Hello All, Instead of answering a question I'm going to ask one ;-)
I searched my archive of rt-users but couldn't find what I was looking for so here it comes. I have started using RT-Extension-SLA and have ofcourse lots of tickets where the due date is not set. The problem is I wanted to create a dashboard that shows all over due tickets but the simple search DUE<today shows not only my overdue tickets but also all tickets with a due date which is not set. Q: is there a way to filter these out? Thanks in advance, Joop -------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
