Re: UserListError.CAN_NOT_MUTATE_SENSITIVE_USERLIST due to Customer Match policy?

2018-10-29 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hello,

I'm not 100% sure if that is related to this issue or not.
Could you please open a new thread with your details so our team can help 
separately?
Thanks.

Best,
Thanet

On Saturday, October 27, 2018 at 8:17:46 AM UTC+9, a...@audigent.com wrote:
>
> We're having the same issue. Many of our audiences are showing up as 
> "Closed" in AdX.  We're curious if something has changed, and we can't 
> mutate them to status 'OPEN' because we're receiving this error when we try 
> to update.
>
> On Friday, October 26, 2018 at 2:54:39 AM UTC-4, Thanet Knack 
> Praneenararat (AdWords API Team) wrote:
>>
>> Hello Alex,
>>
>> Thanks for reporting this.
>> I'm passing this information to engineering and we'll update this thread 
>> as soon as possible.
>>
>> Best,
>> Thanet, AdWords API Team
>>
>> On Friday, October 26, 2018 at 2:45:24 AM UTC+9, al...@zaius.com wrote:
>>>
>>> For reference, here's the SOAP request/response I sent to Peter:
>>>
>>> Request:
>>>
>>>  http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ns0="
>>> https://adwords.google.com/api/adwords/cm/v201806"; xmlns:wsdl="
>>> https://adwords.google.com/api/adwords/rm/v201806"; xmlns:xsd="
>>> http://www.w3.org/2001/XMLSchema"; xmlns:xsi="
>>> http://www.w3.org/2001/XMLSchema-instance";>  <
>>> wsdl:RequestHeader xmlns="
>>> https://adwords.google.com/api/adwords/cm/v201806";> rails 
>>> (AwApi-Ruby/1.3.0, Common-Ruby/1.0.2, GoogleAdsSavon/1.0.3, ruby/2.2.10, 
>>> HTTPI/2.4.1, httpclient) REDACTED>> developerToken> ** >> wsdl:RequestHeader>   https://adwords.google.com/api/adwords/rm/v201806";>  <
>>> ns0:operator>ADD  **>> userListId>  ** >> membersList> >> env:Envelope>
>>>
>>>
>>> Response:
>>>
>>>  http://schemas.xmlsoap.org/soap/envelope/";>  <
>>> ns2:ResponseHeader xmlns:ns2="
>>> https://adwords.google.com/api/adwords/rm/v201806"; xmlns="
>>> https://adwords.google.com/api/adwords/cm/v201806";> 
>>> 0005791104dbdce00a8112908a08ecd0 
>>> AdwordsUserListService mutateMembers>> methodName> 1 262 
>>> >> >soap:Client 
>>> >[UserListError.CAN_NOT_MUTATE_SENSITIVE_USERLIST 
>>> @ operations[0].operand]  >> xmlns:ns2="https://adwords.google.com/api/adwords/rm/v201806"; xmlns="
>>> https://adwords.google.com/api/adwords/cm/v201806";> 
>>> [UserListError.CAN_NOT_MUTATE_SENSITIVE_USERLIST 
>>> @ operations[0].operand] 
>>> ApiException http://www.w3.org/2001/XMLSchema-instance"; xsi:type="ns2:UserListError"> 
>>> operations[0].operand  
>>> operations 0  <
>>> fieldPathElements> operand  >> /> UserListError.CAN_NOT_MUTATE_SENSITIVE_USERLIST>> errorString> UserListError 
>>> CAN_NOT_MUTATE_SENSITIVE_USERLIST  >> ns2:ApiExceptionFault>>> soap:Envelope>
>>>
>>

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Re: Errors when processing shared sets

2018-10-29 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Andrii,

Could you provide to me the complete SOAP request and response logs? It 
appears that the one you attached is lacking some of the details such as 
the clientCustomerId and the Operator you used in the request. 
Additionally, could you provide to me the list of all the client accounts 
which encountered the said issue? You may also note that as mentioned here 
,
 
SharedSets for negative placements are not supported at the MCC or manager 
level. So in your hierarchy, it may be possible that some of the accounts 
under your MCC are also MCCs or sub MCCs and that may have caused the error.

However, so I can further look into this, kindly send the requested 
information. You may reply to me via the *Reply privately to author* option.

