Le 22/06/2016 à 10:48, Christian Loos a écrit : >> https://umbc.co1.qualtrics.com/SE/?SID=SV_4IbNK0n1unOaIEB&groupid=BSG&ticketid={$Ticket->Id}&ticketowner={$Ticket->OwnerObj->EmailAddress}&customeremail={$Ticket->RequestorAddresses}&ticketsubject={uri_escape($Ticket->Subject)} > > I would use the /Elements/QueryString RT component here, which will do > all the funny URI encoding and parameter concatenation for you: > > { > my $query_string = $m->comp('/Elements/QueryString', > SID => 'SV_4IbNK0n1unOaIEB', > groupid => 'BSG', > ticketid => $Ticket->Id, > ticketowner => $Ticket->OwnerObj->EmailAddress, > customeremail => $Ticket->RequestorAddresses, > ticketsubject => $Ticket->Subject, > ); > } > > https://umbc.co1.qualtrics.com/SE/?{$query_string} >
Nice idea, but is $m available in RT templates (never tried) ? --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016
