[sane-devel] Canon LiDE 210 issue - exceeds maximum scan height?

[Heinz Wiesinger]

Hi!

I got myself a Canon LiDE 210 today and immediatly tried it with latest git 
(922a22e). It was detected fine and it seems to work pretty good as well.

Preview works fine, but I noticed that after the actual scanning run, when the 
scanhead is parked again, it tries to go back too far. It does not happen 
after the preview run, only after the scan.

If there is anything else I can provide to help get this bug fixed, don't 
hesitate to contact me :)

Grs,
Heinz
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[sane-devel] Canon LiDE 210 issue - exceeds maximum scan height?

[Heinz Wiesinger]

On Wednesday 12 January 2011 06:52:35 stef wrote:
> Le Wednesday 12 January 2011 00:21:35 Heinz Wiesinger, vous avez ?crit :
> > Hi!
> > 
> > I got myself a Canon LiDE 210 today and immediatly tried it with latest
> > git (922a22e). It was detected fine and it seems to work pretty good as
> > well.
> > 
> > Preview works fine, but I noticed that after the actual scanning run,
> > when the scanhead is parked again, it tries to go back too far. It does
> > not happen after the preview run, only after the scan.
> > 
> > If there is anything else I can provide to help get this bug fixed, don't
> > hesitate to contact me :)
> > 
> > Grs,
> > Heinz
> 
>   Hello,
> 
>   when you wait for the scanning head to park before each scans no mare
> motor noise), do you have the same issue ?

Interesting, I thought I had tested that case as well, but apparently I 
didn't.
It's true, if I wait between each scan nothing happens, the head is parked 
correctly. If I do not wait, or specify multiple scans from the beginning, it 
has issues.

Grs,
Heinz
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[sane-devel] Canon LiDE 210 issue - exceeds maximum scan height?

[Heinz Wiesinger]

On Wednesday 12 January 2011 21:05:09 you wrote:
> Le Wednesday 12 January 2011 08:41:55 Heinz Wiesinger, vous avez ?crit :
> > On Wednesday 12 January 2011 06:52:35 stef wrote:
> > > Le Wednesday 12 January 2011 00:21:35 Heinz Wiesinger, vous avez ?crit :
> > > > Hi!
> > > > 
> > > > I got myself a Canon LiDE 210 today and immediatly tried it with
> > > > latest git (922a22e). It was detected fine and it seems to work
> > > > pretty good as well.
> > > > 
> > > > Preview works fine, but I noticed that after the actual scanning run,
> > > > when the scanhead is parked again, it tries to go back too far. It
> > > > does not happen after the preview run, only after the scan.
> > > > 
> > > > If there is anything else I can provide to help get this bug fixed,
> > > > don't hesitate to contact me :)
> > > > 
> > > > Grs,
> > > > Heinz
> > >   
> > >   Hello,
> > >   
> > >   when you wait for the scanning head to park before each scans no mare
> > > 
> > > motor noise), do you have the same issue ?
> > 
> > Interesting, I thought I had tested that case as well, but apparently I
> > didn't.
> > It's true, if I wait between each scan nothing happens, the head is
> > parked correctly. If I do not wait, or specify multiple scans from the
> > beginning, it has issues.
> > 
> > Grs,
> > Heinz
> 
>   OK,
> 
>   thanks for the tests. I have just pushed a fixed for this bug to the git
> source tree.

Thank you very much. Confirmed working now here as well :)

>   BTW, do you have a windows environment where you can run your LiDE 210?
> Does the windows proposes a 2400 dpi resolution ? In this case I'd be much
> interested by a log recorded with http://www.pcausa.com/Utilities/UsbSnoop/
> of a very small area scanned at 2400 dpi.

Hmm, I'm not sure. The list only offered up to 1200 dpi, but it was editable. 
So I tried defining 2400 dpi and from what I can see it worked. At least gimp 
reports the scanned image with 2400 dpi. I did the same for 4800 dpi as well, 
don't know if it is useful or not.

I tried to get as small as possible scans, maybe it ended up too small. If so 
tell me and I'll run it again. I uploaded the logs to my server, they are 
available here: http://www.liwjatan.at/files/logs/

Hope that helps! :)

Grs,
Heinz
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[sane-devel] Canon LiDE 210 issue - exceeds maximum scan height?

