[Kernel-packages] [Bug 1701353] [NEW] package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
*** This bug is a duplicate of bug 1701085 *** https://bugs.launchpad.net/bugs/1701085 Public bug reported: "Ubuntu Software" was installing an OS update, and hung. I looked online, and most people said the solution was to reboot, which I did. When it restarted I got this error message. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-83-generic (not installed) ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67 Uname: Linux 4.4.0-81-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC3: steven 2292 F pulseaudio /dev/snd/controlC2: steven 2292 F pulseaudio /dev/snd/controlC0: steven 2292 F pulseaudio /dev/snd/controlC1: steven 2292 F pulseaudio Date: Thu Jun 29 22:36:25 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=dcb0a391-648a-42f9-a40e-561fda0712d5 InstallationDate: Installed on 2015-04-27 (794 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: ASUS All Series ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic.efi.signed root=UUID=6c85416c-17b1-4fd8-ab48-1ef26b34ed19 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A SourcePackage: linux Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0910 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Q87T dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0910:bd11/25/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnQ87T:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package xenial -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1701353 Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: New Bug description: "Ubuntu Software" was installing an OS update, and hung. I looked online, and most people said the solution was to reboot, which I did. When it restarted I got this error message. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-83-generic (not installed) ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67 Uname: Linux 4.4.0-81-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC3: steven 2292 F pulseaudio /dev/snd/controlC2: steven 2292 F pulseaudio /dev/snd/controlC0: steven 2292 F pulseaudio /dev/snd/controlC1: steven 2292 F pulseaudio Date: Thu Jun 29 22:36:25 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=dcb0a391-648a-42f9-a40e-561fda0712d5 InstallationDate: Installed on 2015-04-27 (794 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: ASUS All Series ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic.efi.signed root=UUID=6c85416c-17b1-4fd8-ab48-1ef26b34ed19 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A SourcePackage: linux Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0910 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Q87T dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsIn
[Kernel-packages] [Bug 1701085] Re: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
Bear in mind that this bug report is only of a symptom of the real bug, which is gnome-software hanging during an update (which it seems to do regularly). So doing the install and update as explained above fixes the symptom, but not the bug. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1701085 Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: Incomplete Bug description: The updated started and kept running for more than 30 minutes without any activity at all. It just halted. When I reboot the computer I got the error message. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-83-generic (not installed) ProcVersionSignature: Ubuntu 4.8.0-56.61~16.04.1-generic 4.8.17 Uname: Linux 4.8.0-56-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: bill 1601 F pulseaudio Date: Wed Jun 28 17:45:42 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=b15ac561-1f43-439b-acd7-864235fec616 InstallationDate: Installed on 2017-06-27 (1 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0cf3:e007 Atheros Communications, Inc. Bus 001 Device 003: ID 0bda:568a Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 15 7000 Gaming ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-56-generic root=UUID=56a7e809-b250-4de5-b5be-a9dd24718f75 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11 SourcePackage: linux Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/01/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 01.00.05 dmi.board.name: 0P84C9 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr01.00.05:bd03/01/2017:svnDellInc.:pnInspiron157000Gaming:pvr:rvnDellInc.:rn0P84C9:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.name: Inspiron 15 7000 Gaming dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1701085/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 945310] Re: Unable to mount audio disc
I'm getting this bug now on 16.04. It repeatedly tries to access the drive, and stacks up dozens of messages "Unable to mount Audio Disc: Drive /dev/sr0 does not contain audio The file system seems to attempt to mount it continually until I eject the disc (see image). ** Attachment added: "audio-disc-bug.png" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/945310/+attachment/4773509/+files/audio-disc-bug.png -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/945310 Title: Unable to mount audio disc Status in linux package in Ubuntu: Expired Bug description: Running kernel 2.6.32-38 in Ubuntu 10.04, I cannot reliably mount audio CDs on a USB CD/DVD drive. The hardware being used is an Asus SDRW-08D1S-U USB CD/DVD drive connected to a Lenovo Thinkpad X201. The same drive works perfectly in Ubuntu for data CDs and