Le 22/06/2016 à 01:16, Joe Kirby a écrit :
> I have a template which provides a link to our survey tool and recently
> I was asked to add subject to the parts included in the url.
>
> Since the ticket subject contains spaces, etc. that may not lend them
> selves to a url
>
> I found a way to handle spaces but then I get a subject with a # sign
> which creates a short circuited subject value
>
> Below are 2 options with the ending part(in red) differs.
>
> The first one works but only handles spaces.
>
> The second one would be wholistic but RT does not like the syntax. Any
> ideas?
>
you can use:
{use URI::Escape; uri_escape($Ticket->Subject);}
or any other perl module that does the same.
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