date:20151105

Re: Help! What did I do? FN, Ctrl, Option, keys not working.

2015-11-05 Thread Dionipher Presas Herrera

try VO fn shift f3 maybe you just disable the cursor.
> Il giorno 04 nov 2015, alle ore 9:36 PM, Melanie Clouser 
>  ha scritto:
> 
> I don’t know what I did. Tried fixing this for nearly a week now. Help!
> 
> My function, control, and option keys only work intermittently. Sometimes 
> even the tab key won’t work. I’m still using Yosemite. Examples of my 
> problems:
> 
> 1.  shift+VO+M won’t work.
> 2.  keystroke for going to top or bottom of list won’t work.
> 3.  VO+Space Bar won’t work to activate links.
> 
> and probably more. Those are the major ones.
> 
> Soft Function Keys is on. I just checked a command. VO+F2 works but VO+M 
> won’t bring up the menus. 
> 
> Can anyone figure out what I did? Or, better yet, how to fix it?
> 
> Melanie
> 
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Re: frustrated about Apple accessibility

2015-11-05 Thread Georgina Joyce

Hello William,

You asked an inappropriate question. It was not about accessibility i.e. not 
about zoom or voice over etc. They perceived that you were trying to get free 
support. When you should have purchased Apple Care to gain an answer or at 
least an investigation to your issue.

HTH

Gena

> On 4 Nov 2015, at 22:56, William Windels  wrote:
> 
> Hello Listers,
> 
> Here I am not speaking of me questions about activities but about the 
> reaction of accessibility.
> 
> This is the second time I receive such kind of a answer from accessibility.
> short explanation:
> I ask Apple accessibility why my macbook goes so slow when I have build some 
> activities  and switch between the programs that are inserted in the 
> activities.
> They told me that they can’t  give support  from this mail-adres  and that I 
> should contact the (paid) service apple care.
> 
> In the past, I thought they should ask more steps so that they can try to 
> reproduce  the issue.
> or in the worst case: “we wil forward this to the appropriated people”.
> 
> I have never seen this before, and you?
> 
> All comments are very welcome.
> 
> Kind regards,
> William Windels
> 
> 
>> Begin doorgestuurd bericht:
>> 
>> Van: Apple Accessibility 
>> Datum: 4 november 2015 22:48:48 CET
>> Aan: william.wind...@gmail.com
>> Onderwerp: Antw.: activities in voiceover and osx 10.11.1; Follow-up: 
>> 631145322
>> 
>> Hello,
>> 
>> Thank you for writing to Apple. You have reached the Apple feedback address 
>> for accessibility.
>> 
>> We are unable to provide technical support through this email address. For 
>> technical support, we ask that you please contact AppleCare via telephone or 
>> use the Contact Apple Support link to begin an online support session.
>> 
>> http://www.apple.com/support/contact/
>> 
>> http://www.apple.com/support/contact/phone_contacts.html
>> 
>> Apple Accessibility
>> 
>> For more information on Accessibility at Apple, please visit:
>> http://www.apple.com/accessibility/
>> http://www.apple.com/support/accessibility/
>> On November 03, 2015 at 23:27:32 PM GMT, william.wind...@gmail.com wrote:
>>> 
>>> Hello,
>>> 
>>> I have discovered that activities for particular programs are making the 
>>> system more slow.
>>> It seems that loading the activity for the particular program, takes much 
>>> power of the cpu and memory of my macbook.
>>> I was thinking not to load the activities when a specific program opens but 
>>> load it myself when I go to a select program.
>>> This goes much faster.
>>> 
>>> However, the activities isn’t loaded as expected when I select the specific 
>>> activitie.
>>> 
>>> IN attachment a copy of my activities that wan’t load properly.
>>> It should turn on quicknav and the letters on webpages should be active.
>>> 
>>> Any hints?
>>> 
>>> Kind regards,
>>> William Windels
> 
> 
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Re: 5 hidden remote touchpad tricks will make you an Apple TV expert

2015-11-05 Thread Christopher-Mark Gilland

Oh, wow, Mary.  Thank you for this.  I'm getting my 32GB model TV today via 
Fedex, so this is going to be very helpful along with the other web site 
docs, and audio demos I so far've collected along the way.

Chris.

- Original Message - 
From: "Mary Otten" 
To: "MacVisionaries 'Chris Blouch' via" ; 
"VIPhone 'ChalmersAS' via" 

Sent: Tuesday, November 03, 2015 7:24 PM
Subject: 5 hidden remote touchpad tricks will make you an Apple TV expert

For those of you with new Apple TVs. No clue if any of this is actually 
voiceover accessible. But here you go.

http://www.cultofmac.com/395666/5-hidden-tricks-make-you-apple-tv-expert/

Sent from my iPhone

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Re: adobe acrobat reader vs Ibooks.

