue, 11 Nov 2008 19:45:16 GMT
  Accept-Ranges: bytes
  ETag: "aca06a53644c91:8f0"
  Server: Microsoft-IIS/6.0
  MicrosoftOfficeWebServer: 5.0_Pub
  X-Powered-By: ASP.NET
  Date: Tue, 11 Nov 2008 19:50:51 GMT
  Connection: keep-alive
Length: 2,419 (2.4K) [text/html]

100%[>] 2,419 --.--K/s

14:51:43 (203.54 KB/s) - `repro-from-windows.html' saved [2419/2419]

Same thing for the page from the Linux server:

$ wget -S -O repro-from-linux.html 
"http://www.rksystems.com/firefox-on-ubuntu-repro.html";
--14:51:06--  http://www.rksystems.com/firefox-on-ubuntu-repro.html
   => `repro-from-linux.html'
Resolving www.rksystems.com... 66.92.147.60
Connecting to www.rksystems.com|66.92.147.60|:80... connected.
HTTP request sent, awaiting response... 
  HTTP/1.1 200 OK
  Date: Tue, 11 Nov 2008 19:51:03 GMT
  Server: Apache/2.2.3 (Debian) DAV/2 SVN/1.4.2 mod_python/3.2.10 Python/2.4.4 
PHP/4.4.4-8+etch6 mod_ssl/2.2.3 OpenSSL/0.9.8c
  Last-Modified: Tue, 11 Nov 2008 19:33:52 GMT
  ETag: "1904c4-973-45b6ef59bc800"
  Accept-Ranges: bytes
  Content-Length: 2419
  Keep-Alive: timeout=15, max=100
  Connection: Keep-Alive
  Content-Type: text/html; charset=UTF-8
Length: 2,419 (2.4K) [text/html]

100%[>] 2,419 --.--K/s

14:51:06 (128.73 MB/s) - `repro-from-linux.html' saved [2419/2419]

The version of Firefox is 3.0.3+build1+nobinonly-0ubuntu0.8.04.1.  This
problem is not present for Firefox 3.0.3 on Windows, and I can get other
browsers on the same Ubuntu client to behave correctly, so this is
specific to Firefox on Ubuntu.

[1] http://mahler.nci.nih.gov/firefox-on-ubuntu-repro.html
[2] http://rksystems.com/firefox-on-ubuntu-repro.html

** Affects: firefox-3.0 (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 296937] Re: Firefox not rendering pages from Windows web server correctly

2008-11-11 Thread Bob Kline

** Attachment added: "portion of Firefox window displaying web page from 
Windows server"
   http://launchpadlibrarian.net/19574858/repro-from-windows.png

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[Bug 296937] Re: Firefox not rendering pages from Windows web server correctly

2008-11-11 Thread Bob Kline
Here's a screen shot for the same page, pulled by Firefox from Apache on
Linux.

** Attachment added: "repro-from-linux.png"
   http://launchpadlibrarian.net/19574883/repro-from-linux.png

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[Bug 298126] [NEW] package samba-common 2:3.2.3-1ubuntu3 failed to install/upgrade:

2008-11-14 Thread Bob Kline
Public bug reported:

Binary package hint: samba

I got thrown into launchpad during an upgrade from Ubuntu 8.04 to 8.10.

ProblemType: Package
Architecture: i386
DistroRelease: Ubuntu 8.10
ErrorMessage:
 ErrorMessage: subprocess post-installation script returned error exit status 3
NonfreeKernelModules: nvidia ath_hal
Package: samba-common 2:3.2.3-1ubuntu3
SourcePackage: samba
Title: package samba-common 2:3.2.3-1ubuntu3 failed to install/upgrade: 
Uname: Linux 2.6.24-21-generic i686

** Affects: samba (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-package

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[Bug 298126] Re: package samba-common 2:3.2.3-1ubuntu3 failed to install/upgrade:

2008-11-14 Thread Bob Kline

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/19650473/Dependencies.txt

** Attachment added: "VarLogDistupgradeAptlog.gz"
   http://launchpadlibrarian.net/19650474/VarLogDistupgradeAptlog.gz

** Attachment added: "VarLogDistupgradeApttermlog.gz"
   http://launchpadlibrarian.net/19650475/VarLogDistupgradeApttermlog.gz

** Attachment added: "VarLogDistupgradeMainlog.gz"
   http://launchpadlibrarian.net/19650476/VarLogDistupgradeMainlog.gz

** Attachment added: "VarLogDistupgradeMainprereqlog.gz"
   http://launchpadlibrarian.net/19650477/VarLogDistupgradeMainprereqlog.gz

** Attachment added: "VarLogDistupgradeTermlog.gz"
   http://launchpadlibrarian.net/19650478/VarLogDistupgradeTermlog.gz

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[Bug 298126] Re: package samba-common 2:3.2.3-1ubuntu3 failed to install/upgrade:

2008-11-14 Thread Bob Kline
After the bug report was initially filed, the upgrade process aborted,
with a warning that the system might not work properly.  So what do I do
now?

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[Bug 193997] Re: Can't put hyperlink in cells

2008-11-29 Thread Bob Kline
I have no idea.  The first time I tried upgrading 8.04 to 8.10 the
upgrade process blew up.  I filed a bug report, but never got a
response, so I'm sticking with 8.04 on all our machines.

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[Bug 279676] Re: network manager applet whows red "x" even when network connected

2009-05-20 Thread Bob Kline
I am confirming that this behavior is still present in Jaunty.

network-manager:
  Installed: 0.7.1~rc4.1.cf199a964-0ubuntu2
  Candidate: 0.7.1~rc4.1.cf199a964-0ubuntu2
  Version table:
 *** 0.7.1~rc4.1.cf199a964-0ubuntu2 0
500 http://us.archive.ubuntu.com jaunty/main Packages
100 /var/lib/dpkg/status


** Changed in: network-manager-applet (Ubuntu)
   Status: Invalid => Confirmed

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[Bug 132350] Re: Mozilla-thunderbird does not save drafts

2008-05-31 Thread Bob Kline
I was tempted to create a new bug report, as this one does not exactly
match the behavior I've observed with Thunderbird (which does save
drafts -- just not all the time).  Nor is 190877 the same (the reporter
for that issue was trying to override default draft-saving behavior for
multiple accounts, and I'm not trying to do that).  Nevertheless, those
two issues are close enough that I strongly suspect an attempt to create
a new bug report would be marked as a duplicate of one of these, so I'll
start off by adding my observations, and if encouraged to do so, will
create a separate issue.

Generally, saving a draft in Thunderbird does work for me, but
occasionally TB will lose a draft, usually (always?) right after
bringing up the draft, editing it, saving it, and closing the window for
the draft.  Happened again this morning.  I had a message which had been
sitting in the Drafts folder for at least a couple of weeks.  I brought
it up with a double-click, added a subject line, and then selected Save
from the File menu.  At this point I was asked for the password for
another IMAP account than the one in whose Drafts folder this message
lived.  I assumed that it was just a coincidence that TB had decided to
check for new messages for that account, but given what happened
subsequently, I'm not so sure that assumption was correct.  Since I
didn't want the draft to be moved to the Drafts folder for the other
account, in case my assumption wasn't right (why would TB want to do
that?) I clicked Cancel to the password request.  Then I closed the
window for the draft message which I thought I had just saved.  But then
I noticed that the message was no longer in the drafts folder.
Fortunately I take nightly backups of all my systems, but TB should not
just throw away a message.  I used to write email gateway software, and
at the very top of the "no-no" list is throwing away a piece of mail
silently.  I would regard this is as a critical bug.

