Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on ConversionTrackerService.get

2022-01-14 Thread 'Tom Meijer' via Google Ads API and AdWords API Forum
Yes, I send you the logs.

Thanks

On Thursday, January 13, 2022 at 9:16:12 PM UTC+1 adsapi wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Could you please provide us with the  request 
> 
>  
> and response 
> 
>  
> logs via the Reply privately to the author option, so that we can further 
> investigate the issue?
>
> Thanks,
> [image: Google Logo] 
> Nirmita Patel 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2Ujf1b:ref
>

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Re: AuthenticationError.NOT_ADS_USER

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi there,

Thanks for posting your comment on this thread. However, for our team to check 
closely, could you please provide us with complete request and response logs 
with request ID and request header generated via the Reply privately to author 
option, so our team can check better? You may also send details directly to our 
googleadsapi-supp...@google.com alias.

In addition, I had to delete your comment as the email address was posted 
publicly.

Regards,

Yasar
Google Ads API Team
ref:_00D1U1174p._5004Q2UjPyH:ref

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segments is missing when query from shopping_performance_view

2022-01-14 Thread 'Jia, Hongchao' via Google Ads API and AdWords API Forum
Hi, at first, I used this query,

SELECT segments.product_item_id, campaign.name FROM shopping_performance_view 
WHERE campaign.name = \'auto SSC for all\' AND segments.date DURING LAST_7_DAYS 
limit 2

And the result is,

Response

Headers: 
Metadata(content-disposition=attachment,content-type=application/grpc,date=Fri, 
14 Jan 2022 08:34:28 GMT,alt-svc=h3=":443"; ma=2592000,h3-29=":443"; 
ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; 
ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43")
Body: results {
  campaign {
resource_name: "customers/5949374850/campaigns/15637152193"
name: "auto SSC for all"
  }
  shopping_performance_view {
resource_name: "customers/5949374850/shoppingPerformanceView"
  }
}
results {
  campaign {
resource_name: "customers/5949374850/campaigns/15637152193"
name: "auto SSC for all"
  }
  segments {
product_item_id: "0158c4e0-f69b-11ea-84e4-0242ac110005"
  }
  shopping_performance_view {
resource_name: "customers/5949374850/shoppingPerformanceView"
  }
}
field_mask {
  paths: "segments.product_item_id"
  paths: "campaign.name"
}
request_id: "PWHwmCtouQCfF4LQyE_3EQ"

Failure message: null
Status: Status{code=OK, description=null, cause=null}.

In the first result, “segments”is missing.

However, after I changed “product_item_id” to “product_title”in query, then I 
got the right result.
Response

Headers: 
Metadata(content-disposition=attachment,content-type=application/grpc,date=Fri, 
14 Jan 2022 08:33:41 GMT,alt-svc=h3=":443"; ma=2592000,h3-29=":443"; 
ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; 
ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43")
Body: results {
  campaign {
resource_name: "customers/5949374850/campaigns/15637152193"
name: "auto SSC for all"
  }
  segments {
product_title: 
"[\344\270\213\345\226\256\350\263\272200]\344\271\235\346\234\210\347\266\240\350\214\266\351\230\262\350\255\267\346\267\250\346\211\213\346\266\262(4000ml
 / 4\346\241\266 / \347\256\261)"
  }
  shopping_performance_view {
resource_name: "customers/5949374850/shoppingPerformanceView"
  }
}
results {
  campaign {
resource_name: "customers/5949374850/campaigns/15637152193"
name: "auto SSC for all"
  }
  segments {
product_title: 
"[\344\270\213\345\226\256\350\263\272200]\345\210\251\350\255\267\346\250\202 
\346\210\220\350\244\262\350\244\262\345\236\2134\346\254\241\345\260\277\351\207\217(m/l/ll)"
  }
  shopping_performance_view {
resource_name: "customers/5949374850/shoppingPerformanceView"
  }
}
field_mask {
  paths: "segments.product_title"
  paths: "campaign.name"
}
request_id: "QhXorKrSy1ZYXkFKYcZLFQ"

Failure message: null
Status: Status{code=OK, description=null, cause=null}.

