Servers Alive connects to the Remote Agent and requests info from the Remote Agent. So on the firewall/router of net Remote Agents network you have to have an open inbound port.
On the system running the Remote AGent there is an ini file contain the agent configuration. Using the AgentConfigManager (on the same system) you can open this INI and make change to it's config. (username/password/allowed IPs/port/…). If you do change some of the parameters, make sure to restart the Agent AND to adapt within Servers Alive to connection parameters for that agent too. dirk From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of Courtney Kibbe Sent: Friday, September 17, 2010 2:31 AM To: Servers Alive Discussion List Subject: [SA-list] Understanding Remote Agents I’m not understanding how the remote agents works or how to configure it. Is there any documentation on it, other than the on-line manual? Do I need to open an inbound port on the remote router, 20012? Can the user name and password be changed? My understanding was that I can install the agent on a remote server and it would send information to Servers Alive, such as it’s on-line. -courtney To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
