Are you doing Oracle stuff? Monitoring or using..
I would probably disable anything not critical to the servers well being
including anti-virus. Move SA to a workstation like XP with all its config I
believe you can just copy the install folder and all reg entries under HKLM >
Software > DBU Consulting during this test phase.
You should no longer see this behaviour and if you do reboot see it it is still
there, ensure you have every M$ Hotfix known to microsoft update inc driver
updates. CRY a lot, cry a bit more. Then continue breaking bits off your
machine until it works as it should thne start enabling things one-by-one until
you see when the problem re-surfaces.
If the problem is to do with SA, do as Dirk suggested and disable all checks (I
am sure Dirk wouldn't mind you running SA on two machines while you do your
testing) and then turn them all on one-by-one..
Sorry no magical ideas just good olde fashioned step-by-step diags I am afraid.
Mark Perry
Systems & Networks Administrator
Telephonetics VIP Ltd
“making sound
business sense”
Simply dial +44 (0)1442 242 242 and ask for me by name.
www.telephoneticsVIP.co.uk (http://www.telephoneticsvip.co.uk/)
Providing innovative hosted and customer premises speech recognition and voice
automation solutions.
Disclaimer: available at
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Registered address: 7th Floor, Hamilton House, 111 Marlowes, Hemel Hempstead,
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--------------------------------------------------------------------------------
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: 28 January 2008 17:11
To: Servers Alive Discussion List
Subject: RE: [SA-list] Memory Leak
OK, I've found the tag that's causing the problem. The bad news is that it is
"Thre", which appears to be in almost every driver... Looking on the web for
that doesn't help much - there seems to be a wide choice of opinion for what
that means. Some mention that an Oracle client driver fixes it, some refer to
print spoolers, some refer to Anti-Virus... good grief.
We're getting there though, bit by bit (no pun intended...) Next cunning plan?
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
Ad eundum quo nemo ante iit
"Mark Perry" <[EMAIL PROTECTED]>
Sent by: Servers Alive Discussion List <[email protected]>
28/01/2008 15:10 Please respond to
Servers Alive Discussion List <[email protected]>
To Servers Alive Discussion List <[email protected]> cc Subject RE: [SA-list]
Memory Leak
The good news is that you know it is NPP memory only. The bad news is you have
more to check with your next friendly tool Poolmon.exe ;0)
http://support.microsoft.com/kb/177415 (http://support.microsoft.com/kb/177415)
Mark Perry
Systems & Networks Administrator
Telephonetics VIP Ltd
“making sound
business sense”
Simply dial +44 (0)1442 242 242 and ask for me by name.
www.telephoneticsVIP.co.uk (http://www.telephoneticsvip.co.uk/)
Providing innovative hosted and customer premises speech recognition and voice
automation solutions.
Disclaimer: available at
http://www.telephoneticsVIP.co.uk/telephonetics/emaildisclaimer.jsp
(http://www.telephoneticsvip.co.uk/telephonetics/emaildisclaimer.jsp) or by
sending email to <mailto:[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED]) applies
to this email.
Registered address: 7th Floor, Hamilton House, 111 Marlowes, Hemel Hempstead,
Hertfordshire HP1 1BB
Registered in England No: 2831215
--------------------------------------------------------------------------------
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: 28 January 2008 14:51
To: Servers Alive Discussion List
Subject: RE: [SA-list] Memory Leak
Thanks for that Mark - it was very helpful, but the result was rather negative!
To explain: I've added perfmon checks for NPP memory of all running processes,
plus one for Memory - Pool Nonpaged Bytes. The latter increases steadily as
mentioned in my original mail, but every other check remains constant
(including Process - Pool Nonpaged Bytes, Total), which I don't quite
understand. I know that Memory - NPP and Process - NPP are measured in
different ways (because it says so on the "Explain" button), but I don't know
how or why...
So, in short, I can see that there is a problem with NPP memory, but I can't
see a problem with NPP on any specific process (including, just for the record,
Servers Alive).