2015-11-05 Thread Sadam Ahmed


Sorry, I don't use iBooks on my Mac only on my various iOS devices.

This podcast from David  Woodbridge might be  helpful:

http://davidwoodbr.podbean.com/e/using-ibooks-with-voiceover-in-yosemite-downloading-and-reading-an-ibook/. 



I really like PDF Pen Pro but since that's paid  probably not what your 
looking for if you don't want to spend money on a solution.


Maybe others can chime in.

Yours truly,

Sadam Ahmed

On 11/5/2015 1:05 PM, Jessica Moss wrote:

Amen, couldn't agree more.  Will try Ibooks though, can you please give me some 
tips though?
   I've played around with it some on my IPhone, but don't use it much, so 
can't for the life of me, figure out how to scroll with it, and can you type 
with it?  I have to fill out this form to take it to an evaluation in a couple 
weeks, and don't want any other 3rd-party apps if I can help it.
On Nov 4, 2015, at 8:35 PM, Sadam Ahmed  wrote:


iBooks on the iOS device or computer should be your best bet.

Unfortunately Adobe acrobat DC is a huge disappointment.

So much for the company executives talking about accessibility on Twitter.

Yours truly,

Sadam Ahmed

Sent from my iPhone

--




On 5 Nov 2015, at 12:27 PM, Jessica Moss  wrote:

Ok, I just got an e-mail with a form I have to fill out and print that's in pdf 
format, which I tried to open in acrobat reader, which refuses to let me view 
it, and I haven't tried it with Ibooks yet, and have no idea if you can type 
with that.  Can someone please help here?
I'm really desperate here.

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Re: frustrated about Apple accessibility

2015-11-05 Thread Anders Holmberg

Hi!
I’ve got the same answer about my hotspot problem.
So i decided to go the apple public beta way and use the feedback assistant 
instead.
/A
> On 04 Nov 2015, at 23:56, William Windels  wrote:
> 
> Hello Listers,
> 
> Here I am not speaking of me questions about activities but about the 
> reaction of accessibility.
> 
> This is the second time I receive such kind of a answer from accessibility.
> short explanation:
> I ask Apple accessibility why my macbook goes so slow when I have build some 
> activities  and switch between the programs that are inserted in the 
> activities.
> They told me that they can’t  give support  from this mail-adres  and that I 
> should contact the (paid) service apple care.
> 
> In the past, I thought they should ask more steps so that they can try to 
> reproduce  the issue.
> or in the worst case: “we wil forward this to the appropriated people”.
> 
> I have never seen this before, and you?
> 
> All comments are very welcome.
> 
> Kind regards,
> William Windels
> 
> 
>> Begin doorgestuurd bericht:
>> 
>> Van: Apple Accessibility > >
>> Datum: 4 november 2015 22:48:48 CET
>> Aan: william.wind...@gmail.com 
>> Onderwerp: Antw.: activities in voiceover and osx 10.11.1; Follow-up: 
>> 631145322
>> 
>> Hello,
>> 
>> Thank you for writing to Apple. You have reached the Apple feedback address 
>> for accessibility.
>> 
>> We are unable to provide technical support through this email address. For 
>> technical support, we ask that you please contact AppleCare via telephone or 
>> use the Contact Apple Support link to begin an online support session.
>> 
>> http://www.apple.com/support/contact/ 
>> 
>> http://www.apple.com/support/contact/phone_contacts.html 
>> 
>> 
>> Apple Accessibility
>> 
>> For more information on Accessibility at Apple, please visit:
>> http://www.apple.com/accessibility/ 
>> http://www.apple.com/support/accessibility/ 
>> 
>> On November 03, 2015 at 23:27:32 PM GMT, william.wind...@gmail.com 
>>  wrote:
>>> 
>>> Hello,
>>> 
>>> I have discovered that activities for particular programs are making the 
>>> system more slow.
>>> It seems that loading the activity for the particular program, takes much 
>>> power of the cpu and memory of my macbook.
>>> I was thinking not to load the activities when a specific program opens but 
>>> load it myself when I go to a select program.
>>> This goes much faster.
>>> 
>>> However, the activities isn’t loaded as expected when I select the specific 
>>> activitie.
>>> 
>>> IN attachment a copy of my activities that wan’t load properly.
>>> It should turn on quicknav and the letters on webpages should be active.
>>> 
>>> Any hints?
>>> 
>>> Kind regards,
>>> William Windels
> 
> 
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Re: 5 hidden remote touchpad tricks will make you an Apple TV expert

2015-11-05 Thread Sadam Ahmed


Sounds pretty awesome.

