Hello William, You asked an inappropriate question. It was not about accessibility i.e. not about zoom or voice over etc. They perceived that you were trying to get free support. When you should have purchased Apple Care to gain an answer or at least an investigation to your issue.
HTH Gena > On 4 Nov 2015, at 22:56, William Windels <william.wind...@gmail.com> wrote: > > Hello Listers, > > Here I am not speaking of me questions about activities but about the > reaction of accessibility. > > This is the second time I receive such kind of a answer from accessibility. > short explanation: > I ask Apple accessibility why my macbook goes so slow when I have build some > activities and switch between the programs that are inserted in the > activities. > They told me that they can’t give support from this mail-adres and that I > should contact the (paid) service apple care. > > In the past, I thought they should ask more steps so that they can try to > reproduce the issue. > or in the worst case: “we wil forward this to the appropriated people”. > > I have never seen this before, and you? > > All comments are very welcome. > > Kind regards, > William Windels > > >> Begin doorgestuurd bericht: >> >> Van: Apple Accessibility <accessibil...@apple.com> >> Datum: 4 november 2015 22:48:48 CET >> Aan: william.wind...@gmail.com >> Onderwerp: Antw.: activities in voiceover and osx 10.11.1; Follow-up: >> 631145322 >> >> Hello, >> >> Thank you for writing to Apple. You have reached the Apple feedback address >> for accessibility. >> >> We are unable to provide technical support through this email address. For >> technical support, we ask that you please contact AppleCare via telephone or >> use the Contact Apple Support link to begin an online support session. >> >> http://www.apple.com/support/contact/ >> >> http://www.apple.com/support/contact/phone_contacts.html >> >> Apple Accessibility >> >> For more information on Accessibility at Apple, please visit: >> http://www.apple.com/accessibility/ >> http://www.apple.com/support/accessibility/ >> On November 03, 2015 at 23:27:32 PM GMT, william.wind...@gmail.com wrote: >>> >>> Hello, >>> >>> I have discovered that activities for particular programs are making the >>> system more slow. >>> It seems that loading the activity for the particular program, takes much >>> power of the cpu and memory of my macbook. >>> I was thinking not to load the activities when a specific program opens but >>> load it myself when I go to a select program. >>> This goes much faster. >>> >>> However, the activities isn’t loaded as expected when I select the specific >>> activitie. >>> >>> IN attachment a copy of my activities that wan’t load properly. >>> It should turn on quicknav and the letters on webpages should be active. >>> >>> Any hints? >>> >>> Kind regards, >>> William Windels > > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
