Re: [RE-wrenches] Enphase / Inverter failures

2013-05-10 Thread matt
Corey,

Thanks for sharing this helpful information.  I decided to test M190s on
my shop in early 2010 before offering a new product.  Until about 8 months
ago, when we started seeing engineers specify Enphase, I refused to
install more of the units.  My breakdown in Midwest climes:

- M190 - 9/15 = 60% failure
- M215 - 1/146 = 1% failure


Matt


Matthew Partymiller
Solar Energy Solutions LLC
(859) 312-7456
m...@solar-energy-solutions.com


> I would be interested in hearing about other wrenches' observed Enphase
> failure rates.
>
> Since 2010 we've installed 1347 total Enphase units with an overall
> failure
> rate of 3.27%
>
> Our breakdown is as follows:
>
>- M190 - 19/362 = 5.25% failed
>- M210 - 21/545 = 3.85% failed
>- D380 - 3/101 = 2.97% failed
>- M215 - 1/339 = 0.29% failed
>
> --
> Corey Shalanski
> Joule Energy
> New Orleans, LA
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Re: [RE-wrenches] Enphase M240

2013-05-10 Thread Dave Click

Here's the test report:
http://gosolarcalifornia.com/equipment/inverter_tests/summaries/Enphase%20M240_240V.pdf

As comparison, here's the SMA micro:
http://gosolarcalifornia.com/equipment/inverter_tests/summaries/SMA%20SB240-US-10.pdf

I don't understand why the test voltage ranges seem to be shrinking. The 
M215 was CEC tested at 22, 29, and 36V. The M240: 27, 32, and 38V. For 
the SMA 240: 29.5, 30.2, and 32. It seems to me that a 2.5V testing 
window reduces the value of having a weighted efficiency calculation.


DKC


On 2013/5/9 21:33, Marco Mangelsdorf wrote:

As some of you might have heard, Enphase is bringing to market their
newest micro: the M240 which is already listed on the California Solar
Initiative website.

http://www.gosolarcalifornia.ca.gov/equipment/inverters.php

Are any of you beta testing this bugger?

Thanks,

marco



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Re: [RE-wrenches] Enphase M240

2013-05-10 Thread wmdorsett
We still have clients who are patiently waiting for sma's 240. Perhaps their 
commitment to battery based inverters will assure that it will also be 
supported into power when the grid is down. And while it should be good when 
it's out, at one their road shows they were still passing around a mock up, 
promising a july release. They have a dedicated factory in Denver so until 
then...Fingers crossed.

Bill Dorsett
Sunwrights

Sent from my Verizon Wireless 4G LTE Smartphone

 Original message 
From: Dave Click  
Date: 05/10/2013  7:51 AM  (GMT-06:00) 
To: re-wrenches@lists.re-wrenches.org 
Subject: Re: [RE-wrenches] Enphase M240 
 
Here's the test report:
http://gosolarcalifornia.com/equipment/inverter_tests/summaries/Enphase%20M240_240V.pdf

As comparison, here's the SMA micro:
http://gosolarcalifornia.com/equipment/inverter_tests/summaries/SMA%20SB240-US-10.pdf

I don't understand why the test voltage ranges seem to be shrinking. The 
M215 was CEC tested at 22, 29, and 36V. The M240: 27, 32, and 38V. For 
the SMA 240: 29.5, 30.2, and 32. It seems to me that a 2.5V testing 
window reduces the value of having a weighted efficiency calculation.

DKC


On 2013/5/9 21:33, Marco Mangelsdorf wrote:
> As some of you might have heard, Enphase is bringing to market their
> newest micro: the M240 which is already listed on the California Solar
> Initiative website.
>
> http://www.gosolarcalifornia.ca.gov/equipment/inverters.php
>
> Are any of you beta testing this bugger?
>
> Thanks,
>
> marco
>
>
>
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Re: [RE-wrenches] Fronius warranty payment

2013-05-10 Thread Bob-O Schultze
Larry,
Interesting. Might be that whichever tech at Fronius handled your call totally 
dropped the ball. Might be that the squeaky wheel gets the grease. Either way, 
score one for the Wrenches list!  Good deal.
Bob-O

On May 9, 2013, at 4:15 PM, Larry Crutcher, Starlight Solar Power Systems wrote:


What a surprise to receive a phone call from Fronius after 5 months and 
numerous promises to return calls and emails. I'm guessing they got wind of 
recent complaints on this list. The tech, after making a few more excuses, did 
say that the payment will now be processed. So, in fairness, I am reporting 
this. Hmmm?….motivated by "public bitching"?