Package: thunderbird
Status: install ok installed
Priority: optional
Section: mail
Installed-Size: 32024
Maintainer: Alexander Sack <[EMAIL PROTECTED]>
Architecture: i386
Version: 2.0.0.14+nobinonly-0ubuntu0.8.04.1

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[Bug 132350] Re: Mozilla-thunderbird does not save drafts

2008-06-01 Thread Bob Kline
John: I'm not even able to reproduce it at will using IMAP.  This is one
of those random bugs which decides on its own when it's going to happen.

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[Bug 231683] Re: Printer Dialogue doesn't work properly

2008-06-02 Thread Bob Kline
I stumbled across the same problem, then I noticed that this feature has
been moved to the Options tab (which is unfortunate, since I use this
frequently, and the tab selection isn't sticky).  Another puzzling thing
is that in your screenshot you have "Markierung" where I have "Current"
so something seems to have been lost in translation (my "Current" is
greyed out, so I guess either that feature has also gone away, or by
"Current" they really mean "Current Selection").  In any case, I'd say
they were drinking too much beer when they decided to release this beta
(and when it was decided to include a beta version of Firefox in the
release version of Ubuntu).

Don't get your hopes up now that you know where the feature lives now:
it's badly broken (only prints the first line or so -- or sometimes
nothing at all) as other bug reports document.

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[Bug 223357] Re: "print selection Only" does not work in firefox3

2008-06-02 Thread Bob Kline
> Does this work in ffox 3 RC1?

Chances could be improved of getting an answer to the question if (s)he
is provided with instructions for how to test this without disturbing
his/her package management system setup.  I haven't had much luck in
getting responses to my requests for such instructions in similar
circumstances (otherwise I'd post the instructions myself). :-)

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[Bug 237612] [NEW] Heron freezing with latest kernel (2.6.24-18)

2008-06-05 Thread Bob Kline
Public bug reported:

Binary package hint: linux-image-2.6.24-18-generic

I ran update manager yesterday on my main workstation running Ubuntu
8.04, which pulled in a new kernel, 2.6.24-18-generic. Then when I
started up the system it didn't make it a minute before freezing solid:
wouldn't accept keyboard or mouse input, couldn't ssh into the box,
couldn't get to the console, nothing. Power cycling to restart (more
than once) showed the problem to be very repeatable. Dropped back to
2.6.24-17-generic and the machine seems to be OK again.

Linux ws 2.6.24-17-generic #1 SMP Thu May 1 14:31:33 UTC 2008 i686
GNU/Linux

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 237612] Re: Heron freezing with latest kernel (2.6.24-18)

2008-06-05 Thread Bob Kline

** Attachment added: "Output from lspci"
   http://launchpadlibrarian.net/15057753/lspci.txt

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[Bug 242369] Re: oobase wizard hangs on startup

2008-07-19 Thread Bob Kline
Well, when I went to check I discovered that between 1:2.4.1-1ubuntu1
and 1:2.4.1-1ubuntu2 they fixed the problem.  Too bad they didn't say
anything here.

So technically, you can close this bug.  But it would still be nice to
find out how to start oobase with command-line arguments which will
instruct it to log what it's doing when it starts up.

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[Bug 123307] Re: OpenOffice fails to open odbc table with compound primary key

2008-07-23 Thread Bob Kline
No, it appears that the problem has been resolved.

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[Bug 223357] Re: "print selection Only" does not work in firefox3

2008-09-24 Thread Bob Kline
>  working fine.

Yes, confirmed with both of the last two repro cases given above.  I'm
puzzled that "65" reported that he/she still needs to use Wine to work
around the bug.

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[Bug 242369] [NEW] oobase wizard hangs on startup

2008-06-23 Thread Bob Kline
Public bug reported:

Binary package hint: openoffice.org-base

version of the package: 1:2.4.1-1ubuntu1
version of Ubuntu: 8.04, fully updated

When I launch oobase directly (command-line or UI menus) a wizard is
started up which just hangs forever.  I can start oobase by double-
clicking on an .odb file, or by specifying an .odb file on the command
line, without encountering the problem.

I've read the man page for oobase, but I don't see any mention of how to
start oobase in such a way that it will log what it's doing, perhaps
even providing some clues on what's going wrong.  Is there really no
such option?

** Affects: openoffice.org (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 223357] Re: "print selection Only" does not work in firefox3

2008-06-23 Thread Bob Kline
In an earlier comment I reported:

> RC-1 has been released, and the bug is fixed in that version.

At this point the final release for Firefox 3.0 is in the default
repositories for Ubuntu 8.04, and sad to say, the bug is back (perhaps
in a worse form: see my previous comment).

To reproduce:

 * install Ubuntu 8.04
 * run sudo apt-get dist-upgrade
 * open Firefox
 * load https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/223357 (this 
page)
 * select the comment posted 2008-06-19 containing the substring "I'm not so 
sure."
 * pull down the File menu
 * choose Print
 * select the Options tab
 * check the box for "Print Selection Only"
 * click the Print button

Expected result: printed page containing selected comment
Actual result: printed page with headers and footers only

This is a serious bug.  It's not as bad as "sets the monitor on fire"
but it's a real productivity killer.

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Re: [Bug 223357] Re: "print selection Only" does not work in firefox3

2008-06-19 Thread Bob Kline
Daz wrote:
> After the recent upgrade to FF3 the "Print Selection only" works perfectly 
> for me. So, as far as I am concerned the bug is now fixed.
>   

I'm not so sure.  I just brought up http://ubuntu.wordpress.com/ in FF3 
(release), selected the first blog article (from the title "Installing 
Vista Fonts in Ubuntu" through the numbered list at the end of the 
article: "... easier to install fonts.") and tried printing the 
selection.  Not only did Firefox not print all of the selection, much of 
what it did print got printed twice.  So I guess I'd say we're moving 
backwards with selection printing. :-(

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[Bug 221304] Re: EnvyNG installs Ubuntu's lrm but it should install its own packages

2008-05-17 Thread Bob Kline
Alberto:

I tested the new version with the GeForce 7100 / NVIDIA nForce 630i as
you requested, and the behavior is still the same as described in
https://bugs.launchpad.net/envy/+bug/224004/comments/2 (using envyng to
install the driver leaves the display in 800x600 resolution, even though
if I run nVidia's installer directly the installed driver works
correctly and I get the 1280x1024 resolution back again).  I have to re-
run the nVidia installer again periodically to keep up with Ubuntu
kernel upgrades, so it would be nice to have the machine brought back
into the Ubuntu/envy fold at some point.

Bob

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[Bug 179637] Re: powernowd causes firefox+flash to hang

2008-08-17 Thread Bob Kline
Sorry, I gave up waiting for a response to the bug report and got rid of
the machine on which I was experiencing the problem.  I don't see how
filing bug reports will do anything toward "helping to make Ubuntu
better" if they're ignored.

