Thanks Kevin..
I got that suggestion (Queue => 0) from Ruslan for another question.
BTW, back to my original question..
I am trying to create a custom field on the Queue object with the initial
data script, which has the following entry:
{
Name => 'Country',
Type => 'SelectSingle',
LookupType => 'RT::Queue',
Disabled => 0,
Queue => 0,
Description => 'Country information is used to identify country
specific queues',
},
My assumption is specifying the LookupType as 'RT::Queue' will make it add
it to the Queue object. But this gets added to the Ticket object.
How do I add custom field to Queue Object?
Thanks
On 10/26/11 3:09 PM, "Kevin Falcone" <[email protected]> wrote:
>On Fri, Oct 21, 2011 at 10:42:43PM +0000, Srikumar Nair wrote:
>> I am trying to create a custom field on the Queue object with the
>>initial data script, which
>> has the following entry:
>> Queue => 0,
>
>Don't pass this line, it'll cause Custom Field to make some bad
>backwards-compatibility decisions
>
>-kevin
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RT Training Sessions (http://bestpractical.com/services/training.html)
* Washington DC, USA October 31 & November 1, 2011
* Barcelona, Spain November 28 & 29, 2011