On Wed, Feb 15, 2012 at 11:08:09AM -0500, Jeff Ehrenberg wrote: > Thanks for the reply Kevin. I am not a developer so I am not sure I really > understand your > answer or where to begin looking. Any additional information on this would > be great.
Any solution is going to require significant new code. You can view the code I referenced in the 4.2/attach-from-transactions branch, which isn't quite ready for merging into master and as I mentioned before, won't show up in a core release until 4.2 (assuming it's completed). -kevin > > On Friday, February 10, 2012, Kevin Falcone <[1][email protected]> > wrote: > > On Fri, Feb 10, 2012 at 08:31:49AM -0500, Jeff Ehrenberg wrote: > >> I am wondering if it is possible to attach files that have been > >> uploaded to custom fields to an email response. We have an upload > >> multiple images field and an upload multiple files field that are used > >> on most tickets. I would like to be able to include the photos and > >> pdfs in the resolved email that gets sent to the requestor. I know > >> that the blobs are stored in the LargeContent field, but can't figure > >> out how to get them in to the template as attachments. Anyone know if > >> this is possible? > > > > Unfortunately - you can't do this easily. You'd need to write your > > own subclass of the Notify actions. There is code on a branch off of > > the master branch which simplifies some of these code paths, but that > > won't be in a core release until 4.2.
pgpdFMot729l1.pgp
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