So is there something wrong?

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RE: Email required when making createCustomerClient request

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Johnathon,

Thank you for reaching out to us.

For our team to check closely, could you please provide us with complete 
request and response logs with request ID and request header generated on your 
end via Reply privately to author option. If this option is not available, then 
send it instead on this email address googleadsapi-supp...@google.com.

Regards,

Princess Pamela Pineda
Google Ads API Team
ref:_00D1U1174p._5004Q2UjrLh:ref

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Re: Radwords

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Are you getting error when translating your AWQL queries into the new GAQL or 
in your Radwords library? If having with AWQL, you may provide us the AWQL 
query via the Reply privately to author option, so our team can check better.

Regards,

Yasar
Google Ads API Team
ref:_00D1U1174p._5004Q2Uhrxz:ref

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Old Google api version support

2022-01-14 Thread Evgeniy Lepikov
Hi there!
I use GOOGLE_API_VERSION = 'v8' in my project, is there any time limit when 
support for this version will be terminated? Do I have to upgrade to a new 
version anyway?

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Re: Update a campaign's daily budget

2022-01-14 Thread Michael Chiche
Thanks I got it!

This automatically creates a budget when going through the FRONT! 
So I just have to modify the budget that was created. 
I did not know ;)
Le mercredi 12 janvier 2022 à 23:45:26 UTC+1, adsapi a écrit :

> Hello Michael,
>
> Thanks for reaching out to the Google Ads API support. The Ads API 
> documentation does not have an example that provides budget reset logic. 
> Please refer to the existing-campaign 
> 
>  
> documentation on how to update your daily campaign budget with this 
> CampaignOperation.update 
> 
>  
> operation.
> Please let us know if you have any follow-up questions.
>
> Best regards, 
> [image: Google Logo] 
> Jakeia Sabrina 
> Google Ads API Team  
>
>
> ref:_00D1U1174p._5004Q2UjCep:ref
>

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Identify login customer id after outh2 flow using getCustomer

2022-01-14 Thread Rten Marketo
Hi Team,

We use customerService.getCustomers

call to get login CustomerId from logged-in user's OAuth2 credential .

As per this blog
 multiple
google ads-account can be associated with a single google account(i.e
under a single gmail address). Hence getCustomers api's  response will
consist of a list of customers details.(same is mentioned on
access-multiple-adwords-accounts blog
)

We would think of below possibility of multiple google ads-accounts
use case within a single google account.
1. One manager and multiple ads accounts
2. Multiple ads accounts
3. Multiple manager and multiple ads accounts

Do the above use cases are real or hypothetical? If yes, How to
identify parent account's customer Id from getCustomers response using
the logged-in user's oAuth2 credential? Is there any other API which
can help us to achieve this?

Tried understanding the above cases by creating accounts within my
test manager(*R10*) account(i.e by using "*create new accoun*t" or
"*create new manager accoun*t" under the *sub account setting *of
Manager account). (Referred creating new ad accounts page
).

Below are the accounts we created .
i.e Normal Adaccount -> r21 test account. Manager account ->
r10-child-manager  [image: Screenshot 2022-01-14 at 2.34.38 PM.png]


But still I could see only one customer details under getCutomers api
call from the OAuth2 credential of  my test manager account. Why is
there only one customer details under the getCustomer API call of my
Test account? Is something I missed while creating a new ads account
with the logged-in credential of my test Manager account?


Thanks in advance.

