Sir, Upgraded from 3.8 to rt4 at debian6 + postfix, but my new rt4 create new tickets from loop emails. For example, if people email "hello" to rt4, then rt4 will created ticket #2, and after some minute, rt4 will create ticket#5 or other new tickets with the same email content. More emails are being sent out from rt, and most of them are the same content.
I tried to check RT configure, postfix configure and apache configure files. Still can not find solution. Do you have advise? Thank you. -- Jia -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