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[Bug 237612] Re: Heron freezing with latest kernel (2.6.24-18)

2008-06-05 Thread Bob Kline
Just to make this issue more intriguing, I thought I should note that in
researching the problem I came across cases of three separate Ubuntu
users whose system was hosed when they updated to 2.6.24-18-generic, and
who reported that they solved the problem by (are you sitting down?)
deleting the older kernel images!

http://ubuntuforums.org/showthread.php?t=818241
http://ubuntuforums.org/showthread.php?t=818608

Now, I'm having a hard time understanding how just having the bytes for
the images sitting there in the file system could possibly cause a
computer to freeze up so consistently.  At first I conjured up far-
fetched theories like corrupted file systems with garbled cross links
between the blocks for the image files.  But as wildly improbable as
that would be for a single case, the odds against that happening to
three separate users are beyond astronomical.

I should point out that for at least one (perhaps all) of these three
cases the users got no better results with the solution I used, which
was to just pick the older kernel from the grub menu, so I'm not really
sure how much commonality there is between the bug(s) I ran into and
their situations.

I would be *very* interested in any light anyone can shed explaining
(rationally, not "it's just voodoo") how the presence of older kernel
images could possibly affect the behavior of the computer in any way.

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[Bug 237612] Re: Heron freezing with latest kernel (2.6.24-18)

2008-06-05 Thread Bob Kline
> ... I came across cases of three separate Ubuntu users whose system
was hosed ...

Sorry, I should have written "... I came across cases of three separate
Ubuntu users whose systems were hosed "  They weren't all running
the same computer. :-)

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Re: [Bug 223357] Re: "print selection Only" does not work in firefox3

2008-06-05 Thread Bob Kline
John Vivirito wrote:
> Bob Kline wrote:
>   
>>> Does this work in ffox 3 RC1?
>>>   
>> Chances could be improved of getting an answer to the question if (s)he
>> is provided with instructions for how to test this without disturbing
>> his/her package management system setup.  I haven't had much luck in
>> getting responses to my requests for such instructions in similar
>> circumstances (otherwise I'd post the instructions myself). :-)
>>
>> 
> Can you please follow the instructions at the following link on how to 
> start witha  clean profile and test it with Firefox RC1 with a new profile.
>
> https://wiki.ubuntu.com/MozillaTeam/Bugs
>
>   

Hi, John.

Not sure whether you were directing this request to me or to Daz (or 
both), but in any case while the instructions to which you link appear 
to have plenty of useful information about juggling Firefox profiles, 
they don't address the issue to which I was referring.  I've seen 
estimates that there are over 8 million Ubuntu users.  I'd be surprised 
if as many as 8,000 of them (.1%) have a sufficiently thorough 
understanding of how the package management system works to know the 
answers to all of the following questions:

   1. If someone asks me to install a package on my Ubuntu machine and
  it doesn't show up in Synaptic's list of available packages, what
  do I do?
   2. If I need to manipulate the list of package sources, how do I know
  which ones to trust?
   3. If I need to add sources for packages, how do the sources interact
  with each other?
   4. What are the possible drawbacks to adding package sources?
   5. If I remove sources, what happens to the packages I got from those
  sources?
   6. What bad things can happen if I install software without going
  through the package management system?
   7. What are all of the things I could do to cause the package
  management system to stop working correctly?
   8. What do I do to fix the package management system if it stops
  working correctly?

Surely the Ubuntu team wants to get bug feedback from a broader 
community than this elite subset of Ubuntu gurus.  I'm definitely not in 
that group, but these are questions that cross my mind when I'm asked to 
try the latest beta of some program to see if the bugs are fixed, and I 
know I've got plenty of company.  I've asked on more than one occasion 
for someone to direct me to documentation which addresses these 
questions comprehensively, and I'm inclined to think that such 
documentation doesn't exist, based on the lack of response.  I'd be 
delighted to be proved wrong (even if that proof comes with some "it was 
right under your nose, silly" ridicule), and I'd be more than happy to 
use those instructions if they show me how to install Firefox 3RC1 
safely so I can do the testing you ask for.

(As an aside, I suspect that Daz didn't even realize you were asking 
him/her to test with a different version of Firefox than is available by 
default with 8.04, based on the mention of switching profiles without 
identifying the version of FF used for the test.)

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[Bug 237612] Re: Heron freezing with latest kernel (2.6.24-18)

2008-06-06 Thread Bob Kline
An update on the reports of similar lockups with the latest kernel: one
of the three users described above as having solved the problem by
eliminating the older kernel images did some additional experimenting
and reported the following sequence.

First he re-installed 2.6.24-17 kernel image and headers and rebooted
into that kernel.  His system was hosed.

Next he removed the kernel image for 2.6.24-18 and rebooted back into
2.6.24-17.  System still didn't work.

Then he removed the kernel headers for 2.6.24-18 and rebooted back into
2.6.24-17.  System working perfectly.

I post this information not because I understand how the presence of
older header files could affect system behavior (I don't), but in the
hopes that the maintainers who know more about the kernel and the
package management system than I do will find useful clues in it.

In contrast with the issue tracking systems used for the software I
write myself, where the users of the software have adequate means for
communicating the severity of a problem, it doesn't appear that I have
any way of setting the "Importance" value for bugs that I file against
Ubuntu.  It seems like a broken kernel that freezes the whole system for
a bunch of users would merit more urgent attention than (for example)
cosmetic flaws.  What can I as a mere mortal do differently when I file
a bug report for a serious show-stopper like this in order to get the
attention of those doing triage on the incoming reports?

Thanks!

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[Bug 223357] Re: "print selection Only" does not work in firefox3

2008-06-07 Thread Bob Kline
Daz:

Sorry it didn't work out for you.

In fairness to the Ubuntu maintainers, while it's not uncommon in the
Linux world to be told "we'd like you to install and test this beta
software that might mess up your system and confuse the package manager,
and we're not going to tell you how to avoid the possible pitfalls" the
Windows equivalent is "we'd like you to reformat your hard disk and re-
install the operating system."  Neither world is perfect.

Good luck with Windows.

Cheers,
Bob

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[Bug 225130] Re: Cannot get back to a terminal after X has started

2008-12-22 Thread Bob Kline
I've got the same problem under Ubuntu 8.10 (Ctrl+Alt+Fx results in a
blank screen instead of a prompt in a console window).   This bug was
opened back in May, but it's still marked as "New"; what do we need to
do to get a response?  Or are we not supposed to use console windows any
more in this new GUI world?

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[Bug 298126] Re: package samba-common 2:3.2.3-1ubuntu3 failed to install/upgrade:

2008-12-24 Thread Bob Kline
Well, I give up.  Apparently no one on the Ubuntu team views an upgrade
process which scrambles users' computers to be a serious problem so I
scrubbed the machine and did a fresh installation.  Don't bother to post
the normal "are you still having the problem you reported six months
ago? can we close this bug?" questions.

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[Bug 296937] Re: Firefox not rendering pages from Windows web server correctly

2009-01-22 Thread Bob Kline
I'm sorry, but the machine on which this behavior occurs is my main
production workstation, and I'm reluctant to upgrade it, given that the
last time I tried to upgrade an Ubuntu system from 8.04 to 8.10 the
upgrade process crashed, and the bug report filed with launchpad for
this crash was ignored.  In fact, this seems to be the standard pattern
for most of the Ubuntu bugs I have taken the time to file.  Nothing
happens after I file a report until a long time has passed, at which
point I get a message (possibly automated?) saying "there hasn't been
any activity in [the reported issue] recently" and asking if I could do
some more testing to find out if the bug has disappeared so it can be
closed.  I know this is not commercial software, but Ubuntu is the only
widely-used open source software I have used for which taking the
trouble to report bugs appears to be a waste of time.  I'm sure some on
the Ubuntu team are aware of the value of carefully prepared bug reports
from the user community, but unfortunately that understanding isn't
sufficiently widespread to make a difference that I can see.