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Re: Get account information

2022-01-14 Thread 'Hao Long' via Google Ads API and AdWords API Forum
Here i need summary my encounter issues when i migrate my program from 
Google Adwords API to Google Ads API:

1. for ad group performance report migrate from 
adwords(ADGROUP_PERFORMANCE_REPORT) to ads(ad_group)
 a. for Device we could found the mapping between two API(Device - 
segments.device) and we found each API have below possible values:
 Adwords: Computers, Mobile devices with full browsers, Other, 
Tablets with full browsers, Devices streaming video content to TV screens
 Ads:  DESKTOP, MOBILE, OTHER, TABLET, CONNECTED_TV, UNKNOW, 
UNSPECIFIED
 we know except new added UNKNOW, UNSPECIFIED value the rest 
five device have one-one mapping between adwords and ads API, could you 
please help guide the two new added device value?
b. during the download the ad grp performance data we could 
download more data from ads api than adwords api, we know there have some 
unsupported data(campaign type) on adwords available on ads, could you 
please provide the list which support in ads api but not support on adwrods 
api?


2. for account service on adwords API we use customer.getAccountLabels to 
get the account information, it could use this field to identify the 
account dimension info such as channel. and below list some sample returned 
values for this field:
 Text,New Account Structure,Phrase,Real Estate
DSA,Text,New Account Structure Text,Broad,New Account Structure,H&G 
Text,New Account Structure,Fashion,Exact 
Text,New Account Structure,Exact,Null Text,Broad,New Account Structure,Null 
Text,New Account Structure,Phrase,Null 
Text,New Account Structure,Exact,Null 
Text,New Account Structure,Vehicles,Phrase
 
we tried customer_client.applied_labels and  customer_label 
 both, 
but they all returned null. could you please help investigate?
On Friday, January 14, 2022 at 11:27:44 AM UTC+8 Hao Long wrote:

> Thanks Peter,
>
> you mean i need query the lables from another resource? 
>
> how about  customer_client.applied_labels in 
> https://developers.google.com/google-ads/api/fields/v9/customer_client
>
> On Friday, January 14, 2022 at 10:52:11 AM UTC+8 adsapi wrote:
>
>> Hi Hao,
>>
>> Thank you for your follow up.
>>
>> By *managedCustomer.accountLabels*, are you referring to labels 
>> associated to an account/customer? If yes, then you can try the 
>> customer_label 
>>  
>> report. Let me know if this is what you're looking for.
>>
>> Otherwise, could you share further details on the above labels field so 
>> our team can verify and provide appropriate recommendations?
>>
>> Best regards,
>>
>> [image: Google Logo] 
>> Peter Laurence Napa Oliquino 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2UikHa:ref
>>
>

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Questions About Implementing Google Ads API

2022-01-14 Thread Hustle OU
We would like to implement Google Ads API.

I have read the documentation and the main instructions are 
these: 
https://developers.google.com/google-ads/api/docs/conversions/upload-clicks

I have some questions about implementation:

1) The PHP Google Ads Client Library is needed for the Google Ads API to 
work, 
right? https://developers.google.com/google-ads/api/docs/client-libs/php
2) We need to use OAuth2 for autentication before making API requests, 
right?
3) Is the variable "$customerId" the same as the Ads Manager ID (MCC) or 
the Account ID?
4) If we work with Manager Accounts (we create the Conversions in the MCC 
and then share them with the Ad Accounts), should we take something in 
particular into consideration?

Thanks!


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Re: LSA Reporting

2022-01-14 Thread Tiana S.
Hi Matt,

Thanks for your reply! Sorry, I guess I confused two things then. 
So: Local ads are supported, Local service ads aren't.

We don't have local service ads enabled ourselves, but I did find a URL 
where local service ads should be available in the 
UI: https://ads.google.com/localservices/
Would that be enough for a feature request?