DVDs, and in Windows XP for everything. But with audio CDs in Ubuntu, sometimes it works, other times it doesn't. Typically it will try repeatedly to mount the disc, and fail. Various combinations of the following error dialogs pop up, one after another: --"Unable to mount Audio Disc: Drive /dev/sr0 does not contain audio files" --"Unable to mount Audio Disc: Cannot find drive /dev/sr0" Sometimes the disc will appear to mount correctly (i.e., "Audio Disc" will appear on the desktop), then vanish when I start Sound Juicer. This may display the following error popup: --"No CD-ROM drives found: Sound Juicer could not find any CD-ROM drives to read. Here is a sampling of the (very long) dmesg output: ==snip== [ 886.360490] sr 37:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 886.360495] sr 37:0:0:0: [sr0] Sense Key : Illegal Request [current] [ 886.360500] sr 37:0:0:0: [sr0] Add. Sense: Illegal mode for this track [ 886.360506] sr 37:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 00 04 00 00 02 00 00 00 [ 886.360518] end_request: I/O error, dev sr0, sector 16 [ 886.362492] sr 37:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 886.362497] sr 37:0:0:0: [sr0] Sense Key : Illegal Request [current] [ 886.362502] sr 37:0:0:0: [sr0] Add. Sense: Illegal mode for this track [ 886.362508] sr 37:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 00 20 00 00 02 00 00 00 [ 886.362520] end_request: I/O error, dev sr0, sector 128 ==snip== [ 887.427209] sr 37:0:0:0: [sr0] Device not ready [ 887.427213] sr 37:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 887.427218] sr 37:0:0:0: [sr0] Sense Key : Not Ready [current] [ 887.427224] sr 37:0:0:0: [sr0] Add. Sense: Medium not present [ 887.427230] sr 37:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 00 00 00 00 02 00 00 00 [ 887.427242] end_request: I/O error, dev sr0, sector 0 [ 887.448165] sr 37:0:0:0: [sr0] Device not ready [ 887.448169] sr 37:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 887.448174] sr 37:0:0:0: [sr0] Sense Key : Not Ready [current] [ 887.448180] sr 37:0:0:0: [sr0] Add. Sense: Medium not present [ 887.448186] sr 37:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 04 00 00 00 02 00 00 00 [ 887.448198] end_request: I/O error, dev sr0, sector 4096 ==snip== This appears to be different from (unresolved) bug #597933, as the dmesg error is different. Thanks, Jobo To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/945310/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 945310] Re: Unable to mount audio disc
I tried doing an apport-collect, but it wouldn't let me, because the bug has been closed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/945310 Title: Unable to mount audio disc Status in linux package in Ubuntu: Expired Bug description: Running kernel 2.6.32-38 in Ubuntu 10.04, I cannot reliably mount audio CDs on a USB CD/DVD drive. The hardware being used is an Asus SDRW-08D1S-U USB CD/DVD drive connected to a Lenovo Thinkpad X201. The same drive works perfectly in Ubuntu for data CDs and DVDs, and in Windows XP for everything. But with audio CDs in Ubuntu, sometimes it works, other times it doesn't. Typically it will try repeatedly to mount the disc, and fail. Various combinations of the following error dialogs pop up, one after another: --"Unable to mount Audio Disc: Drive /dev/sr0 does not contain audio files" --"Unable to mount Audio Disc: Cannot find drive /dev/sr0" Sometimes the disc will appear to mount correctly (i.e., "Audio Disc" will appear on the desktop), then vanish when I start Sound Juicer. This may display the following error popup: --"No CD-ROM drives found: Sound Juicer could not find any CD-ROM drives to read. Here is a sampling of the (very long) dmesg output: ==snip== [ 886.360490] sr 37:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 886.360495] sr 37:0:0:0: [sr0] Sense Key : Illegal Request [current] [ 886.360500] sr 37:0:0:0: [sr0] Add. Sense: Illegal mode for this track [ 886.360506] sr 37:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 00 04 00 00 02 00 00 00 [ 886.360518] end_request: I/O error, dev sr0, sector 16 [ 886.362492] sr 37:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 886.362497] sr 37:0:0:0: [sr0] Sense Key : Illegal Request [current] [ 886.362502] sr 37:0:0:0: [sr0] Add. Sense: Illegal mode for this track [ 886.362508] sr 37:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 00 20 00 00 02 00 00 00 [ 886.362520] end_request: I/O error, dev sr0, sector 128 ==snip== [ 887.427209] sr 37:0:0:0: [sr0] Device not ready [ 887.427213] sr 37:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 887.427218] sr 37:0:0:0: [sr0] Sense Key : Not Ready [current] [ 887.427224] sr 37:0:0:0: [sr0] Add. Sense: Medium not present [ 887.427230] sr 37:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 00 00 00 00 02 00 00 00 [ 887.427242] end_request: I/O error, dev sr0, sector 0 [ 887.448165] sr 37:0:0:0: [sr0] Device not ready [ 887.448169] sr 37:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 887.448174] sr 37:0:0:0: [sr0] Sense Key : Not Ready [current] [ 887.448180] sr 37:0:0:0: [sr0] Add. Sense: Medium not present [ 887.448186] sr 37:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 04 00 00 00 02 00 00 00 [ 887.448198] end_request: I/O error, dev sr0, sector 4096 ==snip== This appears to be different from (unresolved) bug #597933, as the dmesg error is different. Thanks, Jobo To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/945310/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
