Hi,

On Fri, Dec 10, 2021 at 11:20:31AM -0800, Matthias Koeppe wrote:
> I have received a report that ask.sagemath.org account management is broken:
> > das "recover account" jedoch funktioniert jedoch nicht.
> > wenn man auf den button klickt passiert lange nichts, und irgendwann "504 
> Gateway Time-out".
> 
> I don't normally use ask.sagemath.org myself, but to reproduce the reported 
> error, I've tried logging in using Google and also eventually got a 504.
> https://ask.sagemath.org/account/signin/complete-oauth2/?state=....&scope=email+profile+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.profile+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.email+openid&authuser=0&prompt=consent#
> 
> Overall, I am not sure why the project is running this server. I think we 
> are spreading ourselves pretty thin here. There is also:
> - https://groups.google.com/g/sage-support
> - https://stackoverflow.com/questions/tagged/sage
> - https://stackexchange.com/search?q=sage
> - https://mathoverflow.net/search?q=sage
> 
> Is any of the information at 
> https://wiki.sagemath.org/Infrastructure#ask.sagemath.org still current?

The information there is up-to-date. The issue about account recovery is
due to the fact that the current server is not configured to send
emails. However, sending an email to sage-askbot-ad...@googlegroups.com
should lead to some admin changing the user's password (we did that in
the past).

Ciao,
Thierry




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