-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Thomas Sibley Sent: Wednesday, November 16, 2011 2:34 PM To: [email protected] Subject: Re: [rt-users] Specify Default Requestor
On 11/16/2011 01:35 PM, Thomas Misilo wrote: > Hello, > > Is it possible to set the requestor to the user submitting the ticket > by default? > > As I am trying to use the self service page, but after submitting the > ticket it doesn’t show up, as there is no requestor set. The behaviour you want is the default. Your user probably doesn't have an email address. Thomas Thanks, that solved it! Tom -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