Thanks and regards,
Peter
AdWords API Team

On Saturday, October 27, 2018 at 7:14:38 AM UTC+8, Andrii Dobrovolskyi 
wrote:
>
> Hello,
>
>  
>
> I'm trying to create Shared Set with negative placements for about 400 
> accounts under the same MCC account.
>
> API v201809 is used.
>
>  
>
> This operation is successful for most accounts.
>
>  
>
> For 29 accounts I get the following error on creating a Shared Set:
>
> "OperationAccessDenied.ACTION_NOT_PERMITTED @ class 
> com.google.ads.api.serviceimpls.campaignmgmt.sharedset.MutateAction":
>
> 
> http://schemas.xmlsoap.org/soap/envelope/";>
>
>xmlns="https://adwords.google.com/api/adwords/cm/v201802";>
>  000578f87c236fe80a375205ee0847e4
>  SharedSetService
>  mutate
>  1
>  100
>   
>
>
>   
>  soap:Client
>  [OperationAccessDenied.ACTION_NOT_PERMITTED @ class 
> com.google.ads.api.serviceimpls.campaignmgmt.sharedset.MutateAction]
>  
>  xmlns="https://adwords.google.com/api/adwords/cm/v201802";>
>[OperationAccessDenied.ACTION_NOT_PERMITTED @ class 
> com.google.ads.api.serviceimpls.campaignmgmt.sharedset.MutateAction]
>
> ApiException
>http://www.w3.org/2001/XMLSchema-instance"; 
> xsi:type="OperationAccessDenied">
>   
>   
>   
> OperationAccessDenied.ACTION_NOT_PERMITTED
>   OperationAccessDenied
>   ACTION_NOT_PERMITTED
>
> 
>  
>   
>
> 
>
>
>
> For 4 accounts I get another error on adding negative placements to a just 
> created Shared Set:
>
> "OperationAccessDenied.ACTION_NOT_PERMITTED @ class 
> com.google.ads.api.serviceimpls.campaignmgmt.criterion.sharedcriterion.Mut"
>
> 
> http://schemas.xmlsoap.org/soap/envelope/";>
>
>xmlns="https://adwords.google.com/api/adwords/cm/v201802";>
>  000578f87b9408f80a37de035d03fe2c
>  SharedCriterionService
>  mutate
>  500
>  210
>   
>
>
>   
>  soap:Client
>  [OperationAccessDenied.ACTION_NOT_PERMITTED @ class 
> com.google.ads.api.serviceimpls.campaignmgmt.criterion.sharedcriterion.Mut]
>  
>  xmlns="https://adwords.google.com/api/adwords/cm/v201802";>
>[OperationAccessDenied.ACTION_NOT_PERMITTED @ class 
> com.google.ads.api.serviceimpls.campaignmgmt.criterion.sharedcriterion.Mut]
>
> ApiException
>http://www.w3.org/2001/XMLSchema-instance"; 
> xsi:type="OperationAccessDenied">
>   
>   
>   
> OperationAccessDenied.ACTION_NOT_PERMITTED
>   OperationAccessDenied
>   ACTION_NOT_PERMITTED
>
> 
>  
>   
>
> 
> ...
>
>
>  
>
>
> Please advise what could be the reason for this?
>
>
> Thanks a lot!
>

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Re: Developer Token Limits

2018-10-29 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Marco,

You can refer to our rate sheet 
 and our rate 
limits  
guide 
for information on your developerToken's limitations depending on its 
access level. Additionally, you should be able to use an approved 
developerToken for all or AdWords accounts.

As for secondary developerTokens, you may contact the AdWords Compliance 
team via this link  for 
further assistance and to confirm whether this is allowed or not.

Best regards,
Peter
AdWords API Team

On Saturday, October 27, 2018 at 7:17:46 AM UTC+8, 
marco.porracindieg...@mercadolibre.com wrote:
>
> Hi,
>
> I would like to know if there is a limit of API calls per Developer Token 
> or this are only linked to the proyect from where the calls are made on the 
> Google API Console?
> On top of this i would like to know if i request a second Developer Token 
> can be both used in production?
>
> Thanks!
> Marco.
>

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Re: Keyword Targeting With Multiple Ads Per AdGroup

2018-10-29 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Sam,

My apologies as I am unsure what you meant by associating your keyword with 
your Ad Cusomtizers. However, you can have multiple feed items for your ad 
customizers as seen in this guide 
.
 
That said, your initial method should work.

Best regards,
Peter
AdWords API Team

On Saturday, October 27, 2018 at 8:44:41 AM UTC+8, s...@feedonomics.com 
wrote:
>
> Just to confirm, when we have a keyword in our AdCustomizer (FeedItem) 
> feed target an AdGroup, can we have two FeedItems in the AdCustomizer feed 
> with the same keyword, but inserting different values (headline1 headline2 
> etc) into a single ad within the targeted AdGroup?
>
> Or could/should we have a single row for the keyword in our AdCustomizer 
> feed with extra columns for the multiple ad templates?
>
> {=adcustomizer_feed.ad1_headline1:default_headline1}
>
> {=adcustomizer_feed.ad1_headline2:default_headline2}
>
> {=adcustomizer_feed.ad1_description:default_description}
>
>
>
> {=adcustomizer_feed.ad2_headline1:default_headline1}
>
> {=adcustomizer_feed.ad2_headline2:default_headline2}
>
> {=adcustomizer_feed.ad2_description:default_description}
>
>
> Will either method work?
>
> Thank you!
>

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Re: Adwords API : GetCampaign.php > Number of results found: 0

2018-10-29 Thread mts09101012 
any update about this issue ?


On Thursday, 18 October 2018 20:25:08 UTC+8, Michael Cloonan (AdWords API 
Team) wrote:
>
> Hello,
>
> It looks like you may be having trouble receiving email, so I will include 
> the reply I sent via email here so that you can keep up to date with the 
> latest on this issue.
>
> The log file you provided doesn't actually include any SOAP, which looks 
>> like XML. You should take a look through the PHP library options to 
>> familiarize yourself with how to capture the SOAP because that's a very 
>> useful troubleshooting tool, even when you don't have to contact us.
>>
>  
>
>> That said, I was able to reproduce the issue and generate my own SOAP 
>> request/response for this account, where it shows that it returns no 
>> campaigns. I've forwarded those logs to our engineering team so they can 
>> take a look to try to determine why this campaign isn't showing up in the 
>> API. As far as I can tell, it should be returned.
>>
>  
>
>> I will let you know when I find anything out.
>
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, October 15, 2018 at 11:03:35 PM UTC-4, Dannison Yao (AdWords 
> API Team) wrote:
>>
>> Hi there,
>>
>> I was able to receive the screenshots you sent yesterday via reply 
>> privately to author, and I've also responded privately. Have you received 
>> my response? If not, please see response below:
>>
>> "*Upon checking, 989-401-0993 is a test client account and should return 
>> the data when using the CampaignService.get(). To further investigate this 
>> issue, could you please provide the complete SOAP logs? You may refer to 
>> this documentation 
>> 
>>  on 
>> what SOAP logs look like, and you can click on this link 
>> 
>>  for 
>> a guide on how to turn on SOAP logging on PHP*."
>>
>> Please provide the complete SOAP logs (via reply privately to author) so 
>> I can investigate this further.
>>
>> Sincerely,
>> Dannison
>> AdWords API Team
>>
>> On Monday, October 15, 2018 at 3:01:06 PM UTC+8, mts09...@gmail.com 
>>  wrote:
>>>
>>>
>>> I have same problem and I *reply privately to author* with screenshots.
>>> Please help to fix it! Thanks a lot!
>>>
>>> On Thursday, 11 October 2018 11:51:37 UTC+8, Dannison Yao (AdWords API 
>>> Team) wrote:

