On 02/07/2013 05:58 AM, Joshua Lansford wrote: > Thanks to whoever credit is due for the RT program. I have been looking > for a while for a bug tracking system I could convince my company to > use. I am now rolling out RT for our company and almost everyone I talk > to about it is excited to use it. I believe the main contributing > factor is the high integration with email. This allows me to place RT > inline with existing communication and support practices with minimal > retraining. > > I have discovered the multiple image custom field option. After the > procedure for uploading the image completes and I click on the file name > I get RT Error Corrupted customfieldvalue URL. By Googling I have > discovered that the max filesize of an attachment is 512KB. > http://kb.mit.edu/confluence/pages/viewpage.action?pageId=4272898 > However even when restricting my upload to images below this size the > same error occurs. > > RT is installed on Ubuntu 12.04.1 LTS \n \l > RT was installed using the package manager following the instructions at > https://help.ubuntu.com/community/Request%20Tracker
Hopefully you're starting with the latest version of RT, 4.0.10, or at least close to it in the 4.0 series. The Ubuntu wiki page you link to is a bit outdated and installs the 3.8 series. Thomas -- Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