Thank you,

Tiana

On Tuesday, 11 January 2022 at 21:25:51 UTC+1 adsapi wrote:

> Hi Tiana,
>
> Peter replied to you privately, though it seems you may not have received 
> his message. Please see his message below: 
>
>
>
>
>
> *Thank you so much for sharing this screenshot. Upon checking, you should 
> be able to create local ads 
> 
>  (and 
> not local service ads) for your local campaigns. In addition, local ads 
> records should then be available via the ad_group_ad 
> , and 
> if you specifically filter using ad_group_ad.ad.type 
> 
>  = 
> LOCAL_AD. I hope this helps.*
>  
> Regards,
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
>
> ref:_00D1U1174p._5004Q2QHDpG:ref
>

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Re: Cross Account Offline Conversion Tracking: This customer does not have an import conversion action that matches the conversion action provided

2022-01-14 Thread 'ogakin' via Google Ads API and AdWords API Forum
Hi Jim,

It' was an Import conversion. Now, I'm able to send conversions. I think 
the reason was that I was trying to upload clicks that are occurred before 
I enable the cross-account conversion.

Thank you.

On Tuesday, January 4, 2022 at 4:18:05 PM UTC+3 Jim Vaillancourt wrote:

> What type of conversion did you create in the manager account? Was it a 
> Website or Import conversion? We frequently see this issue when people 
> build Website instead of import conversions.
>
> On Monday, January 3, 2022 at 12:28:56 AM UTC-6 adsapi wrote:
>
>> Hi,
>>
>> Thank you for reaching out to our API support team.
>>
>> So our team can take a closer look at the issue, could you share the 
>> complete request 
>> 
>>  
>> and response 
>> 
>>  
>> logs, with the request-id 
>> ,
>>  
>> generated when the said error occurred? If you haven't yet, logging can be 
>> enabled by navigating to the *Client libraries > Your client library 
>> (ex. Java) > Logging* documentation, which you can access from this link 
>> .
>>
>> You may then send the requested information via the *Reply privately to 
>> author* option. If this option is not available, you may send the 
>> details directly to our googleadsa...@google.com alias instead.
>>
>> Best regards,
>>
>> [image: Google Logo] 
>> Peter Laurence Napa Oliquino 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2TmgEY:ref
>>
>

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Expanded Dynamic Search Ads not returning through Google Ads API ad_group_ad query

2022-01-14 Thread Bob Drzewucki
When I review my Customer's ad performance through the Ads Manager 
Dashboard I see an expanded dynamic search ad with stats. When I query the 
ad_group_ad resources through Google Ads API v9 I do not receive any 
results back for my the expanded dynamic search ads.  

I successfully get responsive search ads and expanded text ads back for my 
customer when not including ad_group_ad.ad.type in my wheres clause; 
although no expanded search ads.

When I include  ad_group_ad.ad.type = 'EXPANDED_DYNAMIC_SEARCH_AD' in the 
wheres clause no results are returned, although they are visible through 
the Google Ads Manager Dashboard.

What may be causing the expanded search ads from not returning from the 
ad_group_ad resource?  Is there a bug?

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AdWords GetCampaigns call getting timed out

2022-01-14 Thread Deepak Rane
Issue Description:
API call gets timed out after 130 seconds.
API calls are like fetch all campaigns, fetch campaign criteria's etc. 
we are already using paginations and filters etc to decrease the response 
payload but sometimes it can take 4-5 mins. 
Currently if number of campaigns are less then we get the response within 
short time, but if number of campaigns are more then the request is getting 
timed out after 130 seconds.
Strange thing is, this happens only when we try to call API from machine 
with IP ( 34.231.12.225 ) and not from other machines.

Possible Cause: IP 34.231.12.225 might have been blocked or marked 
differently by google.

Please unblock this IP or let us know any action required.

Thank you

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Will feed_item resource be deprecated?

2022-01-14 Thread Marvin Laskov
I am unsure about the longevity of my currently migrated script to retrieve 
extension performance via the feed_item resource (from the previous 
'PLACEHOLDER_FEED_ITEM_REPORT' 
in adwords). I understand that we are shifting form feed based to asset 
based for extensions. From what I am reading in the documentations, feed 
based items will be auto-migrated to assets, not really understanding how 
that works or affects the future of retrieving metrics from the feed_item 
resource.