 Hi there,

 In order for me to understand your issue more, could you provide more 
 details on the issue you're having? Please send over (via *reply 
 privately to author*) screenshots, a description of the issue you're 
 having, your SOAP request and response or any other information you think 
 might help us investigate the problem.

 Hope to hear from you soon.

 Sincerely,
 Dannison
 AdWords API Team

 On Thursday, October 11, 2018 at 12:18:01 AM UTC+8, na na pa wrote:
>
> oh
> yeah
> i have problem :(((
> i not fix it
> help me
>
> On Wednesday, October 10, 2018 at 6:49:01 AM UTC+7, boris betc wrote:
>>
>> Hello,
>>
>>
>> I have a problem using the Adwords API.
>>
>> I validated my Adwords API Developer Token, in my Manager account.
>>
>> Then I wanted to test the API with a client TEST account.
>>
>>
>> I need your help because when I run GetCampaign.php, there are no 
>> campaigns found.
>>
>>
>> Here is our setup :
>>
>>
>> Production Adwords Manager Account : boris...@gmail.com
>> API Developer token : the token I get after the validation process (I 
>> can give it to you in private)
>> Access level : basic access validated
>>
>>
>> TEST account : betctestm...@gmail.com
>> ID Manager TEST: 524-293-1082
>> ID Client TEST: 368-235-5970
>>
>>
>> Setup file used > adsapi_php.ini (I can give it to you in private)
>>
>>
>> Google Cloud Platform Application ID, used for refreshToken : 
>> test-adwords-218209
>>
>>
>> Result GetCampaigns.php : Number of results found : 0
>> Console Screenshot in attachment
>>
>>
>> Thanks for your help :)
>>
>

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To unsu

Re: I got QuotaCheckError.DEVELOPER_TOKEN_NOT_APPROVED on test account.

2018-10-29 Thread chai . adwords 
Okay, then how about this account(483-123-4552)?
I added this account to my test manager account and made a campaign.

I called GetCampaigns.php by clientCustomerID='483-123-4552'.
But the result was same. I got 
the QuotaCheckError.DEVELOPER_TOKEN_NOT_APPROVED error.

Is 483-123-4552 not a test account either?
If so, I do not know how to use the test account at all.
Why can not call the data from my test accounts?

I hope that I will not worry about this problem anymore..
Thanks.


(It seems real real test account finally, 483-123-4552)

[image: 캡처1.PNG]




2018년 10월 26일 금요일 오후 11시 56분 35초 UTC+9, Milind Sankeshware (AdWords API 
Team) 님의 말:
>
> Hi,
>
> Yes, 883-246-9747 is not a Test Account. If you don't see the red Test 
> account label on your Google Ads account page, then the account is a 
> production account. If you have created the test account under the test 
> manager account, then it should be a test client account. I can see the 
> test manager account is 299-688-2927 (From attached screenshot). But the 
> account 883-246-9747 is not under that manager account. For more 
> information on test account please refer to this guide 
> 
> .
>
> Thanks,
> Milind, AdWords API Team
>

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Re: How to get Landing Page in Adwords API PHP

2018-10-29 Thread driptibanga93 
Hi, 

I am trying to do the same thing. Here is my script: 
import sys
from googleads import adwords


def main(client):
  report_downloader = client.GetReportDownloader(version='v201809')
  
  report = {
  'reportName': 'Last 30 days CRITERIA_PERFORMANCE_REPORT',
  'dateRangeType': 'LAST_30_DAYS',
  'reportType': 'CRITERIA_PERFORMANCE_REPORT',
  'downloadFormat': 'CSV',
  'selector': {
  'fields': ['CampaignId', 
'AdGroupId','CampaignName','AdGroupId','CriteriaType',
  'Criteria', 'Clicks', 'Cost','VideoQuartile100Rate',
 'VideoQuartile25Rate', 'VideoQuartile50Rate', 
'VideoQuartile75Rate', 
'VideoViewRate','FinalUrls','Status','Impressions','Date']
  }
  }
  
  with open('CRITERIA_PERFORMANCE_REPORT.csv', 'wb') as handler:
report_downloader.DownloadReport(
report, handler, skip_report_header=False, skip_column_header=False,
skip_report_summary=False)


However, in my criteria Type i only get age and household income and final 
url is blank even when status is enabled. 

Can you tell me why and how can i have the landing page in criteria 
performance report along with gender as well?

On Monday, November 27, 2017 at 9:19:29 AM UTC+5:30, Vincent Racaza 
(AdWords API Team) wrote:
>
> Hi,
>
> For the Criteria Performance Report 
> ,
>  
> if the Status 
> 
>  of 
> a criteria is already removed, then its FinalUrls 
> 
>  will 
> be empty in the report. Also, take note that this report type is a single 
> attribution 
> 
>  report, 
> meaning, only one of the triggering criteria (keyword, age, placement, 
> etc.) is recorded on which AdWords deems most relevant.
>
> For your issue, can you check if the triggering criteria is not REMOVED? 
> If it is not removed, and still, the FinalUrls attribute is empty on your 
> end, then kindly provide your report definition 
> 
>  (include 
> the actual date range since in your code, this is not visible) with your 
> clientCustomerId so I can further check. Please use the *Reply privately 
> to author* option.
>
> Thanks,
> Vincent
> AdWords API Team
>

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Re: updating ip exclusion list

2018-10-29 Thread rymj 
Can I still use SET operator to update existing exclude IP addresses?

