Allan,
1. Double checking the man page for plustek, I find my scanner: sane-plustek(5) SANE Scanner Access Now Easy sane-plustek(5) Vendor CANON - ID: 0x04A9 ---------------------------------------------------------- USB Model: ASIC: Properties: Prod-ID ---------------------------------------------------------- CanoScan N1240U LM9833 1200x2400dpi 48bit 512Kb 0x220E 2. I make sure its plugged in to the usb port. 3. #SANE_DEBUG_PLUSTEK=255;export SANE_DEBUG_PLUSTEK 4. #scanimage -L 2&> logfile and I get: [plustek] Plustek backend V0.46-9, part of sane-backends 1.0.13 <snip, a bunch of stuff that I don't think matters at this point> [plustek] drvopen() [plustek] usbDev_open(auto,0x04A9-0x220E) [plustek] Found device at >libusb:/dev/usb0:/dev/ugen0< [plustek] Vendor ID=0x04A9, Product ID=0x220E [plustek] usbio_DetectLM983x [plustek] UIO error [plustek] This is not a LM9831 or LM9832 chip based scanner. [plustek] open failed: -1 [plustek] sane_get_devices (0xbfbff3e8, 0) [plustek] sane_exit ... so, perhaps the scanner is not supported despite the man page entry? Or, I notice it refers to LM9831 & LM9832 but not LM9833 which the table notes for this scanner... Doug _________________________________________________________________ Click here for a FREE online computer virus scan from McAfee. http://clinic.mcafee.com/clinic/ibuy/campaign.asp?cid=3963