Shame I still have the third gen Apple TV and so won't be able to avail 
myself of these nice tips and tricks.


Yours truly,

Sadam Ahmed

On 11/5/2015 10:14 PM, Christopher-Mark Gilland wrote:
Oh, wow, Mary.  Thank you for this.  I'm getting my 32GB model TV 
today via Fedex, so this is going to be very helpful along with the 
other web site docs, and audio demos I so far've collected along the way.


Chris.

- Original Message - From: "Mary Otten" 
To: "MacVisionaries 'Chris Blouch' via" 
; "VIPhone 'ChalmersAS' via" 


Sent: Tuesday, November 03, 2015 7:24 PM
Subject: 5 hidden remote touchpad tricks will make you an Apple TV expert


For those of you with new Apple TVs. No clue if any of this is 
actually voiceover accessible. But here you go.
http://www.cultofmac.com/395666/5-hidden-tricks-make-you-apple-tv-expert/ 




Sent from my iPhone

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Re: USB devices used to work but now don't

2015-11-05 Thread David Griffith


I have not moved to El Capitan so that is news to me.
Has this been removed from the free utility Onyx also?


David Griffith
On 05/11/2015 02:35, Devin Prater wrote:

You can't repair permisions in el capitan can you? I thought they took that out.

Sent from my iPhone


On Nov 4, 2015, at 6:01 PM, David Griffith  wrote:

Assuming that you have repaired Disk Permission and that it is not a hardware 
fault with your port I am afraid a reinstall may be
indicated. If this problem persists after a re-install it probably is hardware.

A few years ago my headphone socket simply stopped working. It was not even 
seen as a device in system Prefernces  or any of the audio settings.
However as soon as I went into recovery console I got it back so after a 
reinstall it was all fine from that time - touch wood.

David Griffith


On 04/11/2015 23:00, Devin Prater wrote:
Hello,
I have a Mac Mini, late 2012 model, with 4 gigs of ram.
I recently got a Ps4 controller to use with games on the Mac. It worked fine through USB for a 
while, but yesterday, with no change to the system, it, and my wired PS3 controller, have both 
stuffed being detected by the Mac or its programs. I've reset the ps4 controller, the ps3 
controller cannot be reset because its a gamestop Rock Candy model, and I've restarted the Mac. 
Next I tried seeing what the Console application said, "unauthenticated device 
connected."  I tried connecting the Micro USB chord to another device, which worked fine. I 
tried connecting my USB keyboard to the same ports the controllers were connected to, but no luck 
there either. I then reset the SMC and PRam, which didn't help either. I even deleted the bluetooth 
preference list file, thinking that may help the ps4 controller at least, which it didn't. It, by 
the way, won't work on the Mac through USB or bluetooth, bluetooth being "connected" for 
a second, then disconnected right afterwards.

Sent from my iPhone



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Re: USB devices used to work but now don't

2015-11-05 Thread David Griffith

Researching this it appears that you can still use Onyx in El Capitan if 
you need to do this.


http://osxdaily.com/2015/11/04/verify-repair-permissions-mac-os-x/

David Griffith
On 05/11/2015 02:35, Devin Prater wrote:

You can't repair permisions in el capitan can you? I thought they took that out.

Sent from my iPhone


On Nov 4, 2015, at 6:01 PM, David Griffith  wrote:

Assuming that you have repaired Disk Permission and that it is not a hardware 
fault with your port I am afraid a reinstall may be
indicated. If this problem persists after a re-install it probably is hardware.

A few years ago my headphone socket simply stopped working. It was not even 
seen as a device in system Prefernces  or any of the audio settings.
However as soon as I went into recovery console I got it back so after a 
reinstall it was all fine from that time - touch wood.

David Griffith


On 04/11/2015 23:00, Devin Prater wrote:
Hello,
I have a Mac Mini, late 2012 model, with 4 gigs of ram.
I recently got a Ps4 controller to use with games on the Mac. It worked fine through USB for a 
while, but yesterday, with no change to the system, it, and my wired PS3 controller, have both 
stuffed being detected by the Mac or its programs. I've reset the ps4 controller, the ps3 
controller cannot be reset because its a gamestop Rock Candy model, and I've restarted the Mac. 
Next I tried seeing what the Console application said, "unauthenticated device 
connected."  I tried connecting the Micro USB chord to another device, which worked fine. I 
tried connecting my USB keyboard to the same ports the controllers were connected to, but no luck 
there either. I then reset the SMC and PRam, which didn't help either. I even deleted the bluetooth 
preference list file, thinking that may help the ps4 controller at least, which it didn't. It, by 
the way, won't work on the Mac through USB or bluetooth, bluetooth being "connected" for 
a second, then disconnected right afterwards.