[Heinz Wiesinger]

On Friday 14 January 2011 06:33:22 stef wrote:
> > Hi,
> > According to Canon's webpage, the LiDE210 does have 4800x4800 optical
> > resolution:
> > http://www.canon.com.au/en-au/For-You/Faxes-Scanners/CanoScan-Scanners/Li
> > DE 210
> > http://www.canon.co.uk/For_Home/Product_Finder/Scanners/Flatbed/canoscan_
> > l ide_210/
> > http://www.usa.canon.com/cusa/consumer/products/scanners/photo_scanners/c
> > a noscan_lide210#Specifications (The LiDE110 only has 2400dpi.)
> > 
> > Best regards,
> > Gernot
> 
>   Hello,
> 
>   the only way to get sure is to have an USB log that contains settings 
> for
> 4800 dpi. Under windows, in photostudio, if you click the calibrate button
> ( photostudio 5.5 -> acquire menu -> preferences -> calibrate), the
> scanner is calibrated for all possible resolution. So having this USB log
> would let me know for sure what are the capabilities.

I finally got around to doing that. You can find the log at: 
http://www.liwjatan.at/files/logs/canon_lide_210_calibrate.log.bz2

Grs,
Heinz
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[sane-devel] CanoScan LiDE 210

[Heinz Wiesinger]

On Thursday 17 March 2011 23:17:08 Michael George wrote:
> I just purchased a CanoScan LiDE 210 based on the supported devices list
> at http://www.sane-project.org/sane-mfgs.html#Z-CANON.  That scanner
> shows complete support with the genesys driver 1.0-62.  I have 1.0.21
> installed on my system, but the config file and man page for the backend
> only lists 35/40/50/60.
> 
> To which release does 1.0-62 refer if it's not included in 1.0.21 and
> 1.0.22 is the most up-to-date?

Support for the LiDE 210 was included just recently, 1.0.21 is not new enough 
for that. 1.0.22 works just fine here.

Grs,
Heinz
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[sane-devel] genesys: canon lide 210 produces black color scans

[Heinz Wiesinger]

On Tuesday 15 November 2011 20:53:17 Stef wrote:
> Le mardi 15 novembre 2011 10:01:23 Jiri Slaby a ?crit :
> > On 11/15/2011 05:24 AM, Stef wrote:
> > >   thanks for the debug data. I'll compare it with how my LiDE 110 is
> > > 
> > > behaving. Are you running a 64 bit system ?
> > 
> > Hi, yes, but 32bit (in a VM) is the same. If you want any other output,
> > don't hesitate to ask...
> > 
> > thanks,
> 
>   Hello,
> 
>   I have generated the same log with my LiDE 110 and I am comparing both 
> in
> search of a clue. I have already noticed that your version is built with
> libusb while mine is using libusb_1. I would be nice if you could find some
> time to try a version built with it. I already know that libusb causes me
> some trouble (ie scanner not working at all).

FWIW, I have sane-1.0.22 built with libusb_1 and my LiDE 210 works like a 
charm.

Grs,
Heinz
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[sane-devel] genesys: canon lide 210 produces black color scans

[Heinz Wiesinger]

On Tuesday 15 November 2011 22:39:44 Jiri Slaby wrote:
> On 11/15/2011 08:58 PM, Heinz Wiesinger wrote:
> > FWIW, I have sane-1.0.22 built with libusb_1 and my LiDE 210 works like
> > a charm.
> 
> Hey, did you build it yourself or is it from distro? If the latter,
> which one? I would give it a try in a VM...

Slackware 13.37 (32 and 64bit). Good luck :-)

Grs,
Heinz
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Re: [sane-devel] sane to work with USB 3.0

[Heinz Wiesinger]

On Tuesday 16 December 2014 10:33:14 m. allan noah wrote:
> I have just committed an attempted workaround for this Linux kernel
> bug. I have tested with Fujitsu and Canon scanners, and it does fix
> the problem. I have not tested with other scanners. We need as much
> testing on this as we can get. Please build from a current git
> checkout (or tomorrow's git snapshot), and let us know what you find.

I fetched the git code and tested this with my Canon Lide 210. The behavior 
definitely changed, although it's not really working yet. Using xsane, when 
acquiring a preview I can hear the scanner move now all the time, before it 
would abort right at the beginning with an invalid command. However, the 
preview image is not updated and the scanner tries to go beyond it's physical 
bounds (ie, never stops moving). Scanning itself always aborts with "Failed to 
start scanner: Invalid argument".

I tried to make usb captures with wireshark, they are available here:

http://www.liwjatan.at/files/logs/preview.pcapng.gz
http://www.liwjatan.at/files/logs/scan.pcapng.gz

The first is plug in scanner, start xsane, try to acquire review and then 
unplug when it doesn't stop moving.
The second is plug in scanner, start xsane, try to scan (2x)

I'm running kernel 3.18.0 as well, seeing as that included some USB3 related 
fixes.