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[Bug 309317] Re: 8.10 doesn't recognize wireless mouse

2008-12-18 Thread Bob Kline

** Attachment added: "dmesg.log"
   http://launchpadlibrarian.net/20545779/dmesg.log

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[Bug 309317] Re: 8.10 doesn't recognize wireless mouse

2008-12-18 Thread Bob Kline

** Attachment added: "lspci-vnvn.log"
   http://launchpadlibrarian.net/20545789/lspci-vnvn.log

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[Bug 309317] [NEW] 8.10 doesn't recognize wireless mouse

2008-12-18 Thread Bob Kline
Public bug reported:

I've got a Logitech V450 Laser Cordless Mouse which worked just fine
under Hardy.  I did a fresh install of 8.10 (never got any responses
from the bug report I filed for the 8.04->8.10 upgrade failure, so I'm
reluctant to upgrade on any other machines).  Now Ubuntu doesn't
recognize the mouse at all.

This is a Compaq Presario V2670US notebook.

Linux laptop 2.6.27-9-generic #1 SMP Thu Nov 20 22:15:32 UTC 2008 x86_64 
GNU/Linux
Ubuntu 2.6.27-9.19-generic

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 309317] Re: 8.10 doesn't recognize wireless mouse

2008-12-18 Thread Bob Kline

** Attachment added: "lsusb-v.log"
   http://launchpadlibrarian.net/20547721/lsusb-v.log

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[Bug 309317] Re: 8.10 doesn't recognize wireless mouse

2008-12-19 Thread Bob Kline
It appears that the USB subsystem on the machine is dead, so of course
the wireless mouse isn't detected.  Let's just hope that the fact that
the demise of the USB hardware and the installation of 8.10 happened at
the same time was just a coincidence.

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[Bug 220992] Re: Message filter ignoring front of Subject line

2008-12-15 Thread Bob Kline
> Is this symptom still reproducible in 9.04 with TB 3.0?

Apperently not.  I don't suppose the folks who fix a bug (or pull in a
fix from upstream) could let users who take the trouble to file bug
reports know that the bug has been fixed by posting a comment in the bug
report when the fix is available, could they?  Or are these bug reports
just a waste of time?  The typical pattern for the Ubuntu reports I file
is that I get no indication whatsoever for months that anyone is looking
into the problem I've reported.  Then I get a question asking if the
problem still exists, accompanied by a flag which indicates that the bug
will be automatically closed if I don't respond within XX days.  These
questions show such striking similarities to each other that I've begun
to wonder if even they aren't automatically generated.  For the software
I develop myself, I consider feedback from my users to be one of my most
valuable assets.  I don't get the impression that this attitude is
universally shared in the Ubuntu world.

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Re: [Bug 223357] Re: "print selection Only" does not work in firefox3

2008-06-11 Thread Bob Kline
Alexander Sack wrote:
> Anyway, for me it works fine in firefox 3 RC2; i guess it works in
> firefox 3 RC1 too. That version will be pushed out today most likely,
> so try in a day or two after pulling all updates.
>   

RC-1 has been released, and the bug is fixed in that version.

What's the best forum for pursuing answers to the questions I posted 
earlier in this issue?  I'd like to contribute to documentation (perhaps 
a FAQ) to which maintainers could refer when asking less experienced 
users to install and test versions of software packages which aren't 
available by default from the package manager.  Of course, I'll need 
assistance finding out what some of the answers are myself first. :-)

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Re: [Bug 223357] [EMAIL PROTECTED]: Submit Request Failure]

2008-06-11 Thread Bob Kline
On Wed, 2008-06-11 at 17:37 +, Alexander Sack wrote:

> what questions do you have in particular in mind for the FAQ?

All of the ones I listed in
https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/223357/comments/8

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Re: [Bug 223357] Re: "print selection Only" does not work in firefox3

2008-06-13 Thread Bob Kline
John Vivirito wrote:
> Try either Mozilla team mailing list if related to Ubuntu's version of
> Mozilla or Mozilla upstream has a forum or you can try answers.launchpad.net
>   

I believe if you look a little more closely at the questions you'll see 
that they aren't specific to Mozilla at all, but are applicable to all 
of Ubuntu.  The answers.launchpad.net site looks promising, though; I'll 
give that a shot (if I can ever get http://answers.launchpad.net/ubuntu 
to respond -- it seems to be having a rough morning).  Thanks.

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[Bug 267921] [NEW] xboard reports incorrect position information

2008-09-08 Thread Bob Kline
Public bug reported:

Binary package hint: xboard

Unbuntu 8.04
xboard 4.2.7-7ubuntu2

To reproduce:

(1) open xboard
(2) select Edit Game from the Mode menu
(3) paste the following sequence of moves using File / Paste Game:
   1. e4 e5 2. Nf3 Nc6 3. Bb5 Nf6 4. O-O Nxe4 5. d4 Nd6 6. Bxc6 dxc6 7. dxe5 
Nf5 8. Qxd8+ Kxd8 9. Nc3 Ke8
(4) select Copy Position from the File menu
(5) view the contents of the clipboard:
   r1b1kb1r/ppp2ppp/2p5/4Pn2/8/2N2N2/PPP2PPP/R1B2RK1 w kq - 0 10
(6) note that the FEN indicates that black can still castle, which is not legal 
after the above sequence of moves

** Affects: xboard (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 224004] Re: Envy doesn't recognize GeForce 7100 / NVIDIA nForce 630i

2009-07-22 Thread Bob Kline
Upgraded the machine to Intrepid and the problem has been fixed; I no
longer have to rebuild the proprietary driver by hand every time the
kernel is upgraded.  Thanks.

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[Bug 220992] [NEW] Message filter ignoring front of Subject line

2008-04-23 Thread Bob Kline
Public bug reported:

Binary package hint: thunderbird

I have a filter which is supposed to look for the string "RSS sites
downloaded" at the beginning of the Subject line and move any matching
messages to a "reports" folder.  This allows me to keep an archive of
all of the automatically generated reports for a job which runs every
night.  Unfortunately, I just noticed that Thunderbird isn't just moving
messages whose subject starts with the target substring, but is also
silently moving messages which begin "Re: RSS sites downloaded"; so I've
been missing messages from my customers who are trying to send me
information about anomalies in the reports.

Ubuntu 7.10
Thunderbird  2.0.0.12+nobinonly-0ubuntu0.7.10.0

What I expected to happen:

The filter only processes message whose Subject starts with the string
"RSS sites downloaded"

What happened instead:

The filter silently moved other messages to the separate folder.

