Hi, Then SeeQueue and CreateTicket is granted to too many users.
On Thu, Oct 6, 2011 at 3:44 PM, Izz Abdullah <[email protected]> wrote: > So I have removed all the rights from a 3.8.4 migrated database into 4.0.2 > for unprivileged users on all queues except the ‘General’ queue. I also > have set in the SiteConfig file the DefaultQueue to “General”, but > unprivileged users still receive a screen for ‘Queue selection’ when > creating a new ticket, AND it allows them to create tickets in queues other > than the General queue. > > > > I am a bit stumped on this. If I have removed the permissions, why can > unprivileged users still see and create tickets in other queues? > > > > We have, for example Queue1, Queue2, Queue3, etc. > > I don’t want them to see or access Queue1 – QueueN, but ONLY the General > Queue. > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * San Francisco, CA, USA — October 18 & 19, 2011 > * Washington DC, USA — October 31 & November 1, 2011 > * Barcelona, Spain — November 28 & 29, 2011 > -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
