Hello all, We are getting the following exception while uploading the customers to Google Ads.
Following is the request and response payloads. [29 Oct 2018 19:26:48,103-requestInfoLogger:WARN:main] Request made: Service: AdwordsUserListService Method: mutate clientCustomerId: 133-941-2293 URL: https://adwords.google.com/api/adwords/rm/v201809/AdwordsUserListService Request ID: 0005795e70a3d8900a7ef18780075647 ResponseTime(ms): 264 OperationsCount: 1 IsFault: true FaultMessage: ApiException{applicationExceptionType=ApiException, errors=[UserListError{apiErrorType=UserListError, errorString=UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA, fieldPath=operations[0].operand, fieldPathElements=[FieldPathElement{field=operations, index=0}, FieldPathElement{field=operand}], reason=USER_LIST_SERVICE_ERROR, trigger=}]} [29 Oct 2018 19:26:48,271-soapXmlLogger:INFO:main] SOAP request: <?xml version="1.0" encoding="UTF-8" standalone="no"?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <soapenv:Header> <ns1:RequestHeader xmlns:ns1="https://adwords.google.com/api/adwords/rm/v201809" soapenv:mustUnderstand="0"> <ns2:clientCustomerId xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201809">133-941-2293</ns2:clientCustomerId> <ns3:developerToken xmlns:ns3="https://adwords.google.com/api/adwords/cm/v201809">REDACTED</ns3:developerToken> <ns4:userAgent xmlns:ns4="https://adwords.google.com/api/adwords/cm/v201809">PMM Test Account (AwApi-Java, AdWords-Axis/4.1.0, Common-Java/4.1.0, Axis/1.4, Java/1.8.0_131, maven)</ns4:userAgent> <ns5:validateOnly xmlns:ns5="https://adwords.google.com/api/adwords/cm/v201809">false</ns5:validateOnly> <ns6:partialFailure xmlns:ns6="https://adwords.google.com/api/adwords/cm/v201809">false</ns6:partialFailure> </ns1:RequestHeader> </soapenv:Header> <soapenv:Body> <mutate xmlns="https://adwords.google.com/api/adwords/rm/v201809"> <operations> <ns7:operator xmlns:ns7="https://adwords.google.com/api/adwords/cm/v201809">ADD</ns7:operator> <operand xmlns:ns8="https://adwords.google.com/api/adwords/rm/v201809" xsi:type="ns8:CrmBasedUserList"> <ns8:name>1a211566-5f85-4f36-9251-ed6e741deb8f</ns8:name> <ns8:description>1a211566-5f85-4f36-9251-ed6e741deb8f</ns8:description> <ns8:status>OPEN</ns8:status> <ns8:membershipLifeSpan>10000</ns8:membershipLifeSpan> <ns8:UserList.Type>CRM_BASED</ns8:UserList.Type> <ns8:uploadKeyType>CONTACT_INFO</ns8:uploadKeyType> </operand> </operations> </mutate> </soapenv:Body> </soapenv:Envelope> [29 Oct 2018 19:26:48,271-soapXmlLogger:INFO:main] SOAP response: <?xml version="1.0" encoding="UTF-8" standalone="no"?> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Header> <ns2:ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201809" xmlns:ns2="https://adwords.google.com/api/adwords/rm/v201809"> <requestId>0005795e70a3d8900a7ef18780075647</requestId> <serviceName>AdwordsUserListService</serviceName> <methodName>mutate</methodName> <operations>1</operations> <responseTime>264</responseTime> </ns2:ResponseHeader> </soap:Header> <soap:Body> <soap:Fault> <faultcode>soap:Client</faultcode> <faultstring>[UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA @ operations[0].operand]</faultstring> <detail> <ns2:ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/cm/v201809" xmlns:ns2="https://adwords.google.com/api/adwords/rm/v201809"> <message>[UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA @ operations[0].operand]</message> <ApplicationException.Type>ApiException</ApplicationException.Type> <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns2:UserListError"> <fieldPath>operations[0].operand</fieldPath> <fieldPathElements> <field>operations</field> <index>0</index> </fieldPathElements> <fieldPathElements> <field>operand</field> </fieldPathElements> <trigger/> <errorString>UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA</errorString> <ApiError.Type>UserListError</ApiError.Type> <ns2:reason>USER_LIST_SERVICE_ERROR</ns2:reason> </errors> </ns2:ApiExceptionFault> </detail> </soap:Fault> </soap:Body> </soap:Envelope> Request failed due to ApiException. Underlying ApiErrors: Error 0: UserListError{apiErrorType=UserListError, errorString=UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA, fieldPath=operations[0].operand, fieldPathElements=[FieldPathElement{field=operations, index=0}, FieldPathElement{field=operand}], reason=USER_LIST_SERVICE_ERROR, trigger=} -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/49d06650-6816-406b-8e12-859381a66126%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.