Kevin Falcone wrote:
On Thu, Oct 06, 2011 at 09:38:46AM +0200, Joop wrote:
Hello All,
Instead of answering a question I'm going to ask one ;-)
I searched my archive of rt-users but couldn't find what I was looking
for so here it comes.
I have started using RT-Extension-SLA and have ofcourse lots of tickets
where the due date is not set. The problem is I wanted to create a
dashboard that shows all over due tickets but the simple search
DUE<today shows not only my overdue tickets but also all tickets with a
due date which is not set.
Q: is there a way to filter these out?
Try "and Due > '1970-01-01 00:00:00'"
Thanks that works a treat.
Regards,
Joop
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* San Francisco, CA, USA October 18 & 19, 2011
* Washington DC, USA October 31 & November 1, 2011
* Barcelona, Spain November 28 & 29, 2011