Grs,
Heinz

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Re: [sane-devel] sane to work with USB 3.0

[Heinz Wiesinger]

On Tuesday 03 March 2015 10:32:04 m. allan noah wrote:
> On Tue, Mar 3, 2015 at 10:27 AM, Heinz Wiesinger
> 
>  wrote:
> > On Tuesday 16 December 2014 17:23:43 Heinz Wiesinger wrote:
> >> On Tuesday 16 December 2014 10:33:14 m. allan noah wrote:
> >> > I have just committed an attempted workaround for this Linux kernel
> >> > bug. I have tested with Fujitsu and Canon scanners, and it does fix
> >> > the problem. I have not tested with other scanners. We need as much
> >> > testing on this as we can get. Please build from a current git
> >> > checkout (or tomorrow's git snapshot), and let us know what you find.
> >> 
> >> I fetched the git code and tested this with my Canon Lide 210. The
> >> behavior
> >> definitely changed, although it's not really working yet. Using xsane,
> >> when
> >> acquiring a preview I can hear the scanner move now all the time, before
> >> it
> >> would abort right at the beginning with an invalid command. However, the
> >> preview image is not updated and the scanner tries to go beyond it's
> >> physical bounds (ie, never stops moving). Scanning itself always aborts
> >> with "Failed to start scanner: Invalid argument".
> >> 
> >> I tried to make usb captures with wireshark, they are available here:
> >> 
> >> http://www.liwjatan.at/files/logs/preview.pcapng.gz
> >> http://www.liwjatan.at/files/logs/scan.pcapng.gz
> >> 
> >> The first is plug in scanner, start xsane, try to acquire preview and
> >> then
> >> unplug when it doesn't stop moving.
> >> The second is plug in scanner, start xsane, try to scan (2x)
> >> 
> >> I'm running kernel 3.18.0 as well, seeing as that included some USB3
> >> related fixes.
> > 
> > Retested with kernel 4.0.0-rc1 and the USB3 related patches that came out
> > of a recent discussion on linux-usb
> > (http://www.spinics.net/lists/linux-usb/msg120507.html). No dice, still
> > not working :(
> > 
> > Mike, since your initial report was against the same scanner I have, did
> > you happen to have any success yet?
> > 
>
> Stef actually made some commits for the LiDE 210 last night- are you
> running those?

I did not. I recompiled, but they make no difference here.

Grs,
Heinz

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Re: [sane-devel] sane to work with USB 3.0

[Heinz Wiesinger]

On Tuesday 16 December 2014 17:23:43 Heinz Wiesinger wrote:
> On Tuesday 16 December 2014 10:33:14 m. allan noah wrote:
> > I have just committed an attempted workaround for this Linux kernel
> > bug. I have tested with Fujitsu and Canon scanners, and it does fix
> > the problem. I have not tested with other scanners. We need as much
> > testing on this as we can get. Please build from a current git
> > checkout (or tomorrow's git snapshot), and let us know what you find.
> 
> I fetched the git code and tested this with my Canon Lide 210. The behavior
> definitely changed, although it's not really working yet. Using xsane, when
> acquiring a preview I can hear the scanner move now all the time, before it
> would abort right at the beginning with an invalid command. However, the
> preview image is not updated and the scanner tries to go beyond it's
> physical bounds (ie, never stops moving). Scanning itself always aborts
> with "Failed to start scanner: Invalid argument".
> 
> I tried to make usb captures with wireshark, they are available here:
> 
> http://www.liwjatan.at/files/logs/preview.pcapng.gz
> http://www.liwjatan.at/files/logs/scan.pcapng.gz
> 
> The first is plug in scanner, start xsane, try to acquire preview and then
> unplug when it doesn't stop moving.
> The second is plug in scanner, start xsane, try to scan (2x)
> 
> I'm running kernel 3.18.0 as well, seeing as that included some USB3 related
> fixes.

Retested with kernel 4.0.0-rc1 and the USB3 related patches that came out of a 
recent discussion on linux-usb 
(http://www.spinics.net/lists/linux-usb/msg120507.html). No dice, still not 
working :(

Mike, since your initial report was against the same scanner I have, did you 
happen to have any success yet?

Grs,
Heinz

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Re: [sane-devel] sane to work with USB 3.0

[Heinz Wiesinger]

On Wednesday 04 March 2015 22:08:17 Stef wrote:
> On 03/03/2015 16:32, m. allan noah wrote:
> > Stef actually made some commits for the LiDE 210 last night- are you
> > running those?
> > 
> > allan
> 
>  Hello,
> 
>   unfortunately I don't have an usable USB3 port. However it might
> be interesting to send me a log (with USBPCAP, see
> http://desowin.org/usbpcap/tour.html Step 2 ) of the replugging of the
> scanner on a USB3 port under windows. I'd like to have a look at it.