Sent from my iPhone



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Re: adobe acrobat reader vs Ibooks.

2015-11-05 Thread Jessica Moss

I can't afford to at the moment, so thanx so much for this.
On Nov 5, 2015, at 6:21 AM, Sadam Ahmed  wrote:

> Sorry, I don't use iBooks on my Mac only on my various iOS devices.
> 
> This podcast from David  Woodbridge might be  helpful:
> 
> http://davidwoodbr.podbean.com/e/using-ibooks-with-voiceover-in-yosemite-downloading-and-reading-an-ibook/.
>  
> 
> I really like PDF Pen Pro but since that's paid  probably not what your 
> looking for if you don't want to spend money on a solution.
> 
> Maybe others can chime in.
> 
> Yours truly,
> 
> Sadam Ahmed
> 
> On 11/5/2015 1:05 PM, Jessica Moss wrote:
>> Amen, couldn't agree more.  Will try Ibooks though, can you please give me 
>> some tips though?
>>   I've played around with it some on my IPhone, but don't use it much, so 
>> can't for the life of me, figure out how to scroll with it, and can you type 
>> with it?  I have to fill out this form to take it to an evaluation in a 
>> couple weeks, and don't want any other 3rd-party apps if I can help it.
>> On Nov 4, 2015, at 8:35 PM, Sadam Ahmed  wrote:
>> 
>>> iBooks on the iOS device or computer should be your best bet.
>>> 
>>> Unfortunately Adobe acrobat DC is a huge disappointment.
>>> 
>>> So much for the company executives talking about accessibility on Twitter.
>>> 
>>> Yours truly,
>>> 
>>> Sadam Ahmed
>>> 
>>> Sent from my iPhone
>>> 
>>> -- 
>>> 
>>> 
>>> 
 On 5 Nov 2015, at 12:27 PM, Jessica Moss  wrote:
 
 Ok, I just got an e-mail with a form I have to fill out and print that's 
 in pdf format, which I tried to open in acrobat reader, which refuses to 
 let me view it, and I haven't tried it with Ibooks yet, and have no idea 
 if you can type with that.  Can someone please help here?
 I'm really desperate here.
 
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Scanning pdf document.

2015-11-05 Thread Anders Holmberg

Hi!
On my mac i have a manual which sadly is a scanned pdf document.
So i thought i could convert this with the robobraille service but the doc 
files i got back can’t be opened.
Nor in pages or my varioultra.
So i need to re-ocr the pdf document.
However someone mentioned on this list that abby finereader does not work 
properly under el capitan.
So i am wondering if there’s an alternative?
Can i import a pdf document to KNFB reader via Itunes?
Or does this only work with dropbox?
Thanks in advance.
/A

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Re: 5 hidden remote touchpad tricks will make you an Apple TV expert

2015-11-05 Thread Donna Goodin

Wow, that's cool!  Now I want a new Apple TV! :)

thanks, Mary for posting.
Cheers,
Donna
> On Nov 5, 2015, at 5:56 AM, Sadam Ahmed  wrote:
> 
> Sounds pretty awesome.
> 
> Shame I still have the third gen Apple TV and so won't be able to avail 
> myself of these nice tips and tricks.
> 
> Yours truly,
> 
> Sadam Ahmed
> 
> On 11/5/2015 10:14 PM, Christopher-Mark Gilland wrote:
>> Oh, wow, Mary.  Thank you for this.  I'm getting my 32GB model TV today via 
>> Fedex, so this is going to be very helpful along with the other web site 
>> docs, and audio demos I so far've collected along the way.
>> 
>> Chris.
>> 
>> - Original Message - From: "Mary Otten" 
>> To: "MacVisionaries 'Chris Blouch' via" ; 
>> "VIPhone 'ChalmersAS' via" 
>> Sent: Tuesday, November 03, 2015 7:24 PM
>> Subject: 5 hidden remote touchpad tricks will make you an Apple TV expert
>> 
>> 
>>> For those of you with new Apple TVs. No clue if any of this is actually 
>>> voiceover accessible. But here you go.
>>> http://www.cultofmac.com/395666/5-hidden-tricks-make-you-apple-tv-expert/ 
>>> 
>>> 
>>> Sent from my iPhone
>>> 
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Re: adobe acrobat reader vs Ibooks.

2015-11-05 Thread Sadam Ahmed


No worries Jessica, happy to help.

Sadam Ahmed

On 11/5/2015 11:36 PM, Jessica Moss wrote:

I can't afford to at the moment, so thanx so much for this.
On Nov 5, 2015, at 6:21 AM, Sadam Ahmed  wrote:


Sorry, I don't use iBooks on my Mac only on my various iOS devices.

