Hello devs, I just tried to configure my CanoScan LiDE 60 scanner with linux. I installed sane-1.0.19 with the genesys backend and libusb support enabled. The scanner is detected with sane-find-scanner and scanimage -L also lists it (also as a user). In other words it should work. However scanning does not work: The light flashes for an instant and the scanning head quivers for an instant but then the following message is reported:
$ scanimage > test.pnm [genesys_gl841] ********************************************** [genesys_gl841] ********************************************** [genesys_gl841] **** **** [genesys_gl841] **** Extremely low Brightness detected. **** [genesys_gl841] **** Check the scanning head is **** [genesys_gl841] **** unlocked and moving. **** [genesys_gl841] **** **** [genesys_gl841] ********************************************** [genesys_gl841] ********************************************** scanimage: sane_start: Document feeder jammed I'm not sure if it helps but I appended some dll debug output. Any Ideas what is going wrong? Please let me know if you need more debugging information. regards, Tobias [dll] sane_get_devices: found 1 devices [dll] sane_open: trying to open `genesys:libusb:001:014' [dll] sane_open: open successful [dll] sane_control_option(handle=0x60f870,option=0,action=0,value=0x7fff4df6daa8,info=(nil)) [dll] sane_control_option(handle=0x60f870,option=0,action=0,value=0x7fff4df6c9ac,info=(nil)) [dll] sane_get_option_descriptor(handle=0x60f870,option=0) [dll] sane_get_option_descriptor(handle=0x60f870,option=1) [dll] sane_get_option_descriptor(handle=0x60f870,option=2) [dll] sane_get_option_descriptor(handle=0x60f870,option=3) [dll] sane_get_option_descriptor(handle=0x60f870,option=4) [dll] sane_get_option_descriptor(handle=0x60f870,option=5) [dll] sane_get_option_descriptor(handle=0x60f870,option=6) [dll] sane_get_option_descriptor(handle=0x60f870,option=7) [dll] sane_get_option_descriptor(handle=0x60f870,option=8) [dll] sane_get_option_descriptor(handle=0x60f870,option=9) [dll] sane_get_option_descriptor(handle=0x60f870,option=10) [dll] sane_control_option(handle=0x60f870,option=10,action=0,value=0x60a5e0,info=(nil)) [dll] sane_get_option_descriptor(handle=0x60f870,option=11) [dll] sane_control_option(handle=0x60f870,option=11,action=0,value=0x60a5e4,info=(nil)) [dll] sane_get_option_descriptor(handle=0x60f870,option=12) [dll] sane_get_option_descriptor(handle=0x60f870,option=13) [dll] sane_get_option_descriptor(handle=0x60f870,option=14) [dll] sane_get_option_descriptor(handle=0x60f870,option=15) [dll] sane_get_option_descriptor(handle=0x60f870,option=16) [dll] sane_control_option(handle=0x60f870,option=8,action=0,value=0x7fff4df6c9a8,info=(nil)) [dll] sane_control_option(handle=0x60f870,option=9,action=0,value=0x7fff4df6c9a8,info=(nil)) [dll] sane_control_option(handle=0x60f870,option=8,action=0,value=0x7fff4df6da9c,info=(nil)) [dll] sane_get_option_descriptor(handle=0x60f870,option=10) [dll] sane_control_option(handle=0x60f870,option=10,action=1,value=0x7fff4df6daa0,info=0x7fff4df6c99c) [dll] sane_control_option(handle=0x60f870,option=9,action=0,value=0x7fff4df6da9c,info=(nil)) [dll] sane_get_option_descriptor(handle=0x60f870,option=11) [dll] sane_control_option(handle=0x60f870,option=11,action=1,value=0x7fff4df6daa0,info=0x7fff4df6c99c) [dll] sane_start(handle=0x60f870) [genesys_gl841] ********************************************** [genesys_gl841] ********************************************** [genesys_gl841] **** **** [genesys_gl841] **** Extremely low Brightness detected. **** [genesys_gl841] **** Check the scanning head is **** [genesys_gl841] **** unlocked and moving. **** [genesys_gl841] **** **** [genesys_gl841] ********************************************** [genesys_gl841] ********************************************** scanimage: sane_start: Document feeder jammed [dll] sane_cancel(handle=0x60f870) [dll] sane_close(handle=0x60f870) [dll] sane_exit: exiting [dll] sane_exit: calling backend `genesys's exit function [dll] sane_exit: finished