Larry 


On May 7, 2013, at 1:21 PM, "Larry Crutcher, Starlight Solar Power Systems" 
 wrote:

Bob-O,

Fronius is not good for reimbursement anymore. While they used to be, Fronius 
has refused to pay for warranty service. Since December, 2012, they have 
refused to reimburse me for an inverter swap that THEY told me to make. The 
display had an intermit ant problem. When I swapped out the display board, it 
had the same issue. SO THEY shipped out a replacement and asked me to change it 
out. When they got it back, they claimed that there was no problem found and so 
far have refused to pay.  I made three trips to the site without reimbursement. 

BTW, this is the third time this inverter has had a problem. Fronius….no more 
sold by me.

Larry Crutcher
Starlight Solar Power Systems




On May 7, 2013, at 12:14 PM, Bob-O Schultze  
wrote:

Jason,
I'm one of the many installers who still won't touch a micro yet. It's not so 
much that there were failures early on, it's how companies like Enphase HANDLED 
them. My understanding is that you basically got a replacement inverter and got 
stuffed for your time and travel. That may have changed a bit by now but I'm 
betting that the reimbursement is still pretty pitiful.
It's the same with most central inverter failures during warranty with the 
exception of Fronius. There are failures to be sure, BUT Fronius' compensation 
for my time and travel is better than any other manufacturer I've heard about. 
You won't make much money occasionally replacing their failures, but you won't 
get hosed either. And that, fellow Wrenches, is why I use Fronius almost 
exclusively.
Any equipment manu who wants my biz needs to make me whole if/when their 
product bites it during the warranty period. It's bad enough when a product 
that I recommend to my clients goes belly up. Even though it is the product's 
fault, that reflects directly back on ME not the manu. If they won't at least 
compensate me fairly to fix their screw ups, they can just bugger off. 

Bob-O
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Re: [RE-wrenches] wrenches] Fronius warranty payment

2013-05-10 Thread john

Larry,
I have only replaced a few Fronius inverters, but in those cases, they sent 
a check without being asked.  

John Blittersdorf
NABCEP Certified Solar PV Installer tm
Central Vermont Solar & Wind LLC
104 River Street
Rutland, VT 05701
 
802-770-8625 Cell
802-747-0577 Office
802-773-0924 Fax
 
Mark Your Calendars for SolarFest 2013 - July 12, 13 & 14, Tinmouth, VT
 
 



-Original Message-
From: Bob-O Schultze 
To: RE-wrenches 
Sent: Fri, May 10, 2013 2:30 pm
Subject: Re: [RE-wrenches] Fronius warranty payment


Larry,
nteresting. Might be that whichever tech at Fronius handled your call totally 
ropped the ball. Might be that the squeaky wheel gets the grease. Either way, 
core one for the Wrenches list!  Good deal.
ob-O
On May 9, 2013, at 4:15 PM, Larry Crutcher, Starlight Solar Power Systems wrote:

hat a surprise to receive a phone call from Fronius after 5 months and numerous 
romises to return calls and emails. I'm guessing they got wind of recent 
omplaints on this list. The tech, after making a few more excuses, did say that 
he payment will now be processed. So, in fairness, I am reporting this. 
mmm?….motivated by "public bitching"?
Larry 

n May 7, 2013, at 1:21 PM, "Larry Crutcher, Starlight Solar Power Systems" 
la...@starlightsolar.com> wrote:
Bob-O,
Fronius is not good for reimbursement anymore. While they used to be, Fronius 
as refused to pay for warranty service. Since December, 2012, they have refused 
o reimburse me for an inverter swap that THEY told me to make. The display had 
n intermit ant problem. When I swapped out the display board, it had the same 
ssue. SO THEY shipped out a replacement and asked me to change it out. When 
hey got it back, they claimed that there was no problem found and so far have 
efused to pay.  I made three trips to the site without reimbursement. 
BTW, this is the third time this inverter has had a problem. Fronius….no more 
old by me.
Larry Crutcher
tarlight Solar Power Systems


n May 7, 2013, at 12:14 PM, Bob-O Schultze  
rote:
Jason,
'm one of the many installers who still won't touch a micro yet. It's not so 
uch that there were failures early on, it's how companies like Enphase HANDLED 
hem. My understanding is that you basically got a replacement inverter and got 
tuffed for your time and travel. That may have changed a bit by now but I'm 
etting that the reimbursement is still pretty pitiful.
t's the same with most central inverter failures during warranty with the 
xception of Fronius. There are failures to be sure, BUT Fronius' compensation 
or my time and travel is better than any other manufacturer I've heard about. 
ou won't make much money occasionally replacing their failures, but you won't 
et hosed either. And that, fellow Wrenches, is why I use Fronius almost 
xclusively.
ny equipment manu who wants my biz needs to make me whole if/when their product 
ites it during the warranty period. It's bad enough when a product that I 
ecommend to my clients goes belly up. Even though it is the product's fault, 
hat reflects directly back on ME not the manu. If they won't at least 
ompensate me fairly to fix their screw ups, they can just bugger off. 
Bob-O
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[RE-wrenches] not sure what's going on here