ProblemType: Bug
Architecture: i386
Date: Wed Apr 23 08:16:15 2008
DistroRelease: Ubuntu 7.10
NonfreeKernelModules: nvidia
Package: mozilla-thunderbird 2.0.0.12+nobinonly-0ubuntu0.7.10.0
PackageArchitecture: all
SourcePackage: thunderbird
Uname: Linux ws 2.6.22-14-generic #1 SMP Tue Feb 12 07:42:25 UTC 2008 i686 
GNU/Linux

** Affects: thunderbird (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug

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[Bug 220992] Re: Message filter ignoring front of Subject line

2008-04-23 Thread Bob Kline

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/13836933/Dependencies.txt

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[Bug 224004] Re: Envy doesn't recognize GeForce 7100 / NVIDIA nForce 630i

2008-05-06 Thread Bob Kline
I tried to test, but I guess I don't know enough about the Ubuntu
repository thing.  I went into synaptic and turned on hardy-proposed
(and hit "Reload"), then removed and reinstalled envyng-gtk.  Then I ran
the NVIDIA...run script with the --uninstall option.  Then I exited gdm
and ran envyng -t and got the same error message (card not supported).
I had assumed that with the hardy-proposed repository enabled the
package manager would find and pick up the later version, but apparently
this is a more subtle system than that.  Any tips on what steps I left
out?

Also, I assume that after I've finished testing I'll want to disable
hardy-proposed.  Any gotchas I should look out for in that process?

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[Bug 224004] Re: Envy doesn't recognize GeForce 7100 / NVIDIA nForce 630i

2008-05-06 Thread Bob Kline
OK, I'll watch the blog [1] and hold off until you give the word.  Are
the steps to test this as described in my previous comment correct?  Or
do I need to jump through some additional hoops to entice the package
manager to get the latest version from hardy-proposed, instead of just
the first matching repository it finds in /etc/apt/sources.list?  I've
browsed through https://help.ubuntu.com/community/Repositories but if
this subtlety is covered there I missed it.  If there's a better source
I should be reading I'd be grateful for the link.

[1] You're probably aware of the fact that Google brings up a link to a
stale version of your blog at wordpress as its first hit, right?

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[Bug 173418] Re: [Hardy] NVIDIA cards using vesa driver and low screen resolutions on livecd

2008-04-28 Thread Bob Kline
> Could you run 'lscpi -nn |grep VGA' and post the results.

For nVidia GeForce 7100:

00:10.0 VGA compatible controller [0300]: nVidia Corporation Unknown
device [10de:07e1] (rev a2)

I, too, was able to use Avery's workaround, but I would be happier to
have a solution which didn't leave me with a video configuration outside
the control of the package manager.  In addition to that drawback, I now
have a Ununtu login screen which doesn't know what the machine's
resolution is, and as a result the username/password box is pushed way
down to the lower right portion of the screen instead of the center
where it's supposed to be, and the session configuration widgets aren't
visible at all.  Anyone know a fix for that side effect?

Finally, what's the process for getting a card into the database for PCI
IDs?  The 7100 has been around for a while.

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[Bug 173418] Re: [Hardy] NVIDIA cards using vesa driver and low screen resolutions on livecd

2008-04-28 Thread Bob Kline
> ... what's the process for getting a card into the database for PCI
IDs?

I see that it's already in the upstream database, and I found the
update-pciids command.

I also did some research and found that gdm decides what the screen
resolution is be reading the first mode in the Display section of
xorg.conf, and was able to fix the problem with the login screen by
adjusting the order of the modes in that section so that gdm uses the
correct resolution for the login screen.

So now if I could just find a way to get out of low resolution land
without jumping outside the package manager's realm, life with Ubuntu
would be perfect. :-)

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[Bug 224004] Re: Envy doesn't recognize GeForce 7100 / NVIDIA nForce 630i

2008-04-29 Thread Bob Kline
OK, thanks.  Here's a patch for the 7100, which I can confirm works with
169.12.

** Attachment added: "Adds entry for 07e1"
   http://launchpadlibrarian.net/14012854/idcardlist.py.diff

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[Bug 224004] Re: Envy doesn't recognize GeForce 7100 / NVIDIA nForce 630i

2008-04-29 Thread Bob Kline
You're most welcome; and thanks for the very useful tool.

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[Bug 72262] Re: Form Wizard in Base does not complete

2007-08-10 Thread Bob Kline
> ... it does not seem like there will be a fix in feisty ...

If that's true, what did Matt Vickers mean when he wrote back in June:
"will request backport or stable release upgrade"?

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[Bug 72262] Re: Form Wizard in Base does not complete

2007-08-10 Thread Bob Kline
Who is the Ubuntu package maintainer for OOo (bringing up the Ubuntu
home page and doing a search on "package maintainers" didn't provide
anything useful)?  If you let me have his/her email address I'll provide
a nudge.

Cheers,
Bob

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[Bug 72262] Re: Form Wizard in Base does not complete

2007-08-11 Thread Bob Kline
Steffen:

I'm sure my knowledge of the Debian package internals is woefully
inadequate compared with yours.  I imagine that's probably true for most
Ubuntu users, given the target audience for the distribution.

I do know, however, that the bug fix in the version of Ubuntu which
hasn't been released works with the free Java implementation.

It would never have occurred to me that requesting a stable release
upgrade would be seen as "complaining."

Regards,
Bob

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[Bug 131399] Re: %sudo ALL=NOPASSWD: ALL seems to have no effect in sudoers

2007-11-26 Thread Bob Kline
It looks like sudo also ignores the instruction to allow a single
account the ability to execute specific commands without supplying the
account's password.  For example:

bkline  localhost = NOPASSWD: /usr/local/bin/do-start-vpn, \
  /usr/sbin/vpnc-disconnect

This works in any other distribution of Linux.  Is this the same bug?

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[Bug 157777] Re: gutsy amd64 freeze crash lockup

2007-12-31 Thread Bob Kline
> It seems Ubuntu 32 bit has not the same "freeze crash lockup" problem.

I wish that were true.  I tried switching to the 32-bit Gutsy on my
AMD64 and Firefox still froze pretty regularly.  I was able to make the
freezes go away by ripping out Flash support, which isn't an acceptable
solution, as it makes some sites unusable.  My most recent attempt at a
solution involves disabling powernowd.  After that modification I've
been able to use Flash without Firefox freezing up, but I haven't been
running this way long enough to declare success.

Linux ws 2.6.22-14-generic #1 SMP Tue Dec 18 08:02:57 UTC 2007 i686 GNU/Linux
1.5 GB RAM
AMD Athlon(tm) 64 Processor 2800+

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[Bug 123307] Re: OpenOffice fails to open odbc table with compound primary key

2007-11-15 Thread Bob Kline
Haven't been able to schedule the upgrade yet (downloaded it the first
day of release but this time of year gets too hectic).  Thanks for the
nudge -- I'll try to fit it in during the next week and let you know.

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[Bug 123307] Re: OpenOffice fails to open odbc table with compound primary key

2007-11-16 Thread Bob Kline
The bug is still present on Ubuntu 7.10 OpenOffice 2.3.0.

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[Bug 179637] powernowd causes firefox+flash to hang

2007-12-31 Thread Bob Kline
Public bug reported:

Binary package hint: powernowd

Ever since upgrading to Gutsy, I have experienced regular lockups of
Firefox whenever visiting a site with Flash components.  The only way I
was able to avoid the problem was to rip out Flash support (not
acceptable) or rip out powernowd.

$ uname -a
Linux ws 2.6.22-14-generic #1 SMP Tue Dec 18 08:02:57 UTC 2007 i686 GNU/Linux
AMD Athlon(tm) 64 Processor 2800+
1.5 GB RAM

** Affects: powernowd (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 179637] Re: powernowd causes firefox+flash to hang

2007-12-31 Thread Bob Kline
I'll be happy to provide any other information you need.