I tried it but I got 
CampaignCriterionError.OPERATOR_NOT_SUPPORTED_FOR_CRITERION_TYPE error.


2015年7月25日土曜日 6時12分58秒 UTC+9 Umesh Dengale:
>
> Hello,
>
> You can use SET operator (for the mutate operation) to update existing 
> exclude IP addresses ( Which will remove existing IP address and set the 
> new IP address to exclude provided by SET operator).
> The MutateJobService 
> 
>  is 
> used when the user wants to schedule large batches of updates to your 
> AdWords campaigns as asynchronous mutate jobs. The 
> CampaignCreterionService 
> 
>  will 
> be the synchronous operation. You can decide based on requirements. 
> Updating one IpBlock will count as one operation 
> 
> . 
>
> Regards,
> Umesh, AdWords API Team.
>

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Re: Update the status of a CrmBasedUserList from Closed to Open

2018-10-29 Thread henry caparroso 


me too, I lkie you a problem, I havew no deal to fix that 
On Saturday, October 20, 2018 at 6:17:53 AM UTC+7, Joana Esteves wrote:
>
> Hi Google team,
>
> I'm using your API, using PHP client library, to update Customer Lists 
> daily.
>
> We noticed that some of the lists are closed status, checked by 
> select/query the list for it status:
> $selector->setFields(['Id', 'Name', 'Status']); 
>  (...)
>
> var_dump($user_list->getStatus()); // CLOSED
>
> it returns: closed, the same status I can see on the UI.
>
> Then I use the code to set the OPEN status:
> if ($user_list->getStatus() === UserListMembershipStatus::CLOSED) {
>   var_dump($user_list->setStatus(UserListMembershipStatus::OPEN));
>   var_dump($user_list->getStatus());
> }
>
> immediately after set the status using this code, the list updates it 
> status (checked with the var_dump), but it doesn't show on UI
> also, if I query the status again (code snippet 1), the customer list 
> status is closed.
>
>
> Also, can I clarify with you how updating customers to a customer list can 
> be affected by the status of the list?
>
>> "Membership status" shows whether a list is adding more users or not.
>> *Open* means that new visitors are still being added.
>> *Closed* means that no new visitors are added.
>
>
> *day 1* -  new customer list created, *client 1* and* client 2* added the 
> customer list, and at this time the status of the list is open;
> *day 2* - get customer list by id, the status of the list is closed, and 
> added *client 1* and *client 3* to the customer list.
>
> By documentation, what I understand is:
> - client 1 is in the list
> - client 2 is not in the list, because it was added after the list be 
> closed (somehow by google adwords end)
>
> If this is the case, is a massive problem to us. Can you please clarify my 
> assumptions by reading your docs?
>
>
> Thanks a lot,
> Joana
>

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Offline conversions not being shown after switching to data driven attribution

2018-10-29 Thread joe . burnard 
We switched to data driven attribution on the 22nd and have not seen a 
correct number of offline conversions displayed in the UI since then. The 
conversions are showing correctly on the Tools > Search Attribution page 
however the numbers shown everywhere else e.g. the overview page are 
incorrect.

To upload the conversions we are using the batch upload conversions api 
v201809.


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Re: Update the status of a CrmBasedUserList from Closed to Open

2018-10-29 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hello Greg,

We're investigating this and will get back to you soon when I hear any news.

Best,
Thanet, AdWords API Team

On Saturday, October 27, 2018 at 7:11:13 AM UTC+9, GregT wrote:
>
> I've replied privately to you, Dannison.
>
> FYI,
> Greg
>
> On Thursday, October 25, 2018 at 11:27:44 AM UTC-5, Dannison Yao (AdWords 
> API Team) wrote:
>>
>> Hi Greg,
>>
>> Could you provide the complete SOAP request and response logs when you 
>> encountered the error CANNOT_ADD_CLOSED_USER_LIST so I could investigate 
>> this further? I would need the logs for me to better assist you. You may 
>> send these to me via the *Reply privately to author* option. If you have 
>> not enabled logging, you may follow this guide 
>> 
>>  on 
>> how to do so.
>>
>> Regards,
>> Dannison
>> AdWords API Team
>>
>> On Wednesday, October 24, 2018 at 11:23:20 PM UTC+8, GregT wrote:
>>>
>>> Hi, Dannison.
>>>
>>> For our situation, there's not much to show in the way of SOAP logs. The 
>>> issue is that in our test account, all remarketing audiences get closed 
>>> quickly, making them unusable in tests (if you try to add them to an ad 
>>> group, you get a CriterionError.CANNOT_ADD_CLOSED_USER_LIST error). This 
>>> just started happening in the last couple weeks - these audiences in this 
>>> test account have existed, in an open membership status, for years before 
>>> then. If we look at the test account in the Google Ads UI, the UI shows 
>>> them all as closed, and if we (in the UI) change them back to Open, they 
>>> only stay open for an hour or less. If it'd be helpful to know the id of 
>>> our test account, I can email that to you.
>>>
>>> Thanks,
>>> Greg
>>>
>>> On Wednesday, October 24, 2018 at 1:24:12 AM UTC-5, Dannison Yao 
>>> (AdWords API Team) wrote:

 Hi Joana/Greg,

 The user list status should not be affected with the membershipLifeSpan 
 ,
  
 it has also nothing to do with low volume. Could you provide the complete 
 SOAP request and response logs that were generated when you were trying to 
 add a member in your user list so that I could investigate this further?

