Hi Martin,

On Sun, 17 Oct 2010 12:42:26 +0100
Martin Albrecht <martinralbre...@googlemail.com> wrote:

> > We might be able to overcome this with a "bug-wrangler" team, people
> > who volunteer to
> > 
> >  - look at newly submitted tickets, notify the related developers,
> > ask for examples and test cases if the report doesn't provide them,
> >    etc.
> > 
> >  - every once in a while, go through the open tickets and see if
> >    they were fixed in a recent release
> >    (perhaps this won't be such a problem once the duplicates are
> >    filtered properly)
> > 
> > I know some people already spend time doing some of this, but it's
> > impossible to fight with more than 2000 open tickets without an
> > organized effort.
> ...
> > Comments?
> 
> as far as I can tell all attempts at something like this failed in
> the past. One idea to avoid such a failure in the future would be to
> have an e-mail address, say "bug-wrangler" which rotates where it
> forwards to. So for example, one week I'd get these e-mails and it
> would be my responsibility to deal with them, the next week it is
> automatically sent to the next person etc. This is just a quick
> thought, so there might be many much better ideas to address past
> failures.

I was thinking of setting up trac to send a notice to a mailing list
for each new issue. Then people interested in this effort can follow
this list and help out. Is this possible? Can someone familiar with the
trac set up comment?


IMHO, distributing work day by day, or weekly is still putting too much
load on one person. It should be enough if someone contributes to one
issue per day.

Perhaps we should come up with a locking mechanism, to prevent two
different people from trying to sort the same issue at the same time,
but it feels like too much organization at the beginning.


Cheers,
Burcin

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