Unfortunately I don't have access to a computer running windows, much less so 
one that additionally has usb3 ports :(
I'm afraid I have to defer to someone else here.

Grs,
Heinz

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Re: [sane-devel] Canon LIDE 110 + USB3

[Heinz Wiesinger]

On Saturday 18 April 2015 10:58:31 Marc Cousin wrote:
> Hi,
> 
> I've got a brand new computer with USB3 all over the place, and cannot
> use my "old" LIDE 110 with it, even with a git version. The scanner is
> still working, as it works when connecter to my older laptop, through
> USB2. It doesn't work with a git checkout from a few minutes ago.
> 
> I see that some drivers have received some patches to work around
> problems with USB 3. Is there something to be done to the genesys driver
> too ? What can I provide to help solving this ?

Hi,

I have the same problem with the LIDE 210. In a message from last month, Stef 
asked for usbpcap log from windows (see 
http://lists.alioth.debian.org/pipermail/sane-devel/2015-March/033202.html
 for details). Unfortunately I don't have access to a Windows computer having 
USB3 ports. So if you have and you could provide those logs, it might help in 
figuring out what's going wrong.

Grs,
Heinz

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Re: [sane-devel] Canon LIDE 110 + USB3

[Heinz Wiesinger]

On Friday 19 June 2015 15:57:03 Marc Cousin wrote:
> On Thursday 30 April 2015 13:15:17 Marc Cousin wrote:
> > On 18/04/2015 18:46, Marc Cousin wrote:
> > > On 18/04/2015 18:27, Marc Cousin wrote:
> > >> On 18/04/2015 12:35, Heinz Wiesinger wrote:
> > >>> On Saturday 18 April 2015 10:58:31 Marc Cousin wrote:
> > >>>> Hi,
> > >>>> 
> > >>>> I've got a brand new computer with USB3 all over the place, and
> > >>>> cannot
> > >>>> use my "old" LIDE 110 with it, even with a git version. The scanner
> > >>>> is
> > >>>> still working, as it works when connecter to my older laptop, through
> > >>>> USB2. It doesn't work with a git checkout from a few minutes ago.
> > >>>> 
> > >>>> I see that some drivers have received some patches to work around
> > >>>> problems with USB 3. Is there something to be done to the genesys
> > >>>> driver
> > >>>> too ? What can I provide to help solving this ?
> > >>> 
> > >>> Hi,
> > >>> 
> > >>> I have the same problem with the LIDE 210. In a message from last
> > >>> month, Stef
> > >>> asked for usbpcap log from windows (see
> > >>> http://lists.alioth.debian.org/pipermail/sane-devel/2015-March/033202.
> > >>> ht
> > >>> ml
> > >>> 
> > >>>   for details). Unfortunately I don't have access to a Windows
> > >>> 
> > >>> computer having
> > >>> USB3 ports. So if you have and you could provide those logs, it might
> > >>> help in
> > >>> figuring out what's going wrong.
> > >>> 
> > >>> Grs,
> > >>> Heinz
> > >> 
> > >> I have no windows installed. I have one in a KVM box, should I give it
> > >> a
> > >> try ?
> > > 
> > > I gave it a try, in the KVM windows, scanning works. It is seen as USB2
> > > from windows though, I don't know if this is of any importance.
> > 
> > So,
> > 
> > Is this dump (from a virtulized windows seeing USB2) interesting ?
> > 
> > Regards
> 
> Hi,
> 
> I'm back on this, after a while away from home. Is there anything I can
> provide ?
> 
> To sum up:
> 
> - The LIDE110 doesn't work from SANE (git checkout from 10 minutes ago) +
> Linux (4.0.5): I only have problem with the scanner. Any other periphal I
> plugged in worked ok (mouse, usb card reader, usb disk drive, keyboard)…
> - It works in Win7, virtualized in KVM, using the exact same USB3 port (seen
> as USB2 from Windows)
> - It almost works when all debug traces are activated in SANE (it fails much
> later)
> 
> I am willing to capture anything you want, just tell me (and give me
> pointers to how to do the requested captures). I could even (but as a last
> resort, as I don't have space for it right now) install a Win7 on this
> machine.

Hi!

I'm CC'ing Stef on this since he is the dev who originally asked me for the 
usbpcap logs.

But what I think is, that if windows only sees the connection as USB2, it 
won't be much help in fixing the USB3 issues.

Grs,
Heinz

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