On Wed, Oct 05, 2011 at 08:18:12AM +1300, Gino Lisignoli wrote: > I'm now logging to /opt/rt4/log but the only error message I get (debug) > is: > > [Mon Oct 3 21:02:48 2011] [error]: FAILED LOGIN for > [1][email protected] from > xx.xx.xx.xx (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:655) > > I've tried commenting out our ldap authentication method but that hasn't > helped.
What are you using to do ldap authentication? You should be using the current version of RT-Authen-ExternalAuth available on CPAN. > What method can I use to set the root password for rt4 in mysql? http://requesttracker.wikia.com/wiki/RecoverRootPassword -kevin > On 04/10/11 03:12, Kevin Falcone wrote: > > On Mon, Oct 03, 2011 at 10:29:39AM +1300, Gino Lisignoli wrote: > > Hello > > I'm having login problems with my upgrade from 3.8.1 to 4.0.2. > I have followed the installation instructions, gotten all the cpan > packages, configured and built 4.0.2 successfully. > > Then I have run the upgrade, > /opt/rt4/sbin/rt-setup-database --prompt-for-dba-password --action upgrade > Cleared the mason cache dir > etc/upgrade/vulnerable-passwords > > But no existing users can login. If I can manually reset the > passwords in the pgsql database then I'm not too worried about > loosing the passwords, but what encoding method do I need to use to > reset them with. > > Could this be an ldap problem? I tried looking through the logs but > none are being generated in /opt/rt4/var/log > > What are you using to do ldap? > Unless you've configured it, RT doesn't log to /opt/rt4/var/log by > default. > > -kevin > > -------- > RT Training Sessions ([2]http://bestpractical.com/services/training.html) > * San Francisco, CA, USA -- October 18 & 19, 2011 > * Washington DC, USA -- October 31 & November 1, 2011 > * Melbourne VIC, Australia -- November 28 & 29, 2011 > * Barcelona, Spain -- November 28 & 29, 2011 > > References > > Visible links > 1. mailto:[email protected] > 2. http://bestpractical.com/services/training.html > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * San Francisco, CA, USA ? October 18 & 19, 2011 > * Washington DC, USA ? October 31 & November 1, 2011 > * Barcelona, Spain ? November 28 & 29, 2011
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-------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