 Regards,
 Dannison
 AdWords API Team

 On Tuesday, October 23, 2018 at 7:44:49 PM UTC+8, Joana Esteves wrote:
>
> Hi Dannison,
>
> Thanks for coming back to me.
>
> I tried the code again, also in another audience that created after, 
> and it didn't work for any case.
> As we are using testing data, the audience size is < 100. Could be it 
> a reason why the audience sets to close, and also the lifespanmember 
> value 
> drops from 180 to 1?
>
> I appreciate that an OPEN status means that the list is still 
> populating members and can still be targeted, and if CLOSED, then the 
> list 
> is not being populated already and cannot be used for targeting anymore.
> So, I have a question: Why do lists automatically *Close*, without 
> our intervention, a little while after they are created? (Could it be due 
> to low volumes?)
>
> To clarify what we're trying to achieve, we need audiences to stay 
> *Open*, so we can keep adding recipients to them on a daily basis. 
> How can I grant that?
>
> Any help with this, greatly appreciated
>
> Thanks,
> Joana
>
> segunda-feira, 22 de Outubro de 2018 às 05:12:11 UTC+1, Dannison Yao 
> (AdWords API Team) escreveu:
>>
>> Hi Joana,
>>
>> Your code appears to be logically correct. If recent changes have 
>> been applied to your user list, it usually takes a while before it is 
>> reflected. Could you try running your code again and see if the changes 
>> have been reflected? If not, could you provide the complete SOAP request 
>> and response logs that were generated after setting the status to 
>> *OPEN* so I could investigate this further? You may send the 
>> requested information using the *Reply privately to author* option. 
>> If you have not enabled logging yet, you may follow this guide 
>> 
>>  on 
>> how to do so.
>>
>> According to this guide about the CrmBasedUserLIst.status 
>> ,
>>  
>> if the status is *OPEN*, the list is still populating members and 
>> can still be targeted. If it is set to *CLOSED*, then the list is 
>> not being populated already and cannot be used for targeting anymore. 
>> From 
>> your understanding, *client 1 *and *client 2* should be in the list, 
>> while *client 3* should not be in the list because it was targ

Re: Can't create partition tree or I just don't understand it

2018-10-29 Thread WDirk 
Ok, thank you very much for the answer, it helped a lot ^^

Dne neděle 28. října 2018 21:28:01 UTC+1 Josh Radcliff (AdWords API Team) 
napsal(a):
>
> Hi,
>
> You can get the list of valid product bidding categories for each country 
> using ConstantDataService.getProductBiddingCategoryData 
> ,
>  
> where your request includes a predicate for the *Country* of interest.
>
> However, based on this Google Ads Help Center article 
> ,
>  
> bidding categories are not supported for Czechia, so you'll want to use one 
> of the other product dimensions for this particular Shopping campaign.
>
> Thanks,
> Josh, AdWords API Team
>
> On Friday, October 26, 2018 at 2:18:55 AM UTC-4, WDirk wrote:
>>
>> Ok, I've sent you a SOAP request ^^
>>
>> Dne čtvrtek 25. října 2018 20:41:18 UTC+2 Sreelakshmi Sasidharan (AdWords 
>> API Team) napsal(a):
>>>
>>> Hello, 
>>>
>>> The INVALID_PRODUCT_BIDDING_CATEGORY 
>>> 
>>>  indicates 
>>> that "Bidding categories do not form a valid path in the Shopping bidding 
>>> category taxonomy". Since you were able to verify that, could you please 
>>> enable 
>>> logging 
>>> 
>>>  and 
>>> share you SOAP request? You could reply privately to the author while 
>>> sharing the details. 
>>>
>>> Thanks,
>>> Sreelakshmi, AdWords API Team
>>>
>>

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Re: Adwords API : GetCampaign.php > Number of results found: 0

2018-10-29 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hello,

I apologize for the slow turnaround here. Unfortunately, we have no updates 
yet; I've reached out to the team again in hopes of getting an answer 
quickly.

Regards,
Mike, AdWords API Team

On Monday, October 29, 2018 at 3:38:42 AM UTC-4, mts09101...@gmail.com 
wrote:
>
> any update about this issue ?
>
>
> On Thursday, 18 October 2018 20:25:08 UTC+8, Michael Cloonan (AdWords API 
> Team) wrote:
>>
>> Hello,
>>
>> It looks like you may be having trouble receiving email, so I will 
>> include the reply I sent via email here so that you can keep up to date 
>> with the latest on this issue.
>>
>> The log file you provided doesn't actually include any SOAP, which looks 
>>> like XML. You should take a look through the PHP library options to 
>>> familiarize yourself with how to capture the SOAP because that's a very 
>>> useful troubleshooting tool, even when you don't have to contact us.
>>>
>>  
>>
>>> That said, I was able to reproduce the issue and generate my own SOAP 
>>> request/response for this account, where it shows that it returns no 
>>> campaigns. I've forwarded those logs to our engineering team so they can 
>>> take a look to try to determine why this campaign isn't showing up in the 
>>> API. As far as I can tell, it should be returned.
>>>
>>  
>>
>>> I will let you know when I find anything out.
>>
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, October 15, 2018 at 11:03:35 PM UTC-4, Dannison Yao (AdWords 
>> API Team) wrote:
>>>
>>> Hi there,
>>>
>>> I was able to receive the screenshots you sent yesterday via reply 
>>> privately to author, and I've also responded privately. Have you received 
>>> my response? If not, please see response below:
>>>
>>> "*Upon checking, 989-401-0993 is a test client account and should 
>>> return the data when using the CampaignService.get(). To further 
>>> investigate this issue, could you please provide the complete SOAP logs? 
>>> You may refer to this documentation 
>>> 
>>>  on 
>>> what SOAP logs look like, and you can click on this link 
>>> 
>>>  for 
>>> a guide on how to turn on SOAP logging on PHP*."
>>>
>>> Please provide the complete SOAP logs (via reply privately to author) so 
>>> I can investigate this further.
>>>
>>> Sincerely,
>>> Dannison
>>> AdWords API Team
>>>
>>> On Monday, October 15, 2018 at 3:01:06 PM UTC+8, mts09...@gmail.com 
>>> wrote:


 I have same problem and I *reply privately to author* with screenshots.
 Please help to fix it! Thanks a lot!