** Attachment added: "$ sudo dmidecode > dmi.txt"
   http://launchpadlibrarian.net/11107367/dmi.txt

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[Bug 126413] Re: Odbc Mysql Openoffice

2008-03-31 Thread Bob Kline
This bug makes MySQL useless in OpenOffice on Ubuntu.  Do you need
assistance with testing the available upstream fix to the problem?
Anything else we can help with to get this moving?

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[Bug 123307] Re: OpenOffice fails to open odbc table with compound primary key

2008-03-13 Thread Bob Kline
I'm afraid not.

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[Bug 123307] Re: OpenOffice fails to open odbc table with compound primary key

2008-03-13 Thread Bob Kline
Just out of curiosity, I notice that this issue is marked with a status
of "Incomplete"; can you tell me what information you still need from
me?

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[Bug 126413] Re: Odbc Mysql Openoffice

2008-03-28 Thread Bob Kline
Is there a problem with getting this fixed?  If it's just getting the
later version of the upstream package, why not just do it?

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[Bug 193997] [NEW] Can't put hyperlink in cells

2008-03-07 Thread Bob Kline
Public bug reported:

There is no way to put a hyperlink in a spreadsheet cell using
pyExcelerator.

version 0.6.3a-1 on Ubuntu 7.10.

** Affects: pyexcelerator (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 198829] Re: Sent folder moved

2008-03-05 Thread Bob Kline

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/12441978/Dependencies.txt

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[Bug 198829] [NEW] Sent folder moved

2008-03-05 Thread Bob Kline
Public bug reported:

Binary package hint: thunderbird

With the most recent upgrade to the thunderbird package (2.0.0.12
+nobinonly-0ubuntu0.7.10.0) on gutsy, all of a sudden the Sent folder
for my IMAP account was moved from up at the top to near the bottom of
the folders, which means I have to scroll a couple of screens up and
down to switch between the Inbox and Sent folders, a real PITA.  I've
searched for a way to undo this, but no luck.  Why was it moved, and how
do I get it back where it's supposed to be?  This problem is not present
on a Windows machine running the same version of Thunderbird.

ProblemType: Bug
Architecture: i386
Date: Wed Mar  5 12:43:08 2008
DistroRelease: Ubuntu 7.10
NonfreeKernelModules: nvidia
Package: mozilla-thunderbird 2.0.0.12+nobinonly-0ubuntu0.7.10.0
PackageArchitecture: all
SourcePackage: thunderbird
Uname: Linux ws 2.6.22-14-generic #1 SMP Tue Feb 12 07:42:25 UTC 2008 i686 
GNU/Linux

** Affects: thunderbird (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug

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[Bug 123307] OpenOffice fails to open odbc table with compound primary key

2007-06-30 Thread Bob Kline
Public bug reported:

Binary package hint: openoffice.org-base

I just installed the latest Ubuntu on a system which used to have SuSE
10.1 on it, and which was able to use OpenOffice to connect to all of my
business database tables.  The database server is MySQL 5.0.32.  I can
open all of my tables except one, and when I try to open that table, I
get the error message: "The data content could not be loaded ...
[unixODBC][Driver Manager]Invalid cursor state."  Sometimes (but not
every time) OO.org crashes after the error dialog is dismissed.  The
table has a primary key (compound, with three columns).  The bug I found
which was closest to this bug does not appear to be the same problem, as
the filer of that bug says that his problem goes away when he switches
from the 64-bit version to the 32-bit version, and I'm running 32-bit
versions of everything on this machine.  I've been using these tables
for almost a decade now, and the structure hasn't changed since the
tables were created.  This worked fine under SuSE (and still does on
another machine I just upgraded to SuSE 10.2), and it worked fine before
that when the client machine was running Fedora.

To reproduce:

* Install the latest Ubuntu i386
* Add mysql, unixodbc and libmyodbc packages
* Create a mysql database
* Create the following table:

CREATE TABLE ubuntu_repro
  (a DATE  NOT NULL,
   b DECIMAL(8, 2) NOT NULL,
   c VARCHAR(50)   NOT NULL,
CONSTRAINT repro_pk PRIMARY KEY (a, b, c));

* Create a DSN in odbc.ini for connecting to the database
* Open OO.o base
* Connect to the database via ODBC
* Try to open the table

Relevant version numbers:
openoffice.org-base 2.2.0-1ubuntu3
libmyodbc 3.51.11-6
unixodbc 2.2.11-13

Any other version number (or any other information) needed?

** Affects: openoffice.org (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 30483] Re: oobase2 - Form wizard does not work

2007-06-30 Thread Bob Kline
Sorry to ask a question for which the answer may be obvious to most of
you, but I see that this bug is marked "fix released" and "Completed
2006-03-09"; this is the end of June 2007 and the bug is still present
in the latest Ubuntu/OOo.  What does "fix released" mean in this
context?

Thanks!

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[Bug 123307] Re: OpenOffice fails to open odbc table with compound primary key

2007-07-02 Thread Bob Kline
** Description changed:

  Binary package hint: openoffice.org-base
  
  I just installed the latest Ubuntu on a system which used to have SuSE
  10.1 on it, and which was able to use OpenOffice to connect to all of my
  business database tables.  The database server is MySQL 5.0.32.  I can
  open all of my tables except one, and when I try to open that table, I
  get the error message: "The data content could not be loaded ...
  [unixODBC][Driver Manager]Invalid cursor state."  Sometimes (but not
  every time) OO.org crashes after the error dialog is dismissed.  The
  table has a primary key (compound, with three columns).  The bug I found
  which was closest to this bug does not appear to be the same problem, as
  the filer of that bug says that his problem goes away when he switches
  from the 64-bit version to the 32-bit version, and I'm running 32-bit
  versions of everything on this machine.  I've been using these tables
  for almost a decade now, and the structure hasn't changed since the
  tables were created.  This worked fine under SuSE (and still does on
  another machine I just upgraded to SuSE 10.2), and it worked fine before
  that when the client machine was running Fedora.
  
  To reproduce:
  
- * Install the latest Ubuntu i386
+ * Install the latest Ubuntu i386 release (Feisty)
  * Add mysql, unixodbc and libmyodbc packages
  * Create a mysql database
  * Create the following table:
  
  CREATE TABLE ubuntu_repro
(a DATE  NOT NULL,
 b DECIMAL(8, 2) NOT NULL,
 c VARCHAR(50)   NOT NULL,
  CONSTRAINT repro_pk PRIMARY KEY (a, b, c));
  
  * Create a DSN in odbc.ini for connecting to the database
  * Open OO.o base
  * Connect to the database via ODBC
  * Try to open the table
  
  Relevant version numbers:
  openoffice.org-base 2.2.0-1ubuntu3
  libmyodbc 3.51.11-6
  unixodbc 2.2.11-13
  
  Any other version number (or any other information) needed?

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[Bug 72262] Re: Form Wizard in Base does not complete

2007-07-04 Thread Bob Kline
Yet another workaround: I have found that copying the .odb file to a
SuSE system, creating the form there, then copying back to the Ubuntu
computer seems to work.  Yes, it's a workaround with limited
applicability (you have to have another computer available running a
distribution of Linux on which OOo isn't broken), but until this bug
gets fixed on Ubuntu, we have to take what we can get.  Haven't tested
on a Windows OOo.