This podcast from David  Woodbridge might be  helpful:

http://davidwoodbr.podbean.com/e/using-ibooks-with-voiceover-in-yosemite-downloading-and-reading-an-ibook/.

I really like PDF Pen Pro but since that's paid  probably not what your looking 
for if you don't want to spend money on a solution.

Maybe others can chime in.

Yours truly,

Sadam Ahmed

On 11/5/2015 1:05 PM, Jessica Moss wrote:

Amen, couldn't agree more.  Will try Ibooks though, can you please give me some 
tips though?
   I've played around with it some on my IPhone, but don't use it much, so 
can't for the life of me, figure out how to scroll with it, and can you type 
with it?  I have to fill out this form to take it to an evaluation in a couple 
weeks, and don't want any other 3rd-party apps if I can help it.
On Nov 4, 2015, at 8:35 PM, Sadam Ahmed  wrote:


iBooks on the iOS device or computer should be your best bet.

Unfortunately Adobe acrobat DC is a huge disappointment.

So much for the company executives talking about accessibility on Twitter.

Yours truly,

Sadam Ahmed

Sent from my iPhone

--




On 5 Nov 2015, at 12:27 PM, Jessica Moss  wrote:

Ok, I just got an e-mail with a form I have to fill out and print that's in pdf 
format, which I tried to open in acrobat reader, which refuses to let me view 
it, and I haven't tried it with Ibooks yet, and have no idea if you can type 
with that.  Can someone please help here?
I'm really desperate here.

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Re: Scanning pdf document.

2015-11-05 Thread Sadam Ahmed


As far as I know the KNFB solution only works with Dropbox.

Try the free version of PDF Pen Pro pretty sure that application will do 
the trick.


Sadam Ahmed

On 11/5/2015 11:47 PM, Anders Holmberg wrote:

Hi!
On my mac i have a manual which sadly is a scanned pdf document.
So i thought i could convert this with the robobraille service but the doc 
files i got back can’t be opened.
Nor in pages or my varioultra.
So i need to re-ocr the pdf document.
However someone mentioned on this list that abby finereader does not work 
properly under el capitan.
So i am wondering if there’s an alternative?
Can i import a pdf document to KNFB reader via Itunes?
Or does this only work with dropbox?
Thanks in advance.
/A



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Re: Scanning pdf document.

2015-11-05 Thread David Griffith


According to this Abby FineReader page El Capitan is now supported.

There is an update available on the page or if you purchased from the 
app store you have to go there.


The link to the update page is ridiculously long so I have put it into a 
shortened url link but also include the original below that.


*http://tinyurl.com/nezebh5

*http://www.abbyy.com/checkforupdates/?Product=FRProMac&Distributive=Retail&Language=1033&PartNumber=1215%2f2&Target=CheckUpdate&Version=12.0&Revision=5&Build=500835


David Griffith
On 05/11/2015 13:13, Sadam Ahmed wrote:

As far as I know the KNFB solution only works with Dropbox.

Try the free version of PDF Pen Pro pretty sure that application will 
do the trick.


Sadam Ahmed

On 11/5/2015 11:47 PM, Anders Holmberg wrote:

Hi!
On my mac i have a manual which sadly is a scanned pdf document.
So i thought i could convert this with the robobraille service but 
the doc files i got back can’t be opened.

Nor in pages or my varioultra.
So i need to re-ocr the pdf document.
However someone mentioned on this list that abby finereader does not 
work properly under el capitan.

So i am wondering if there’s an alternative?
Can i import a pdf document to KNFB reader via Itunes?
Or does this only work with dropbox?
Thanks in advance.
/A





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Re: frustrated about Apple accessibility

2015-11-05 Thread erik burggraaf

I think you're seeing a bit of a coltural thing here.

If you could prove that the slowdowns only occurred when running your 
activities with voiceover enabled but not when voiceover is disabled, that 
might give them some clue.  Or if you made activities to perform voiceover 
related tasks, then they might be willing to pitch in.

As an access technologist who made money at teaching AT, I often understood 
that my customers needed help.  So for example, if I went in to a home to teach 
the computer and the toilet was broken, I'd fix the toilet if it was only going 
to take a couple of minutes.  Real situation.  It actually happened just that 
way.  As some one who only dealt with people with disabilities,  I understood 
that there were times when I had to crack the wip and keep my customer on the 
learning path, but that there were also times when just making conversation for 
some one who hadnt interacted with another human being in days was just as 
important.