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How to map Adwords ConversionTracker fields to Google API ConversionActions

2022-01-14 Thread Rachel Suddeth
I currently have code that uses ConversionTrackerService to retrieve (all 
the?) fields, and it's not clear to me how I can get the same information 
from the new ConversionActionService. I understand the new way is to query 
the GoogleAdsService, but mapping from old fields to new query fields is 
unclear in many cases. Current code from Adwords (python SDK) uses a 
selector with fields of 
---
'Id',
'OriginalConversionTypeId',
'Name',
'Status',
'Category',
'GoogleEventSnippet',
'GoogleGlobalSiteTag',
'DataDrivenModelStatus',
'ConversionTypeOwnerCustomerId',
'ViewthroughLookbackWindow',
'CtcLookbackWindow',
'CountingType',
'DefaultRevenueValue',
'DefaultRevenueCurrencyCode',
'AlwaysUseDefaultRevenueValue',
'ExcludeFromBidding',
'AttributionModelType',
'MostRecentConversionDate',
'LastReceivedRequestTime'
---
Is there anywhere I can find mapping from these fields to new Google Ads 
object, or know for sure if there's no equivalent?

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Returned ENUM values with PHP api

2022-01-14 Thread John
Could someone please advise on how I can retrieve the text value of 
returned ENUM data types rather than their integer value?

For Advertising Channel Type 
( 
$stream->iterateAllElements()->current()->getCampaign()->getAdvertisingChannelType()
 
) the adwords api returned values such as 
Unknown
Search
Display
Shopping
Video
Multi Channel
Express

but only integer values are being returned in the google ads api which 
isn't useful.

Is there a function in the PHP api where i can lookup the integer to return 
the text value?

Thanks,

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Re: How to map Adwords ConversionTracker fields to Google API ConversionActions

2022-01-14 Thread Rachel Suddeth
The one that concerns me most is "OriginalConversionTypeId". I think we 
were actually using that, but I couldn't see an equivalent?

Otherwise, my best guess is
---
conversion_action.id,
conversion_action.type,
conversion_action.name,
conversion_action.status,
conversion_action.category,
conversion_action.tag_snippets,
customer.remarketing_setting.google_global_site_tag,
conversion_action.attribution_model_settings.data_driven_model_status,
conversion_action.owner_customer,
conversion_action.view_through_lookback_window_days,
conversion_action.click_through_lookback_window_days,
conversion_action.counting_type,
conversion_action.value_settings.default_value,
conversion_action.value_settings.default_currency_code,
conversion_action.value_settings.always_use_default_value,
conversion_action.primary_for_goal,
conversion_action.attribution_model_settings.attribution_model,
metrics.conversion_last_conversion_date,
metrics.conversion_last_received_request_date_time
---


On Friday, January 14, 2022 at 8:36:41 AM UTC-6 Rachel Suddeth wrote:

> I currently have code that uses ConversionTrackerService to retrieve (all 
> the?) fields, and it's not clear to me how I can get the same information 
> from the new ConversionActionService. I understand the new way is to query 
> the GoogleAdsService, but mapping from old fields to new query fields is 
> unclear in many cases. Current code from Adwords (python SDK) uses a 
> selector with fields of 
> ---
> 'Id',
> 'OriginalConversionTypeId',
> 'Name',
> 'Status',
> 'Category',
> 'GoogleEventSnippet',
> 'GoogleGlobalSiteTag',
> 'DataDrivenModelStatus',
> 'ConversionTypeOwnerCustomerId',
> 'ViewthroughLookbackWindow',
> 'CtcLookbackWindow',
> 'CountingType',
> 'DefaultRevenueValue',
> 'DefaultRevenueCurrencyCode',
> 'AlwaysUseDefaultRevenueValue',
> 'ExcludeFromBidding',
> 'AttributionModelType',
> 'MostRecentConversionDate',
> 'LastReceivedRequestTime'
> ---
> Is there anywhere I can find mapping from these fields to new Google Ads 
> object, or know for sure if there's no equivalent?
>
>

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Google Ads PHP SDK - How do I set a campaign to target 'Presence' on the Location targeting options

2022-01-14 Thread Patrick Pelanne
I've been working with the SDK for awhile now and have always been able to 
find examples for the things I've needed to do until today. I have a 
campaign created, and have the campaign resource name at this point in my 
code. I need help getting the syntax correct for sending a campaign 
criterion operation that will set positive geo location targeting to 
'Presence'

Can anybody help me out with a small example snippet for doing this? I have 
the campaign resource name at this point in my code which I think is all I 
need.