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[Bug 296937] Re: Firefox not rendering pages from Windows web server correctly

2010-01-23 Thread Bob Kline
> The correct status in this instance is Invalid, 
> as we do not know what fixed the problem, 
> ... feel free to report any other bugs you find 
> in Ubuntu ...

I guess I don't understand how having our valid bug reports flagged as
invalid is supposed to make us feel like filing more bug reports.  I
looked up the definition [1] for the "Invalid" bug status, and what I
found was "Invalid: the report describes the software's normal
behaviour, or is unsuitable for any other reason."  I assume you didn't
mean that failure to display some of the borders between cells was the
"software's normal behaviour" (since you referred to the behavior as a
"problem" yourself), so that would leave the conclusion that it is
unsuitable for users to file bug reports if the developer who fixes the
bug is going to fail to record the steps taken to correct the behavior.
That assumes a level of clairvoyance most users haven't yet achieved.

[1] https://help.launchpad.net/Bugs/Statuses

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[Bug 296937] Re: Firefox not rendering pages from Windows web server correctly

2010-01-20 Thread Bob Kline
It appears that the Mozilla team has fixed the bug.  I kind of miss the
days when the developers would actually report back to the tracking
system when they fixed a bug users had taken time to report (rather than
relying on an annual sweep of issues which have had no activity because
the users gave up), but I'm still grateful that they at least fixed the
bug.  Of course, I can't be certain that the bug is fixed, because I'm
no longer running this workstation on the same hardware I was using when
I ran into the symptoms, but presumably the developers were able to
reproduce and eliminate the problems themselves, based on the
information I provided initially.

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[Bug 220992] Re: Message filter ignoring front of Subject line

2009-11-16 Thread Bob Kline
> Did you have message threading enabled when the mails were being
filtered to the wrong folder?

If the Ubuntu team seriously wants answers to questions like this
they're going to have to ask them sooner than 19 months after the
original problem report.

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[Bug 220992] Re: Message filter ignoring front of Subject line

2009-11-16 Thread Bob Kline
Based on which evidence is this report marked as "invalid"?

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[Bug 1213933] [NEW] Slideshow recommends trying out environment which isn't present

2013-08-19 Thread Bob Kline
Public bug reported:

Installing from a DVD (Xubuntu 13.04 64-bit in this case) offers two
buttons: one to try running the OS from the DVD, and the other to
install the OS directly.  One of the panels which is displayed during
the installation process suggests experimenting with the live
environment while the installation is taking place.  This panel is
displayed regardless of whether the installation was launched from
within the live environment or with the button to skip directly to the
installation (in which case there isn't anything to experiment with
during the installation).   It would give new users a more confident
feeling about the system they're installing if their first impression
didn't make it look like the folks who created the installation program
weren't paying attention. :-)

** Affects: xboard (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 998573] Re: xfdesktop displays permanent instructions not to remove ejected media

2012-05-18 Thread Bob Kline
Perfect!  Had to log out and back in for the removal of notify-osd to
take effect, and then the notification to wait for flushing to the
device to complete disappeared when it was safe to remove it.  I did
some digging to find out how to replace notify-osd with xfce4-notifyd
and found a post [1] that said that installing xfce4-notifyd will
"remove notify-osd (as they cannot co-exist) and the ubuntu-desktop
metapackage."  However, when I tried to install xfce4-notifyd I was told
that it was already installed, so I just did an apt-get remove notify-
osd.  So many things about Ubuntu that I don't understand. :-)

Thanks for your help!

[1] http://askubuntu.com/questions/49796/replace-notifyosd-with-the-
xfce-version

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  xfdesktop displays permanent instructions not to remove ejected media

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[Bug 998573] [NEW] xfdesktop displays permanent instructions not to remove ejected media

2012-05-12 Thread Bob Kline
Public bug reported:

When I right-click a desktop icon for a removable media device and
select eject, xfdesktop display a dialog message which says "Writing
data to device.  There is data that needs to be written to the device
[device-label] before it can be removed.  Please do not remove the media
or disconnect the drive." This message is never updated to indicate that
the flush activity has completed and that the device can be removed (I
once waited several days to see if it would eventually change).  It
can't possibly take that long to flush the data to a thumb drive.  The
only remotely related bug report I found was a "wont fix" for a
complaint that the message was too verbose.  I don't care how long the
message is; I just want to be told when it's safe to remove the device.

Release of Ubuntu: 12.04 LTS
Version of xfdesktop4: 4.8.3-2ubuntu7
What I expected to happen: to be told when I can remove the media
What happened instead: I was told permanently not to remove the media

** Affects: xfdesktop4 (Ubuntu)
 Importance: Undecided
 Status: New

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  xfdesktop displays permanent instructions not to remove ejected media

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[Bug 790450] Re: 'Submitting now...' spinner runs forever on usefulness submit fails

2014-07-30 Thread Bob Kline
Looks like we have a regression, because this bug is back in trusty
(14.04). I've waited several hours for the "Submitting now ..." spinner
to stop (see attached screen shot) and I'm not hopeful. :-)
Unfortunately, the interface for changing the status of this issue
appears to be broken or disabled.

** Attachment added: "USC stuck"
   
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/790450/+attachment/4166038/+files/Screenshot%20-%2007302014%20-%2002%3A56%3A42%20PM.png

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  'Submitting now...' spinner runs forever on usefulness submit fails

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[Bug 790450] Re: 'Submitting now...' spinner runs forever on usefulness submit fails

2014-07-30 Thread Bob Kline
Killing the python submit usefulness scripts didn't do the trick. It
really was a zombie, which I had to kill using sudo.

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  'Submitting now...' spinner runs forever on usefulness submit fails

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[Bug 790450] Re: 'Submitting now...' spinner runs forever on usefulness submit fails

2014-07-30 Thread Bob Kline
Even that didn't work. I'm going to have to reboot the system, as this
USC image still keeps popping up.

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  'Submitting now...' spinner runs forever on usefulness submit fails

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[Bug 790450] Re: 'Submitting now...' spinner runs forever on usefulness submit fails

2014-07-30 Thread Bob Kline
It's worse than I thought. I finally gave up and closed down Ubuntu
Software Center, or at least I thought I did, but every minute or so it
reappeared, obscuring the windows for the foreground apps I was working
in. I did some more digging, and found this using ps:

6131 ?Sl 0:00 /usr/bin/python 
/usr/share/software-center/submit_usefulness_gtk3.py --review-id 85959 
--is-useful 1 --parent-xid  --datadir /usr/share/software-center/
 6142 ?Sl 0:00 /usr/bin/python 
/usr/share/software-center/submit_usefulness_gtk3.py --review-id 89278 
--is-useful 1 --parent-xid  --datadir /usr/share/software-center/

So apparently the script to submit the feedback is hanging and making a
zombie out of USC (not a zombie in the sense we use that term in the
UNIX world, but the image for the USC window isn't going away until I
kill those two processes, so that's what I'm going to do. Since I can't
re-open this ticket, am I going to have to file a new bug report?