It's a different culture at apple.  They have mainstream priorities and they 
need to be extremely task oriented.  Sometimes I think they carry it a bit too 
far, but they do have to follow the protocol and do things just so or they 
could potentially lose their job.  So,  You have got to be very specific about 
documenting your issue and make sure that both it is accessibility related, and 
that you explain how it is accessibility related.

Also as some one else said, you've got to use all the avenues open to you.

Hope this helps,

Erik Burggraaf

> On Nov 4, 2015, at 2:56 PM, William Windels  wrote:
> 
> Hello Listers,
> 
> Here I am not speaking of me questions about activities but about the 
> reaction of accessibility.
> 
> This is the second time I receive such kind of a answer from accessibility.
> short explanation:
> I ask Apple accessibility why my macbook goes so slow when I have build some 
> activities  and switch between the programs that are inserted in the 
> activities.
> They told me that they can’t  give support  from this mail-adres  and that I 
> should contact the (paid) service apple care.
> 
> In the past, I thought they should ask more steps so that they can try to 
> reproduce  the issue.
> or in the worst case: “we wil forward this to the appropriated people”.
> 
> I have never seen this before, and you?
> 
> All comments are very welcome.
> 
> Kind regards,
> William Windels
> 
> 
>> Begin doorgestuurd bericht:
>> 
>> Van: Apple Accessibility > >
>> Datum: 4 november 2015 22:48:48 CET
>> Aan: william.wind...@gmail.com 
>> Onderwerp: Antw.: activities in voiceover and osx 10.11.1; Follow-up: 
>> 631145322
>> 
>> Hello,
>> 
>> Thank you for writing to Apple. You have reached the Apple feedback address 
>> for accessibility.
>> 
>> We are unable to provide technical support through this email address. For 
>> technical support, we ask that you please contact AppleCare via telephone or 
>> use the Contact Apple Support link to begin an online support session.
>> 
>> http://www.apple.com/support/contact/ 
>> 
>> http://www.apple.com/support/contact/phone_contacts.html 
>> 
>> 
>> Apple Accessibility
>> 
>> For more information on Accessibility at Apple, please visit:
>> http://www.apple.com/accessibility/ 
>> http://www.apple.com/support/accessibility/ 
>> 
>> On November 03, 2015 at 23:27:32 PM GMT, william.wind...@gmail.com 
>>  wrote:
>>> 
>>> Hello,
>>> 
>>> I have discovered that activities for particular programs are making the 
>>> system more slow.
>>> It seems that loading the activity for the particular program, takes much 
>>> power of the cpu and memory of my macbook.
>>> I was thinking not to load the activities when a specific program opens but 
>>> load it myself when I go to a select program.
>>> This goes much faster.
>>> 
>>> However, the activities isn’t loaded as expected when I select the specific 
>>> activitie.
>>> 
>>> IN attachment a copy of my activities that wan’t load properly.
>>> It should turn on quicknav and the letters on webpages should be active.
>>> 
>>> Any hints?
>>> 
>>> Kind regards,
>>> William Windels
> 
> 
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Re: Scanning pdf document.

2015-11-05 Thread erik burggraaf

KNFB only works with dropbox and one drive, but you could email the document to 
your iphone and ocr it with prismo.

Best,

Erik Burggraaf


> On Nov 5, 2015, at 4:47 AM, Anders Holmberg  wrote:
> 
> Hi!
> On my mac i have a manual which sadly is a scanned pdf document.
> So i thought i could convert this with the robobraille service but the doc 
> files i got back can’t be opened.
> Nor in pages or my varioultra.
> So i need to re-ocr the pdf document.
> However someone mentioned on this list that abby finereader does not work 
> properly under el capitan.
> So i am wondering if there’s an alternative?
> Can i import a pdf document to KNFB reader via Itunes?
> Or does this only work with dropbox?
> Thanks in advance.
> /A
> 
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RE: frustrated about Apple accessibility

2015-11-05 Thread george b

Yes, when you call the accessibility line it s how to use the features of 
accessibility.  Now, saying that they do not trouble shoot software issues 
unless you can produce the issue while running a accessibility product like 
voice over.

 

From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of erik burggraaf
Sent: Thursday, November 05, 2015 07:24
To: macvisionaries@googlegroups.com
Subject: Re: frustrated about Apple accessibility

 

I think you're seeing a bit of a coltural thing here.

 

If you could prove that the slowdowns only occurred when running your 
activities with voiceover enabled but not when voiceover is disabled, that 
might give them some clue.  Or if you made activities to perform voiceover 
related tasks, then they might be willing to pitch in.