 On Thursday, 11 October 2018 11:51:37 UTC+8, Dannison Yao (AdWords API 
 Team) wrote:
>
> Hi there,
>
> In order for me to understand your issue more, could you provide more 
> details on the issue you're having? Please send over (via *reply 
> privately to author*) screenshots, a description of the issue you're 
> having, your SOAP request and response or any other information you think 
> might help us investigate the problem.
>
> Hope to hear from you soon.
>
> Sincerely,
> Dannison
> AdWords API Team
>
> On Thursday, October 11, 2018 at 12:18:01 AM UTC+8, na na pa wrote:
>>
>> oh
>> yeah
>> i have problem :(((
>> i not fix it
>> help me
>>
>> On Wednesday, October 10, 2018 at 6:49:01 AM UTC+7, boris betc wrote:
>>>
>>> Hello,
>>>
>>>
>>> I have a problem using the Adwords API.
>>>
>>> I validated my Adwords API Developer Token, in my Manager account.
>>>
>>> Then I wanted to test the API with a client TEST account.
>>>
>>>
>>> I need your help because when I run GetCampaign.php, there are no 
>>> campaigns found.
>>>
>>>
>>> Here is our setup :
>>>
>>>
>>> Production Adwords Manager Account : boris...@gmail.com
>>> API Developer token : the token I get after the validation process 
>>> (I can give it to you in private)
>>> Access level : basic access validated
>>>
>>>
>>> TEST account : betctestm...@gmail.com
>>> ID Manager TEST: 524-293-1082
>>> ID Client TEST: 368-235-5970
>>>
>>>
>>> Setup file used > adsapi_php.ini (I can give it to you in private)
>>>
>>>
>>> Google Cloud Platform Application ID, used for refreshToken : 
>>> test-adwords-218209
>>>
>>>
>>> Result GetCampaigns.php : Number of results found : 0
>>> Console Screenshot in attachment
>>>
>>>
>>> Thanks for your help :)
>>>
>>

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UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA while uploading the customers to Google Ads

2018-10-29 Thread Srinivas Giduthuri 
Hello all,

We are getting the following exception while uploading the customers to 
Google Ads.

Following is the request and response payloads.

[29 Oct 2018 19:26:48,103-requestInfoLogger:WARN:main] Request made: 
Service: AdwordsUserListService Method: mutate clientCustomerId: 
133-941-2293 URL: 
https://adwords.google.com/api/adwords/rm/v201809/AdwordsUserListService 
Request ID: 0005795e70a3d8900a7ef18780075647 ResponseTime(ms): 264 
OperationsCount: 1 IsFault: true FaultMessage: 
ApiException{applicationExceptionType=ApiException, 
errors=[UserListError{apiErrorType=UserListError, 
errorString=UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA, 
fieldPath=operations[0].operand, 
fieldPathElements=[FieldPathElement{field=operations, index=0}, 
FieldPathElement{field=operand}], reason=USER_LIST_SERVICE_ERROR, 
trigger=}]}
[29 Oct 2018 19:26:48,271-soapXmlLogger:INFO:main] SOAP request:

http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>

https://adwords.google.com/api/adwords/rm/v201809"; 
soapenv:mustUnderstand="0">
https://adwords.google.com/api/adwords/cm/v201809";>133-941-2293
https://adwords.google.com/api/adwords/cm/v201809";>REDACTED
https://adwords.google.com/api/adwords/cm/v201809";>PMM Test 
Account (AwApi-Java, AdWords-Axis/4.1.0, Common-Java/4.1.0, Axis/1.4, 
Java/1.8.0_131, maven)
https://adwords.google.com/api/adwords/cm/v201809";>false
https://adwords.google.com/api/adwords/cm/v201809";>false



https://adwords.google.com/api/adwords/rm/v201809";>

https://adwords.google.com/api/adwords/cm/v201809";>ADD
https://adwords.google.com/api/adwords/rm/v201809"; 
xsi:type="ns8:CrmBasedUserList">

1a211566-5f85-4f36-9251-ed6e741deb8f

1a211566-5f85-4f36-9251-ed6e741deb8f
OPEN
1
CRM_BASED
CONTACT_INFO






[29 Oct 2018 19:26:48,271-soapXmlLogger:INFO:main] SOAP response:

http://schemas.xmlsoap.org/soap/envelope/";>

https://adwords.google.com/api/adwords/cm/v201809"; 
xmlns:ns2="https://adwords.google.com/api/adwords/rm/v201809";>
0005795e70a3d8900a7ef18780075647
AdwordsUserListService
mutate
1
264




soap:Client

[UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA 
@ operations[0].operand]

https://adwords.google.com/api/adwords/cm/v201809"; 
xmlns:ns2="https://adwords.google.com/api/adwords/rm/v201809";>

[UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA 
@ operations[0].operand]

ApiException
http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="ns2:UserListError">
operations[0].operand

operations
0


operand



UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA
UserListError
USER_LIST_SERVICE_ERROR







Request failed due to ApiException. Underlying ApiErrors:
  Error 0: UserListError{apiErrorType=UserListError, 
errorString=UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA, 
fieldPath=operations[0].operand, 
fieldPathElements=[FieldPathElement{field=operations, index=0}, 
FieldPathElement{field=operand}], reason=USER_LIST_SERVICE_ERROR, trigger=}

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Proximity with the new GoogleAds API

2018-10-29 Thread cosbgn 
I'm trying to add/edit the location of a campaign/ad-group with the new 
Google Ads beta API. I can't seem to find it anywhere, however looking the 
source code I do find a reference to it here 
.
 