2013-05-10 Thread Ron @ earthRight Solar
Hi Wrenches, 

Wondering if anyone can shed some light on this. I have a customer who self 
installed 4 x 165w Solarworld panels a few years ago (2008). It's a 12v nom. 
battery and the panels are wired in parallel. They've been working fine for 
five years on a full time household using a 3024i Blue Sky controller albeit 
driving it well beyond it's max PV power recommendation as currently published 
by Blue Sky. 

However, now one of the panels has dropped from approx. 30-35v output to 13v. 
When the failed panel is removed from the string the three remaining panels 
come back to normal voltage and amp output but after about 15 minutes drop down 
to around 13v on the Blue Sky display - even though the individual output from 
each panel when unhooked and tested in full sun show about 35v. After turning 
the system off and on again a few minutes later the normal voltages return but 
drop again in about 15 min. The failed panel stays at 13v, does not recover.

I'm trying to do a little pro bono diagnostic for the guy who lives back in the 
bush. I haven't been to the site but asked him to carefully check all the 
wiring and he says it's fine. So two questions. First- is there a diode in the 
failed Solarworld (sealed J box) that could have failed and if so is it 
repairable? Second, any ideas what could explain the intermittent drop in 
voltage output of the remaining three?

Ron Young
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Re: [RE-wrenches] not sure what's going on here

2013-05-10 Thread Larry Crutcher, Starlight Solar Power Systems
Hi Ron,

The problem you describe is due to the firmware in very early versions of the 
3024i. What would happen is once you hit the 30 amp current limiter, the 
controller will switch the input to act like it is connected to a nominal 12 
volt module, lowering the input voltage. Contact Blue Sky for the firmware 
upgrade to correct this.

Sincere warning: Although the Blue Sky product handles SOME overload very well, 
660 Watts is severe for this 30 amp controller. You have the potential for over 
50 amps of current. This can result in the controller becoming a fiery mass of 
charcoal. Seen it; don't like it. Make sure nothing is in the vicinity of the 
front panel when this happens.

Larry Crutcher






On May 10, 2013, at 4:33 PM, Ron @ earthRight Solar  
wrote:

Hi Wrenches, 

Wondering if anyone can shed some light on this. I have a customer who self 
installed 4 x 165w Solarworld panels a few years ago (2008). It's a 12v nom. 
battery and the panels are wired in parallel. They've been working fine for 
five years on a full time household using a 3024i Blue Sky controller albeit 
driving it well beyond it's max PV power recommendation as currently published 
by Blue Sky. 

However, now one of the panels has dropped from approx. 30-35v output to 13v. 
When the failed panel is removed from the string the three remaining panels 
come back to normal voltage and amp output but after about 15 minutes drop down 
to around 13v on the Blue Sky display - even though the individual output from 
each panel when unhooked and tested in full sun show about 35v. After turning 
the system off and on again a few minutes later the normal voltages return but 
drop again in about 15 min. The failed panel stays at 13v, does not recover.

I'm trying to do a little pro bono diagnostic for the guy who lives back in the 
bush. I haven't been to the site but asked him to carefully check all the 
wiring and he says it's fine. So two questions. First- is there a diode in the 
failed Solarworld (sealed J box) that could have failed and if so is it 
repairable? Second, any ideas what could explain the intermittent drop in 
voltage output of the remaining three?

Ron Young

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Re: [RE-wrenches] not sure what's going on here

2013-05-10 Thread Bob-O Schultze
Ron,
It certainly sounds like a failed diode (there are two) to me. Usually they 
fail open, but it isn't unheard of that they might just avalanche when they see 
the current of the other PVs. Solarworld would probably replace it under 
warranty IF you return the dead module to them. How the hell do you do that? 
I'd tell him to call them and see if they will let him record whatever test 
procedures they want to see. This assumes, of course, that your DIY guy has a 
decent DMM, etc. He might get lucky.
It's often a good faith gesture to help out a DIY in a situation like this, but 
if I were you, I'd make it very clear that this is a one-time deal. Explain 
that you are a pro who gets paid for your hard-won knowledge and expertise. If 
he is like most DIY-ers, that will be the last you hear from him. A good deal 
for you- you really don't want him as a BFF who feels like he can ring you up 
every time he has a question, but continues to buy his stuff from 
Cheaper-than-you-can-imagine.com Ya know?
Bob-O  
On May 10, 2013, at 4:33 PM, Ron @ earthRight Solar wrote:

