Re: Ticketing systems

[Norbert Tretkowski]

* Dan Ros wrote:
> We are looking for a open source ticketing system. This is to be a
> internal ticketing system, for escalated queries only, ie; not
> general tech support queries. The helpdesk has their own proprietary
> system they use. At the moment we are modifying bugzilla to fit our
> needs, but I was wondering what other list members use.

We're using Request Tracker .

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Re: Debian on a Dell-Server???

[Norbert Tretkowski]

* Daniel Holze wrote:
> Anyone know, if i can Debian on an Dell-Server? Dell says olny
> RedHat9 :-/

Of course, it's both Linux.

Norbert


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Re: Services in a ISP

[Norbert Tretkowski]

* Ghe Rivero wrote:
> I need to provided some basic services for an ISP. I have almost
> everything resolved except a chat services. The server is running
> but i cann find any software to access it via web. Anybody knows
> something?

If your chat service is an IRC server, you can use CGI:IRC from
.

Norbert


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Re: your mail

[Norbert Tretkowski]

* Craig Schneider wrote:
[...]
> dpkg: error processing courier-authdaemon (--remove):
>  Package is in a very bad inconsistent state - you should
>  reinstall it before attempting a removal.
>
> Any ideas guys ?

"you should reinstall it before attempting a removal"

Norbert


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Re: DSPAM Setup

[Norbert Tretkowski]

* Russell Coker wrote:
> Postgrey build-depends on libberkeleydb-perl (>= 0.25-1), so if
> libberkeleydb-perl is back-ported then it should be really easy to
> back-port postgrey...

Not really... looks like it requires a python2.3 backport.

Norbert


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Re: apt upgrade

[Norbert Tretkowski]

* Ivan Adams wrote:
> My quiestion is how I can avoid that kind of problems when on some
> Debian I have that kind of apt scripts.

Disable those kind of scripts, and use apt-cron to let you inform by
mail when updates are available.

Norbert

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Re: apt-get upgrade

[Norbert Tretkowski]

* Johnno wrote:
> NB: root's PATH should usually contain /usr/local/sbin, /usr/sbin and /sbin.
[...]
> dpkg package is install, any ideas?

What's the content of your root's $PATH?

Norbert


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Re: PHP 4.1.2

[Norbert Tretkowski]

* Jason Lim wrote:
> I was wondering... are you guys concerned about the latest PHP
> vulnerabilities, which affect the Debian stable 4.1.2?

It seems that woodys php4 package isn't affected.

http://lists.debian.org/debian-security/2004/12/msg00090.html

Norbert


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Re: Ticketing systems

[Norbert Tretkowski]

* Dan Ros wrote:
> We are looking for a open source ticketing system. This is to be a
> internal ticketing system, for escalated queries only, ie; not
> general tech support queries. The helpdesk has their own proprietary
> system they use. At the moment we are modifying bugzilla to fit our
> needs, but I was wondering what other list members use.

We're using Request Tracker .

-- 
 - nobse

Re: Debian on a Dell-Server???

[Norbert Tretkowski]

* Daniel Holze wrote:
> Anyone know, if i can Debian on an Dell-Server? Dell says olny
> RedHat9 :-/

Of course, it's both Linux.

Norbert

Re: Services in a ISP

[Norbert Tretkowski]

* Ghe Rivero wrote:
> I need to provided some basic services for an ISP. I have almost
> everything resolved except a chat services. The server is running
> but i cann find any software to access it via web. Anybody knows
> something?

If your chat service is an IRC server, you can use CGI:IRC from
.

Norbert

Re: your mail

[Norbert Tretkowski]

* Craig Schneider wrote:
[...]
> dpkg: error processing courier-authdaemon (--remove):
>  Package is in a very bad inconsistent state - you should
>  reinstall it before attempting a removal.
>
> Any ideas guys ?

"you should reinstall it before attempting a removal"

Norbert

Re: Kernel 2.4

[Norbert Tretkowski]

* Marek L. Kozak <[EMAIL PROTECTED]> wrote:
> Somebody tried to move to 2.4 ?

Yes.

> AFAIK modutils 2.4 is needed what else ?

Read the Changelog.


Norbert

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