Can someone point me at some docs or at least tell me which criteon I 
should use?

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Re: Headline Part 3 and Description 2 for Expanded Text Ads - Partial data in API

2018-10-29 Thread 'Milind Sankeshware (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Gemma,

Since your questions are specific to Google Ads Scripts. I would recommend 
to post your question on the Google Ads Scripts forum 
. 

Thanks,
Milind, AdWords API Team

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Share your feedback about the AdWords API and Google Ads API

2018-10-29 Thread 'Stan Grinberg (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hey all,

Please share your feedback about the Google Ads API and AdWords API.  You 
can take our annual survey 
 from now until 
November 15th.

Thank you!
Google Ads API Developer Relations

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Re: UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA while uploading the customers to Google Ads

2018-10-29 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hello, 

Our team is currently investigating this issue. We'll keep you posted on 
the updates. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: Offline conversions not being shown after switching to data driven attribution

2018-10-29 Thread 'Teja Makani' via AdWords API and Google Ads API Forum 
Hello Joe,

The search attribution panel shows the conversions at the intervals 30, 60 
and 90 days. The conversions will be attributed to the date on which the 
impressions are occurred, so please make sure to adjust the intervals for 
the overview part of the UI matching to search attribution interval. If you 
are still seeing the discrepancy please share the screenshots where you are 
observing the discrepancy along with the CID. You could use *reply 
privately to the author* option while sharing the requested details.

We are running an annual developer feedback survey. Please take opportunity 
to leave feedback  on 
how we can make managing campaigns at scale even easier.

Regards,
Sai Teja, AdWords API Team.

On Monday, October 29, 2018 at 7:45:33 AM UTC-4, joe.b...@redbrain.com 
wrote:
>
> We switched to data driven attribution on the 22nd and have not seen a 
> correct number of offline conversions displayed in the UI since then. The 
> conversions are showing correctly on the Tools > Search Attribution page 
> however the numbers shown everywhere else e.g. the overview page are 
> incorrect.
>
> To upload the conversions we are using the batch upload conversions api 
> v201809.
>
>
>

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Re: I got QuotaCheckError.DEVELOPER_TOKEN_NOT_APPROVED on test account.

2018-10-29 Thread 'Milind Sankeshware (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi,

The account 483-123-4552 is test account. If you call the API against the 
test account, it should work. For DEVELOPER_TOKEN_NOT_APPROVED error, could 
you please share the complete SOAP request and response logs along with the 
request header so that I can troubleshoot the issue? You can use 'Reply 
privately to author' option while responding.

Thanks,
Milind, AdWords API Team

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Re: How to get Landing Page in Adwords API PHP

2018-10-29 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hello, 

The Criteria Performance Report 

 
will give the stats aggregated at the criteria level. In your case, age and 
house hold income. If there is no final url set for these criteria, you may 
not get that via the report. To take a closer look at your case, could you 
please share your client customer id? You could use reply privately to 
author option while replying. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: updating ip exclusion list

2018-10-29 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hello, 

You are right, you could remove the specific IP_BLOCK and add the updated 
IP instead of performing the SET operation. Please let me know if you are 
facing any issues while doing this. 

Thanks,
Sreelakshmi, AdWords API Team

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ReferenceError: "AdWordsApp" is not defined

2018-10-29 Thread D 
Hello,

I am trying to run the link checker in my account. However, I get an error:

ReferenceError: "AdWordsApp" is not defined. (line 115, file "Code")

Please let me know how to proceed. I am using a single account. I even 
tried to take the manager account script but received the same result.

Sincerely,

Dm.

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Re: Error message not in manual

2018-10-29 Thread Martin Power 
We are also getting this error when trying to create a CrmBasedUserList via 
the Soap API.

Any Ideas?

On Wednesday, 24 October 2018 08:09:18 UTC+2, makot...@gmail.com wrote:
>
> Dear AdWords API Team,
>
> What does this error message mean?
> 『ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA』
>
> Many Thanks,
>

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Google Ads API and test accounts help

2018-10-29 Thread Morten Hoffmann Christensen 
Hello I am having issues with Google Ads Test accounts.

I have created a test MCC account, and some regular ads test accounts from 
within the MCC.
I have a production account, and have acquired a Developertoken, and I am 
able to succesfully query using the Google Ads API Beta.

The issue I am having is that all the test accounts are not activated, 
which means that no accounts, except the MCC account, will be returned when 
I query the API for customers (or am I missing something ?)
I Query the search API like so:

var client = new GoogleAdsClient(new Google.Ads.GoogleAds.Config
.GoogleAdsConfig
{
DeveloperToken = "Dev Token",
OAuth2AccessToken = "Acess token",
OAuth2RefreshToken = "Refresh token",
OAuth2Scope = "https://www.googleapis.com/auth/adwords";,
OAuth2ClientId = "Client ID",
OAuth2ClientSecret = "Client Secret",
OAuth2Mode = Google.Ads.GoogleAds.Util.OAuth2Flow.
APPLICATION
});

var adsService = client.GetService(Services.V0.GoogleAdsService
);


var request = new SearchGoogleAdsRequest
{
CustomerId = "The MCC Customer Id",
Query = "SELECT customer.id, customer.descriptive_name FROM 
customer",
PageSize = 1000
};



var result = adsService.SearchAsync(request);

await result.ForEachAsync((row) =>
{
//Iterate through the result and do stuff
});

Is it not possible to get linked accounts using the new API, or is this an 
issue with the test accounts not being properly activated ?