Hi Wrenches, 

Wondering if anyone can shed some light on this. I have a customer who self 
installed 4 x 165w Solarworld panels a few years ago (2008). It's a 12v nom. 
battery and the panels are wired in parallel. They've been working fine for 
five years on a full time household using a 3024i Blue Sky controller albeit 
driving it well beyond it's max PV power recommendation as currently published 
by Blue Sky. 

However, now one of the panels has dropped from approx. 30-35v output to 13v. 
When the failed panel is removed from the string the three remaining panels 
come back to normal voltage and amp output but after about 15 minutes drop down 
to around 13v on the Blue Sky display - even though the individual output from 
each panel when unhooked and tested in full sun show about 35v. After turning 
the system off and on again a few minutes later the normal voltages return but 
drop again in about 15 min. The failed panel stays at 13v, does not recover.

I'm trying to do a little pro bono diagnostic for the guy who lives back in the 
bush. I haven't been to the site but asked him to carefully check all the 
wiring and he says it's fine. So two questions. First- is there a diode in the 
failed Solarworld (sealed J box) that could have failed and if so is it 
repairable? Second, any ideas what could explain the intermittent drop in 
voltage output of the remaining three?

Ron Young
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Re: [RE-wrenches] not sure what's going on here

2013-05-10 Thread Ray Walters
I'd echo Bob-O on this and also add that when diagnosing others' work 
over the phone, it often is completely different issues when you get 
there.  You have no idea if for instance he's actually got the modules 
wired correctly, he may have a loose connection(s) there, the parallels 
may all be loaded onto one 12 ga wire out, and cooking a module jbox 
connection, etc.
The DIYers never want to hear it, but its always time for a rewire, and 
a bigger controller too.  It's the only way I take these systems on: all 
or nothing.
Once they're suffered for long enough, they'll usually back off, break 
out the check book, and let you do your job.


R.Ray Walters
CTO, Solarray, Inc
Nabcep Certified PV Installer,
Licensed Master Electrician
Solar Design Engineer
303 505-8760

On 5/10/2013 6:02 PM, Bob-O Schultze wrote:

Ron,
It certainly sounds like a failed diode (there are two) to me. Usually they 
fail open, but it isn't unheard of that they might just avalanche when they see 
the current of the other PVs. Solarworld would probably replace it under 
warranty IF you return the dead module to them. How the hell do you do that? 
I'd tell him to call them and see if they will let him record whatever test 
procedures they want to see. This assumes, of course, that your DIY guy has a 
decent DMM, etc. He might get lucky.
It's often a good faith gesture to help out a DIY in a situation like this, but 
if I were you, I'd make it very clear that this is a one-time deal. Explain 
that you are a pro who gets paid for your hard-won knowledge and expertise. If 
he is like most DIY-ers, that will be the last you hear from him. A good deal 
for you- you really don't want him as a BFF who feels like he can ring you up 
every time he has a question, but continues to buy his stuff from 
Cheaper-than-you-can-imagine.com Ya know?
Bob-O
On May 10, 2013, at 4:33 PM, Ron @ earthRight Solar wrote:

Hi Wrenches,

Wondering if anyone can shed some light on this. I have a customer who self 
installed 4 x 165w Solarworld panels a few years ago (2008). It's a 12v nom. 
battery and the panels are wired in parallel. They've been working fine for 
five years on a full time household using a 3024i Blue Sky controller albeit 
driving it well beyond it's max PV power recommendation as currently published 
by Blue Sky.

However, now one of the panels has dropped from approx. 30-35v output to 13v. 
When the failed panel is removed from the string the three remaining panels 
come back to normal voltage and amp output but after about 15 minutes drop down 
to around 13v on the Blue Sky display - even though the individual output from 
each panel when unhooked and tested in full sun show about 35v. After turning 
the system off and on again a few minutes later the normal voltages return but 
drop again in about 15 min. The failed panel stays at 13v, does not recover.

I'm trying to do a little pro bono diagnostic for the guy who lives back in the 
bush. I haven't been to the site but asked him to carefully check all the 
wiring and he says it's fine. So two questions. First- is there a diode in the 
failed Solarworld (sealed J box) that could have failed and if so is it 
repairable? Second, any ideas what could explain the intermittent drop in 
voltage output of the remaining three?

Ron Young
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