 

As an access technologist who made money at teaching AT, I often understood 
that my customers needed help.  So for example, if I went in to a home to teach 
the computer and the toilet was broken, I'd fix the toilet if it was only going 
to take a couple of minutes.  Real situation.  It actually happened just that 
way.  As some one who only dealt with people with disabilities,  I understood 
that there were times when I had to crack the wip and keep my customer on the 
learning path, but that there were also times when just making conversation for 
some one who hadnt interacted with another human being in days was just as 
important.

 

It's a different culture at apple.  They have mainstream priorities and they 
need to be extremely task oriented.  Sometimes I think they carry it a bit too 
far, but they do have to follow the protocol and do things just so or they 
could potentially lose their job.  So,  You have got to be very specific about 
documenting your issue and make sure that both it is accessibility related, and 
that you explain how it is accessibility related.

 

Also as some one else said, you've got to use all the avenues open to you.

 

Hope this helps,

 

Erik Burggraaf

 

On Nov 4, 2015, at 2:56 PM, William Windels mailto:william.wind...@gmail.com> > wrote:

 

Hello Listers,

 

Here I am not speaking of me questions about activities but about the reaction 
of accessibility.

 

This is the second time I receive such kind of a answer from accessibility.

short explanation:

I ask Apple accessibility why my macbook goes so slow when I have build some 
activities  and switch between the programs that are inserted in the activities.

They told me that they can’t  give support  from this mail-adres  and that I 
should contact the (paid) service apple care.

 

In the past, I thought they should ask more steps so that they can try to 
reproduce  the issue.

or in the worst case: “we wil forward this to the appropriated people”.

 

I have never seen this before, and you?

 

All comments are very welcome.

 

Kind regards,

William Windels

 





Begin doorgestuurd bericht:

 

Van: Apple Accessibility mailto:accessibil...@apple.com> >

Datum: 4 november 2015 22:48:48 CET

Aan: william.wind...@gmail.com  

Onderwerp: Antw.: activities in voiceover and osx 10.11.1; Follow-up: 631145322

 

Hello,

 

Thank you for writing to Apple. You have reached the Apple feedback address for 
accessibility.

 

We are unable to provide technical support through this email address. For 
technical support, we ask that you please contact AppleCare via telephone or 
use the Contact Apple Support link to begin an online support session.

 

http://www.apple.com/support/contact/

 

http://www.apple.com/support/contact/phone_contacts.html

 

Apple Accessibility

 

For more information on Accessibility at Apple, please visit:

http://www.apple.com/accessibility/

http://www.apple.com/support/accessibility/

On November 03, 2015 at 23:27:32 PM GMT,   
william.wind...@gmail.com wrote:




Hello,

I have discovered that activities for particular programs are making the system 
more slow.
It seems that loading the activity for the particular program, takes much power 
of the cpu and memory of my macbook.
I was thinking not to load the activities when a specific program opens but 
load it myself when I go to a select program.
This goes much faster.

However, the activities isn’t loaded as expected when I select the specific 
activitie.

IN attachment a copy of my activities that wan’t load properly.
It should turn on quicknav and the letters on webpages should be active.

Any hints?

Kind regards,
William Windels

 

 

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Re: Scanning pdf document.

2015-11-05 Thread Anders Holmberg

Hi!
Ah, didn’t think of that one.
Thanks for that mate!
/A
> On 05 Nov 2015, at 14:13, Sadam Ahmed  wrote:
> 
> As far as I know the KNFB solution only works with Dropbox.
> 
> Try the free version of PDF Pen Pro pretty sure that application will do the 
> trick.
> 
> Sadam Ahmed
> 
> On 11/5/2015 11:47 PM, Anders Holmberg wrote:
>> Hi!
>> On my mac i have a manual which sadly is a scanned pdf document.
>> So i thought i could convert this with the robobraille service but the doc 
>> files i got back can’t be opened.
>> Nor in pages or my varioultra.
>> So i need to re-ocr the pdf document.
>> However someone mentioned on this list that abby finereader does not work 
>> properly under el capitan.
>> So i am wondering if there’s an alternative?
>> Can i import a pdf document to KNFB reader via Itunes?
>> Or does this only work with dropbox?
>> Thanks in advance.
>> /A
>> 
> 
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Trouble updating my mac.

2015-11-05 Thread Stacey Robinson

Hi all,
I downloaded the latest update for my macbook air, but I can’t figure out how 
to open it How do I install it?

Blessings,
Stacey Robinson and GEB dog Kirk.

mailto:stacey...@bellsouth.net 

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RE: Trouble updating my mac.

2015-11-05 Thread M. Taylor

Hello Stacey,

Generally speaking, after a successful download from the App Store, the El 
Capitan installer should automatically begin.  However, now that I think about 
it, I don't think it automatically ran for me, either.  Hmmm!

