Yep. On Fri, Dec 23, 2011 at 1:39 AM, Stefan Vollmar <[email protected]> wrote:
> Hello, > > we have recently added a new queue to our RT system: this queue is > supposed to be used by one (external) group of colleagues only and they > should be able to make any changes to it they desire. In our configuration, > only the root user can create custom fields and, if possible, it should not > be necessary for our external colleagues to have the root password to edit > their custom fields. Is it possible to give particular users of one RT > group root rights (or extended rights for editing custom fields, at least) > - but only for one queue? > > Many thanks in advance. > Best regards, > Stefan > -- > Dr. Stefan Vollmar, Dipl.-Phys. > Head of IT group > Max-Planck-Institut für neurologische Forschung > Gleuelerstr. 50, 50931 Köln, Germany > Tel.: +49-221-4726-213 FAX +49-221-4726-298 > Tel.: +49-221-478-5713 Mobile: 0160-93874279 > Email: [email protected] http://www.nf.mpg.de > > > > > > > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston — March 5 & 6, 2012 >
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
