Hello, I am using the plugin CommandByMail on RT 4.0.2 and I when I try to open a ticket with status "Stalled", I get an email with the following error message:
"Couldn't create ticket from message with commands, fallback to standard mailgate. Error: New tickets can not have status 'stalled' in this queue." The error message is misleading - the ticket is created, but with status "New" instead of "Stalled". I am not sure if this is a problem on the plugin though - the plugin expects that a new ticket id is returned by the sub "Create" at lib/RT/Ticket.pm when ticket creation was successful. The sub doesn't return the ticket id on this case though. Is this considered to be a bug? Best regards, Aline
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