I have created campaigns on the test accounts as well, and I can see them 
in the Goggle Ads UI, but when I try to get these nothing is returned (I 
use the same approach as in the example above)

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Re: Error message not in manual

2018-10-29 Thread Martin Power 
We are also experiencing this error when trying to create a 
CrmBasedUserList using a test account. Any ideas?

On Wednesday, 24 October 2018 08:09:18 UTC+2, makot...@gmail.com wrote:
>
> Dear AdWords API Team,
>
> What does this error message mean?
> 『ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA』
>
> Many Thanks,
>

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Re: updating ip exclusion list

2018-10-29 Thread rymj 
Thank you for your answer.
I think I will use "REMOVE then ADD".

In that case, if I remove 500 IP addresses and add 500 IP addresses, will 
the number of operations be counted as 1000?
Is there a way to reduce the number of operations?


2018年10月30日火曜日 4時29分56秒 UTC+9 Sreelakshmi Sasidharan (AdWords API Team):
>
> Hello, 
>
> You are right, you could remove the specific IP_BLOCK and add the updated 
> IP instead of performing the SET operation. Please let me know if you are 
> facing any issues while doing this. 
>
> Thanks,
> Sreelakshmi, AdWords API Team
>

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Re: Error message not in manual

2018-10-29 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hello everyone,

Due to the recent update 
 
of policy of Customer Match, your request for mutating CrmBasedUserList 
will fail if the advertiser account hasn't been whitelisted for using the 
feature.
If you own the account, you can contact your Google account representative 
to get your account whitelisted.
If the account belongs to your customers, they need to contact their Google 
representative for whitelisting.

Best,
Thanet, AdWords API Team

On Tuesday, October 30, 2018 at 8:36:32 AM UTC+9, Martin Power wrote:
>
> We are also getting this error when trying to create a CrmBasedUserList 
> via the Soap API.
>
> Any Ideas?
>
> On Wednesday, 24 October 2018 08:09:18 UTC+2, makot...@gmail.com wrote:
>>
>> Dear AdWords API Team,
>>
>> What does this error message mean?
>> 『ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA』
>>
>> Many Thanks,
>>
>

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Re: ReferenceError: "AdWordsApp" is not defined

2018-10-29 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Dmitry,

It appears that what you are using is the AdWords Scripts and not the 
AdWords API. That said, you may get in touch with their support team via 
this link  instead.

*Note:*
We are running an annual developer feedback survey. Please take opportunity 
to leave feedback  on 
how we can make managing campaigns at scale even easier.

Best regards,
Peter
AdWords API Team

On Tuesday, October 30, 2018 at 7:36:32 AM UTC+8, D wrote:
>
> Hello,
>
> I am trying to run the link checker in my account. However, I get an error:
>
> ReferenceError: "AdWordsApp" is not defined. (line 115, file "Code")
>
> Please let me know how to proceed. I am using a single account. I even 
> tried to take the manager account script but received the same result.
>
> Sincerely,
>
> Dm.
>

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Re: Google Ads API and test accounts help

2018-10-29 Thread 'Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Morten,

Could you provide the complete SOAP request and response logs that were 
generated during the service call so I could better investigate this issue? 
You may use the *reply privately to author* option when sending the 
requested information.

Regards,
Dannison
AdWords API Team

On Tuesday, October 30, 2018 at 7:36:32 AM UTC+8, Morten Hoffmann 
Christensen wrote:
>
> Hello I am having issues with Google Ads Test accounts.
>
> I have created a test MCC account, and some regular ads test accounts from 
> within the MCC.
> I have a production account, and have acquired a Developertoken, and I am 
> able to succesfully query using the Google Ads API Beta.
>
> The issue I am having is that all the test accounts are not activated, 
> which means that no accounts, except the MCC account, will be returned when 
> I query the API for customers (or am I missing something ?)
> I Query the search API like so:
>
> var client = new GoogleAdsClient(new Google.Ads.GoogleAds.
> Config.GoogleAdsConfig
> {
> DeveloperToken = "Dev Token",
> OAuth2AccessToken = "Acess token",
> OAuth2RefreshToken = "Refresh token",
> OAuth2Scope = "https://www.googleapis.com/auth/adwords";,
> OAuth2ClientId = "Client ID",
> OAuth2ClientSecret = "Client Secret",
> OAuth2Mode = Google.Ads.GoogleAds.Util.OAuth2Flow.
> APPLICATION
> });
> 
> var adsService = client.GetService(Services.V0.
> GoogleAdsService);
>
>
> var request = new SearchGoogleAdsRequest
> {
> CustomerId = "The MCC Customer Id",
> Query = "SELECT customer.id, customer.descriptive_name 
> FROM customer",
> PageSize = 1000
> };
> 
>
>
> var result = adsService.SearchAsync(request);
> 
> await result.ForEachAsync((row) =>
> {
> //Iterate through the result and do stuff
> });
>
> Is it not possible to get linked accounts using the new API, or is this an 
> issue with the test accounts not being properly activated ?
>
> I have created campaigns on the test accounts as well, and I can see them 
> in the Goggle Ads UI, but when I try to get these nothing is returned (I 
> use the same approach as in the example above)
>
>

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