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How to get city name from geo_target_city

2022-01-14 Thread 'Madeleine ANTHONISEN' via Google Ads API and AdWords API Forum
Hello,
I am querying from geographic_view. The command 

select geo_target_city from geographic_view

returns 

geoTargetConstants/

How do I translate this into a city name?
Thanks !!

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Integration as a SaaS vendor

2022-01-14 Thread Landon Bennett
We're looking to build an integration with Display & Video 360 but we don't 
have an account. We're a SaaS platform supporting customers that use 
Display & Video 360. What's the best way to get started on an integration? 
It seems like all the documentation assumes you're a customer of DV360 so 
it's a bit hard to figure out how to get started. Any help would be greatly 
appreciated. 

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Re: Get account information

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Hao,

I work with Peter and will assist you. Here's a list of improved features in 
Ads, the list of campaigns that are supported by Ads and unsupported by AdWords 
is in this list.

Here's our guide to labels in Ads API and here's a link to how to get the 
resource name of manager labels that are applied to accounts under them using 
the Get Account Hierarchy sample. The customer_client report will give you all 
the resource names of all labels applied by the calling account to all it's 
client accounts. You can get the label contents by pulling a label report on 
that manager account.

Regarding UNKNOWN, UNSPECIFIED in device type usage, let me bring this up with 
my team. We will get back to you as soon as possible.

Regards,

Aryeh Baker
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Re: Get account information

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Hao,

UNKNOWN  is for devices unspecified in this version of Ads API, it's there to 
allow for compatibility with v9 if new devices are added in v10 or higher. We 
will get back to you as soon as possible on UNKNOWN.

Regards,

Aryeh Baker
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Re: Geoe Target Performance with matrics in campaign level

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello Traktor,

Thanks for getting back to us. With respect to your query, if your target on 
location campaign is a province or district then you may aggregate it at the 
location_view, it summarizes the performance of campaigns by Location criteria.
Hope this helps. Let us know if you have any further questions.

Best regards,

Jakeia Sabrina
Google Ads API Team
ref:_00D1U1174p._5004Q2UjXuw:ref

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RE: Old Google api version support

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Evgeniy,

Thank you for reaching out to the Google Ads API support team.

Yes, you need to upgrade to the newest version and retry the API request again. 
Google Ads API V8 is already deprecated and will sunset in April/May 2022. See 
schedules here.

Let me know how it goes after.

Thanks,

Nirmita Patel
Google Ads API Team
ref:_00D1U1174p._5004Q2Uk1j9:ref

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Interpreting KeywordPlanService.GenerateHistoricalMetrics response

2022-01-14 Thread Dominic
Hey everyone,

with the help of the aforementioned '*KeywordPlanService*' we are able to 
generate '*KeywordPlanHistoricalMetrics*'.
This object contains values for '*low_top_of_page_bid_micros*' and '
*high_top_of_page_bid_micros*'.

Do these values reflect the percentile of the actual bids or is our own 
'*Quality 
Score*' for that keyword also part of the value?

Thanks!

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RE: segments is missing when query from shopping_performance_view

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Jia,

Thank you for your logs, I reproduced your issue. This is working as intended 
for the API, because I saw the same in a report in the UI's predefined reports 
for shopping by item Id there was returned a row that didn't have an item Id. 
Since the API can only be a conduit for the UI you may reach out to product 
support.

