On 11/16/2011 01:35 PM, Thomas Misilo wrote: > Hello, > > Is it possible to set the requestor to the user submitting the ticket by > default? > > As I am trying to use the self service page, but after submitting the > ticket it doesn’t show up, as there is no requestor set.
The behaviour you want is the default. Your user probably doesn't have an email address. Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
