Yes, that did it. I thought "view queue" would also let everyone, well, view it, but it seems to have made it appear in the dropdown for ticket creation only. Confusing wording, but it works. :) I think that'll do it for rights, until my boss asks for something else that trips me up.
On Wed, Sep 28, 2016 at 3:38 PM, Matt Zagrabelny <[email protected]> wrote: > On Wed, Sep 28, 2016 at 2:36 PM, Alex Hall <[email protected]> wrote: > > I got the problem of all users viewing all queues sorted. However, even > if I > > grant "create tickets" on a given queue to either everyone or > privileged, no > > one is able to select anything but their own queue when creating > tickets. Do > > I have to let users see a queue in order to open a ticket in it? > > I believe the user needs SeeQueue to create tickets in a queue. > > -m > -- Alex Hall Automatic Distributors, IT department [email protected]
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