Regards,

Aryeh Baker
Google Ads API Team
ref:_00D1U1174p._5004Q2Uk0SW:ref

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RE: segments is missing when query from shopping_performance_view

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Jia,

I had to remove your post because it contains logs. Here's a redacted version:

Hi, at first, I used this query,

SELECT segments.product_item_id, campaign.name FROM shopping_performance_view 
WHERE campaign.name = \'auto SSC for all\' AND segments.date DURING LAST_7_DAYS 
limit 2

And the result is,

results {
campaign {
resource_name: "rn"
name: "auto SSC for all"
}
shopping_performance_view {
resource_name: "rn"
}
}
results {
campaign {
resource_name: "rn"
name: "auto SSC for all"
}
segments {
product_item_id: "id"
}
shopping_performance_view {
resource_name: "rn"
}
}
field_mask {
paths: "segments.product_item_id"
paths: "campaign.name"
}
request_id: "PWHwmCtouQCfF4LQyE_3EQ"

Failure message: null
Status: Status{code=OK, description=null, cause=null}.

In the first result, “segments”is missing.

However, after I changed “product_item_id” to “product_title”in query, then I 
got the right result.
Response

Body: results {
campaign {
resource_name: "rn"
name: "auto SSC for all"
}
segments {
product_title: 
"[\344\270\213\345\226\256\350\263\272200]\344\271\235\346\234\210\347\266\240\350\214\266\351\230\262\350\255\267\346\267\250\346\211\213\346\266\262(4000ml
 / 4\346\241\266 / \347\256\261)"
}
shopping_performance_view {
resource_name: "rn"
}
}
results {
campaign {
resource_name: "rn"
name: "auto SSC for all"
}
segments {
product_title: 
"[\344\270\213\345\226\256\350\263\272200]\345\210\251\350\255\267\346\250\202 
\346\210\220\350\244\262\350\244\262\345\236\2134\346\254\241\345\260\277\351\207\217(m/l/ll)"
}
shopping_performance_view {
resource_name: "rn"
}
}
field_mask {
paths: "segments.product_title"
paths: "campaign.name"
}
request_id: "QhXorKrSy1ZYXkFKYcZLFQ"

Failure message: null
Status: Status{code=OK, description=null, cause=null}.

So is there something wrong?


Regards,

Aryeh Baker
Google Ads API Team
ref:_00D1U1174p._5004Q2Uk0SW:ref

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Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on ConversionTrackerService.get

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Tom,

We still have not received the logs. Did you select reply privately to author? 
If you are having trouble, you can email us at googleadsapi-supp...@google.com. 
If you choose this second option, please include a link to this thread in your 
email, along with the logs.

Thanks,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2Ujf1b:ref

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Re: Zero list members after submitting 10,00 gmails using OfflineUserDataJobType.CUSTOMER_MATCH_WITH_ATTRIBUTES

2022-01-14 Thread Kurt Bo
I've officially been dumped by the Google Ads Product Team:
===

Hi Kurt,

Hope you are doing well!

Thank you for patiently waiting while I checked this internally. On 
checking with my concerned team, we have determined that since the customer 
match list is uploaded by API,  it is beyond the scope of Google Ads 
Display and Remarketing team. It would be best if you can contact Google Ad 
API team through the Google Ads and AdWords API forum 

 or 
their email alias *googleadsapi-supp...@google.com 
*. 

As per our expertise, we would only be able to help if the customer match 
list is being uploaded via Google Ads Interface. I wish I could have helped 
you, however, it is not our area of support where we could help regarding 
uploads done via API. 

I hope this information is helpful. Let me know if you have any further 
questions regarding Display campaigns and we will be glad to assist you 
further. 

Regards,
Akshay 

*NB: If you need to reference this support ticket in the future, the ID 
number is **2-380231...*


API Team, please help!

