* Dan Ros wrote:
> We are looking for a open source ticketing system. This is to be a
> internal ticketing system, for escalated queries only, ie; not
> general tech support queries. The helpdesk has their own proprietary
> system they use. At the moment we are modifying bugzilla to fit our
> needs, but I was wondering what other list members use.

We're using Request Tracker <http://www.bestpractical.com/rt/>.

-- 
 - nobse


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