Exactly what I told you :-) too many alerts.
That's why within the code (and within the current version you have), there is
a way to reduce the number of alerts :-)
Create HKEY_LOCAL_MACHINE\SOFTWARE\DBU Consulting\Servers
Alive\StartUp\StatusChangeAlertExceptionList (string)
and give it the list of combination it should ignore.
For example:
65,45
0605 : going from 06 (unchecked) to 05 (up) has to be ignored (meaning don't
trigger the alert)
0405: going from 04 (maintenance) to 05 (up) has to be ignored.
List of possible numbers:
01 down
02 possible down (should never be visible as this is
an internal status used during the second knock)
03 unavailable
04 maintenance
05 up
06 unchecked
07 possible unavailable (should never be visible as
this is an internal status used during the second knock)
Hope this helps :-)
dirk
From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of
[email protected]
Sent: Friday, May 27, 2011 11:46 AM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Up alerts
Thanks Dirk - that's implemented. It certainly fixes the original problem (not
getting an up after the unavailable), but as you suggested it does indeed
significantly increase the number of alerts, in ways that I hadn't foreseen.
For example, the check has a schedule to not check for an hour at midnight
(housekeeping etc), and an up alert goes out after that. Additionally, the
check (like all our checks) has second knock set, and a "possible down" sent
out an alert just now.
Given the number of additional alerts that are coming out, I'm not sure if it's
viable as a solution to the original problem. For this particular one I could
feasibly lose the dependency and check this process all the time, which would
avoid the "unavailable" issue arising, but I guess that brings its own
problems.
Anyone else having a difficulty like this, or am I alone?
Cheers,
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
Ad eundum quo nemo ante iit
From: "Dirk" <[email protected]>
To: Servers Alive Discussion List <[email protected]>
Date: 25/05/2011 15:06
Subject: RE: [SA-list] Up alerts
Sent by: Servers Alive Discussion List <[email protected]>
--------------------------------------------------------------------------------
And did the new type of WHEN for the alerts help?
dirk
From: Servers Alive Discussion List [mailto:[email protected]
(mailto:[email protected])] On Behalf Of Vogl, Tom
Sent: Monday, May 23, 2011 5:46 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Up alerts
Maybe easier: How about an alert check box for “Any Change of
State”.
Then you would get an email for each change: DOWN, UNAVAILABLE, UP.
From: Servers Alive Discussion List [mailto:[email protected]
(mailto:[email protected])] On Behalf Of [email protected]
Sent: Thursday, May 19, 2011 9:46 AM
To: Servers Alive Discussion List
Subject: Re: [SA-list] Up alerts
OK, that explains some alerting anomalies that we've been experiencing, where
an alert is sent out about a service that is down, but never get a subsequent
up notification.
I think this exposes a problem that needs to be fixed. Can I request, then, a
couple of alternatives to fix this? In the "when" tab for alerts, could you
EITHER change "when back up after a down" to "when back up after a down or an
unavailable", OR could you add an extra tick box for "and when back after an
unavailable"?
Cheers,
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
Ad eundum quo nemo ante iit
From: "Dirk Bulinckx" <[email protected] (mailto:[email protected])>
To: Servers Alive Discussion List <[email protected]
(mailto:[email protected])>
Date: 19/05/2011 13:47
Subject: Re: [SA-list] Up alerts
Sent by: Servers Alive Discussion List <[email protected]
(mailto:[email protected])>
--------------------------------------------------------------------------------
No it won't as there is an intermediate status being UNAVAILABLE
----- Original Message -----
From: [email protected] (mailto:[email protected])
To: Servers Alive Discussion List (mailto:[email protected])
Sent: Thursday, May 19, 2011 2:15 PM
Subject: [SA-list] Up alerts
Question: if a check is set to alert on down, and when back after a down, would
it still send an UP alert if the check went through the sequence DOWN -
UNAVAILABLE - UP?
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
Ad eundum quo nemo ante iit
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