Any ideas?
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
Ad eundum quo nemo ante iit
"Mark Perry" <[EMAIL PROTECTED]>
Sent by: Servers Alive Discussion List <[email protected]>
25/01/2008 14:10
Please respond to
Servers Alive Discussion List <[email protected]>
To Servers Alive Discussion List <[email protected]> cc Subject RE: [SA-list]
Memory Leak
Sorry when you say "check" are you using the performance monitoring feature in
Windows (perfmon)?
Sorry if you alreay know this.... but
That utility is your friend in cases like this, my suggestion would be to
identify processes which are most likely to be the culprits e.g. will probably
show as top memory hogs in taskmgr or in the command tasklist
Then configure a perfmon to monitor the "pool paged bytes" and "pool non paged
bytes" over a week and this should show which process or processes are growing
in size.
P.S. Is IIS running on this box? You can check what services are running under
a process with the following syntax "tasklist /svc", IIS can be a beast and
runs as inetinfo.exe
Mark Perry
Systems & Networks Administrator
Telephonetics VIP Ltd
“making sound
business sense”
Simply dial +44 (0)1442 242 242 and ask for me by name.
www.telephoneticsVIP.co.uk (http://www.telephoneticsvip.co.uk/)
Providing innovative hosted and customer premises speech recognition and voice
automation solutions.
Disclaimer: available at
http://www.telephoneticsVIP.co.uk/telephonetics/emaildisclaimer.jsp
(http://www.telephoneticsvip.co.uk/telephonetics/emaildisclaimer.jsp) or by
sending email to <mailto:[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED]) applies
to this email.
Registered address: 7th Floor, Hamilton House, 111 Marlowes, Hemel Hempstead,
Hertfordshire HP1 1BB
Registered in England No: 2831215
--------------------------------------------------------------------------------
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: 25 January 2008 12:46
To: Servers Alive Discussion List
Subject: RE: [SA-list] Memory Leak
Good question. I've been monitoring overall NPP memory - I've now added a check
looking at NPP memory in use by the SA process. If you know a better way of
checking that, please let me know!
Cheers,
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
Ad eundum quo nemo ante iit
"Mark Perry" <[EMAIL PROTECTED]>
Sent by: Servers Alive Discussion List <[email protected]>
25/01/2008 10:45
Please respond to
Servers Alive Discussion List <[email protected]>
To Servers Alive Discussion List <[email protected]> cc Subject RE: [SA-list]
Memory Leak
You mentioned a memory leak on your SA Box, is the leak with the salive
Process?
Mark Perry
Systems & Networks Administrator
Telephonetics VIP Ltd
“making sound
business sense”
Simply dial +44 (0)1442 242 242 and ask for me by name.
www.telephoneticsVIP.co.uk (http://www.telephoneticsvip.co.uk/)
Providing innovative hosted and customer premises speech recognition and voice
automation solutions.
Disclaimer: available at
http://www.telephoneticsVIP.co.uk/telephonetics/emaildisclaimer.jsp
(http://www.telephoneticsvip.co.uk/telephonetics/emaildisclaimer.jsp) or by
sending email to <mailto:[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED]) applies
to this email.
Registered address: 7th Floor, Hamilton House, 111 Marlowes, Hemel Hempstead,
Hertfordshire HP1 1BB
Registered in England No: 2831215
--------------------------------------------------------------------------------
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: 25 January 2008 09:56
To: Servers Alive Discussion List
Subject: [SA-list] Memory Leak
Folks,
Is anyone else experiencing a memory leak on their SA box? We've just realised
that we've got a steady NPP leak - just over 10Mb per week - which is the cause
of some of the MRxSmb errors we've been having (and doubtless others). Don't
know how long it's been going on for - at least since mid December.
Currently running SA 6.1.2191, Win2K SP4.
Cheers,
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
Ad eundum quo nemo ante iit
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