I see. So as far as SA is concerned, the service is still running, but there is some other issue affecting the users’ ability to RDP in, correct? If so, I think I’ll try that emulation or the monitoring of the port 3389 as Mr. Laatz suggested.
Thanks for the tips, Paul- Paul Mountcastle | IT Administrator Radio Design Labs | 659 6th Street, Prescott, AZ 86301 | United States of America t (928) 778-9678 X103 | f (928) 778-3506 www.rdlnet.com This e-mail message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Thank you. The sender's email address is for the sole use of transmitting this message. The use or disclosure of this address for the distribution of promotional materials or any other material not directly related to this message is strictly prohibited. Message ID: D7a1L8wOu8pLUsL2s From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of Dirk Bulinckx Sent: Friday, November 11, 2011 9:16 AM To: Servers Alive Discussion List Subject: RE: [SA-list] Dependency check If the ping worked fine, then SA did a good job showing the ping worked :-) Not being able to access it via RDP could be for several reasons, the questions is can you monitor those…. You could try to emulate an RDP connection via a TCP check and see if that would give a poblem…. From: Servers Alive Discussion List [mailto:[email protected]] (mailto:[mailto:[email protected]]) On Behalf Of Paul Mountcastle Sent: Friday, November 11, 2011 4:46 PM To: Servers Alive Discussion List Subject: [SA-list] Dependency check I’m running version 6.2.2279 on a Win2k3 Std server. I’m monitoring a terminal server via ping, then have dependencies under that main ping for hard disk size and RDP service. I’ve had the server hang the past couple of days whereby the ping is still good, but users are not able to access via RDP. There is no alert generated from SA. Am I missing something? Many thanks in advance, Paul- Paul Mountcastle | IT Administrator Radio Design Labs | 659 6th Street, Prescott, AZ 86301 | United States of America t (928) 778-9678 X103 | f (928) 778-3506 www.rdlnet.com (http://www.rdlnet.com) This e-mail message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Thank you. The sender's email address is for the sole use of transmitting this message. The use or disclosure of this address for the distribution of promotional materials or any other material not directly related to this message is strictly prohibited. Message ID: D7a1L8wOu8pLUsL2s To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] (mailto:[email protected]) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] (mailto:[email protected]) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