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Title:
  'Submitting now...' spinner runs forever on usefulness submit fails

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[Bug 790450] Re: 'Submitting now...' spinner runs forever on usefulness submit fails

2014-07-30 Thread Bob Kline
Reboot wasn't necessary. I was able to launch USC from the applications
menu and then close it again, and it appears to have cleaned up after
itself this time (at least I haven't seen the phantom image since then,
and during the time which has elapsed I would have seen it multiple
times, so I've got my fingers crossed).

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  'Submitting now...' spinner runs forever on usefulness submit fails

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[Bug 132350] Re: Mozilla-thunderbird does not save drafts

2013-11-22 Thread Bob Kline
*** This bug is a duplicate of bug 966428 ***
https://bugs.launchpad.net/bugs/966428

Just out of curiosity, how did this bug, which was filed over a half-
dozen years ago, get marked as a duplicate of a bug filed last year?

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Title:
  Mozilla-thunderbird does not save drafts

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[Bug 1237562] [NEW] Software updater broken

2013-10-09 Thread Bob Kline
Public bug reported:

I rebooted my Xubuntu 13.04 laptop after a set of updates. When the
machine came back up, the update icon was back in the tray, saying
"There are 11 updates available." So I clicked on "Show updates" at
which a dialog window came up and said "The software on this computer is
up to date." So, thinking the tray icon needed to catch up, and that it
would do so after I dismissed the dialog window, I clicked OK. But the
tray icon remained, still insisting that there are 11 updates to be
installed. So I clicked on "Show updates" again and got the same dialog
window saying the computer is up to date. After repeating this cycle
several more times, I began to wonder if the repository is in a confused
state, and sending out faulty information.  Since I first noticed the
problem, I have observed that the problem affects all my Xubuntu
systems, and the problem has persisted for several weeks, so I assume
that it's not the repositories which are confused, but the software
update manager.

** Affects: update-manager (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Software updater broken

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[Bug 1237562] Re: Software updater broken

2013-10-10 Thread Bob Kline
$ /usr/lib/update-notifier/apt-check -p
gpgv
libsasl2-2
libsasl2-modules

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Title:
  Software updater broken

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[Bug 1237562] Re: Software updater broken

2013-10-10 Thread Bob Kline
There was one more line of output that I missed, because it wasn't
terminated by a newline:

gpgv
libsasl2-2
libsasl2-modules
gnupg

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[Bug 1237562] Re: Software updater broken

2013-10-10 Thread Bob Kline
I'm working around the problem by opening up a console window and
running

sudo apt-get update
sudo apt-get upgrade

but that's getting old.

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Re: [Bug 441835] Re: Clicking on floppy gives "no device media found"

2012-06-09 Thread Bob Kline
Is all this spam really necessary?

On Sat, Jun 9, 2012 at 5:30 PM, Ubuntu QA Website
<441...@bugs.launchpad.net> wrote:
> This bug has been reported on the Ubuntu ISO testing tracker.
>
> A list of all reports related to this bug can be found here:
> http://iso.qa.ubuntu.com/qatracker/reports/bugs/441835
>
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> https://bugs.launchpad.net/bugs/441835
>
> Title:
>  Clicking on floppy gives "no device media found"
>
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Title:
  Clicking on floppy gives "no device media found"

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[Bug 224004] Re: Envy doesn't recognize GeForce 7100 / NVIDIA nForce 630i

2013-04-11 Thread Bob Kline
"Invalid" seems a puzzling status for a bug that was fixed years ago.

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Re: [Bug 998573] Re: xfdesktop displays permanent instructions not to remove ejected media

2012-05-16 Thread Bob Kline
Right, it never goes away.  However, what you're calling a "bubble" is
actually a dialog window.  The name "bubble" brings to mind the
picture of something less substantial than a full-blow dialog box.
More along the lines of a hovering shape with rounded corners, a
little bit of text, no widgets, perhaps less than complete opacity,
and no user interaction required for it to disappear.  Makes me wonder
if we're seeing the same thing.

On Wed, May 16, 2012 at 10:16 AM, Lionel Le Folgoc  wrote:
> Nevermind, I checked what xfdesktop4 does: when it's safe to remove the
> device, it doesn't display a message, only ask for the notification
> bubble to be closed. I guess it doesn't work for you (i.e. the bubble
> never disappear)?
>
> ** Changed in: xfdesktop4 (Ubuntu)
>       Status: Incomplete => Triaged
>
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[Bug 998573] Re: xfdesktop displays permanent instructions not to remove ejected media

2012-05-16 Thread Bob Kline
No, this is what I see (attachment).  Note "xfdesktop" in the title bar.

** Attachment added: "Message which is never updated."
   
https://bugs.launchpad.net/ubuntu/+source/xfdesktop4/+bug/998573/+attachment/3149539/+files/Screenshot%20-%2005162012%20-%2003%3A04%3A40%20PM.png

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[Bug 998573] Re: xfdesktop displays permanent instructions not to remove ejected media

2012-05-16 Thread Bob Kline
Thanks, Lionel.  When you say "you should probably use notify-osd only
with Unity only" do you mean I need to switch to a different desktop
manager, or are you suggesting that I replace notify-osd with some other
comparable package that plays better with xfdesktop?  I'm not 100% how
the pieces fit together.  I gather I've somehow inadvertently installed
some incompatible components.

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[Bug 998573] Re: xfdesktop displays permanent instructions not to remove ejected media

2012-05-17 Thread Bob Kline
Thanks, Lionel.  I'll dig around and see what I need to do to replace
notify-osd with xfce4-notifyd without breaking anything further. :-)

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[Bug 223357] Re: "print selection Only" does not work in firefox3

2012-11-30 Thread Bob Kline
> Does this error still occur ...?

Not as described in the original report, which said that only one full
line and portions of two additional lines were printed, but the behavior
is still not correct in 12.04 LTS / Firefox 17.0.  I followed my own
repro instructions in comment #21, and the output omitted all but a
couple of pixels' height at the bottom of the top line (the line which
says "Daz wrote:" which was included in the selection), but printed the
rest of the lines intact; see the attached image of the print output,
showing that the top line is almost completely chopped off.  This would
be a regression, as several of us posted comments quite some time ago
confirming that the bug had been fixed.

** Attachment added: "Scan of print output"
   
https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/223357/+attachment/3447971/+files/ubuntu-bug-223357.jpg

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  "print selection Only" does not work in firefox3

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[Bug 615215] Re: Floppy stops working after kernel update (lucid)

2011-04-21 Thread Bob Kline
Why was the status left at 'incomplete' after Paul supplied all of the
requested information?

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Title:
  Floppy stops working after kernel update (lucid)

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[Bug 615215] Re: Floppy usable in 10.04 until update

2010-08-20 Thread Bob Kline
Same problem on 64-bit version of Ubuntu 10.4 with 2.6.32-24 kernel.

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[Bug 538499] Re: warning spam on stdout: CRITICAL **: murrine_style_draw_box_gap: assertion `height >= -1' failed

2010-07-05 Thread Bob Kline
Unfortunately Alf's workaround is temporary, as Update Manager wipes out
the fix from time to time.

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Re: [Bug 441835] Re: Clicking on floppy gives "no device media found"

2010-08-31 Thread Bob Kline
  On 8/31/2010 2:01 PM, Martin Pitt wrote:
>  it'll be very hard to try and fit an IDE floppy
> disk into a laptop :-), so at most this could be an USB drive; no idea
> whether these are broken as well.

Yep, same problem as with IDE floppy drives.

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