Anyway, When you're ready to install/upgrade to El Capitan, simply open the 
Apps folder, on your Mac.  Then, scroll through the list of apps and you will 
find one with an appropriate name indicating that it is the installer for El 
Capitan.  The date of the installer file will be that of the time at which you 
downloaded the file.  

Simply launch the app and follow the prompts.  

I suggest that you first reboot your Mac before beginning the upgrade.

Good Luck,

Mark

From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Stacey Robinson
Sent: Thursday, November 05, 2015 4:28 PM
To: Macvisionaries
Subject: Trouble updating my mac.

Hi all,
I downloaded the latest update for my macbook air, but I can’t figure out how 
to open it How do I install it?

Blessings,
Stacey Robinson and GEB dog Kirk.

mailto:stacey...@bellsouth.net

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Re: Uh, guys? We've got a problem with KNFB Reader for I O S.

2015-11-05 Thread Shen

iOS 9.2 Beta, KNFB 2.6. I think that’s the latest.
Let me try playing around to see how I got my setting to stick.


> On Nov 1, 2015, at 6:22 AM, Christopher-Mark Gilland  
> wrote:
> 
> Huh!  Weird.  I'm not doubting you for even one second, but are you sure that 
> you have the most up to date version?  What version, speaking of which, are 
> you running of I O S, and finally, what device are you running the KNFB 
> Reader on, if you don't mind me asking?
> 
> Chris.
> 
> - Original Message - From: "Shen" 
> To: 
> Sent: Sunday, November 01, 2015 12:52 AM
> Subject: Re: Uh, guys? We've got a problem with KNFB Reader for I O S.
> 
> 
> Not for me, no problems here. Just go to Settings and change the rate to your 
> desire.
> Mine has been set to 40 percent and stays that way.
> Maybe the trick is to change it before start scanning.
> 
> 
>> On Oct 23, 2015, at 7:09 PM, Christopher-Mark Gilland 
>>  wrote:
>> 
>> Not so much a setting, but when you moved that slider, it held.  You never 
>> had to move it again, unless you wanted to.  Not even if you closed the app 
>> down.
>> 
>> Chris.
>> 
>> - Original Message - From: "M. Taylor" 
>> To: 
>> Sent: Thursday, October 22, 2015 10:34 PM
>> Subject: RE: Uh, guys? We've got a problem with KNFB Reader for I O S.
>> 
>> 
>> Hello,
>> 
>> I, too, am experiencing this problem.
>> 
>> The thing is, I don't see how to set a new default speech rate.  If such a 
>> mechanism exists, then we'd be in business.
>> 
>> Was it possible to set a new speech rate previously?
>> 
>> Mark
>> 
>> 
>> -Original Message-
>> From: macvisionaries@googlegroups.com 
>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Jamie Pauls
>> Sent: Thursday, October 22, 2015 4:44 PM
>> To: macvisionaries@googlegroups.com
>> Subject: Re: Uh, guys? We've got a problem with KNFB Reader for I O S.
>> 
>> It's actually 20% and it seems to reset itself each time. I'm calling this a 
>> major bug.
>> 
>> Sent from my iPhone
>> 
>>> On Oct 22, 2015, at 6:06 PM, Chris Gilland  wrote:
>>> 
>>> Guys, we have a problem.
>>> 
>>> I just opened up the KNFB Reader app on my IPhone 6S, and went to scan a 
>>> document.  The scan was fine, considering the content I was scanning, 
>>> however the female voice that reads the material was obviously on Ambian or 
>>> something, as she was so darn slow that it wasn't funny!  Put your Iphone 
>>> to about 10% speaking rate... there you pretty much have it.
>>> 
>>> How in the world do I adjust this?
>>> 
>>> Chris.
>>> 
>>> 
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Re: Help! What did I do? FN, Ctrl, Option, keys not working.

Re: frustrated about Apple accessibility

Re: 5 hidden remote touchpad tricks will make you an Apple TV expert

Re: adobe acrobat reader vs Ibooks.

Re: frustrated about Apple accessibility

Re: 5 hidden remote touchpad tricks will make you an Apple TV expert

Re: USB devices used to work but now don't

Re: USB devices used to work but now don't

Re: adobe acrobat reader vs Ibooks.

Scanning pdf document.

Re: 5 hidden remote touchpad tricks will make you an Apple TV expert

Re: adobe acrobat reader vs Ibooks.

Re: Scanning pdf document.

Re: Scanning pdf document.

Re: frustrated about Apple accessibility

Re: Scanning pdf document.

RE: frustrated about Apple accessibility

Re: Scanning pdf document.

Trouble updating my mac.

RE: Trouble updating my mac.

Re: Uh, guys? We've got a problem with KNFB Reader for I O S.

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