On Friday, January 14, 2022 at 12:14:19 PM UTC-6 Kurt Bo wrote:

> As a follow up for anybody coming across this post in the future, I still 
> do *NOT *have resolution to this issue.
>
> I added logging and submit logs privately to adwords support. If you need 
> to see how to do that in java, go here:  
> https://developers.google.com/google-ads/api/docs/client-libs/java/logging  
>   At very  least it can help you verify your code IS sending the data you 
> expect it to to Google.
>
> After reviewing my logs of two runs (one submitting LTV and last purchase 
> date which resulted in zero matches and zero list size, and another not 
> sending ANY attributes and different list type resulting in 6200 matches), 
> the veridct from adwords support was:
>
> *Upon checking the attached logs, there appears to be no errors 
> encountered in both uploads. That said, the issue may not be API related.*
>
> I was told to contact::   
> https://support.google.com/google-ads/gethelpthat the Google Ads 
> Product Support team should be able to provide further guidance on how 
> adding attributes affects the match rates of uploaded audiences
>
> I have reached out to the Ads Product support team and so far that have 
> not been able to help. They keep trying to say they can't help if you're 
> using the API. And that I should reach out to the API team. But the API 
> team tells me to contact Ads Product support. Attached is a screenshot of 
> some of the less than helpful correspondence.
>
> The API support team also mentioned:
>
> *You may see how the user_identifiers collection under the create element 
> only hashed email along with users' spent data. As a result, Google Ads 
> will use both the hashed email and the spent information in the matching 
> process.*
>
> However, I'm not quite sure how that affects USER LIST *POPULATION*. I'm 
> waiting for some more clarifications around that.
>
> I've been assuming that by uploading my data to Google containing LTV and 
> last purchase date, that Google would use this information to prioritize 
> which Customers are the best to target. If I upload 10,000 customers, I 
> would expect the list to contain all 10,000 customers regardless of whether 
> I specified LTV or not  (assuming all 10,000 matched actual active Google 
> accounts). If I wanted to just target customers that purchased >= $5,000 in 
> the last 180 days, I could simply ONLY upload those users to my UserList 
> and have multiple user lists for different segments. So I really don't know 
> why attributes would affect the population/list size. If anybody has 
> insight into this, please, I'd love to hear it, I'm all ears.
>
>
> Overall, it seems like nobody at Google seems to know the real details 
> about UserList Attributes, WTF  This is silly, somebody please figure 
> out what's going on and advise.
> On Thursday, December 23, 2021 at 11:58:49 PM UTC-6 adsapi wrote:
>
>> Hi Kurt,
>>
>> Thank you for posting your concern.
>>
>> So that I can investigate the issue, could you provide the complete 
>> request 
>> 
>>  and response 
>> 
>>  logs 
>> with request ID 
>> 
>>  and request header 
>> 
>>  generated 
>> on your end for the successful and unsuccessful API transactions for 
>> uploading members?
>>
>> You can provide it via *Reply privately to author* option. If this 
>> option is not available, then send it instead on this email address 
>> googleadsa...@google.c

RE: Identify login customer id after outh2 flow using getCustomer

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello,

Thanks for reaching out. The login customer ID concept is unique to the Google 
Ads API, though the documentation and service you mention are from the AdWords 
API.

It sounds like you are trying to get the customer ID of a manager above the 
manager that you are authenticating as. This is not currently possible in the 
Ads API, though it is possible in the UI, by navigating to Tools & Settings => 
Access & Security => Managers tab. It is possible to get the account hierarchy 
under each accessible account (based on OAuth credentials).

Please let us know if you want us to submit a feature request on your behalf 
for the retrieval of manager CIDs for a given account. If there is anything we 
should add, please let us know.

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2Uk24C:ref

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RE: Integration as a SaaS vendor

2022-01-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello Landon,

Thanks for reaching out to the Google Ads API support. Please note our API team 
only addresses API related issues and concerns. As your query is related to 
Display & Video 360, I would suggest you reaching out to them directly here for 
further assistance.

Best regards,

Jakeia Sabrina
Google Ads API Team
ref:_00D1U1174p._5004Q2Ujq4L:ref

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Also find us on our blog:
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