I'm getting started with RT 4.02. From the Best Practical site
(http://www.bestpractical.com/rt/extensions.html?J:V-region-extension-list.id=39)
it says that the "quick delete" extension is built into RT since 4.0. Does
that mean I don't need to invoke it from RT_SiteConfig.pm? I tried adding it
-- then it looks for the extension and errors out. So I'm guessing not.
However, after adding the default search parameters that include the
quickdelete line item ...
.
.
.
Priority,
QuickDelete,
'__NEWLINE__',
.
.
.
I get a blank column for the quickdelete column. I tried adding the extension,
but I get the same result and then a different error regarding the extension.
Any ideas? Is this a bug? -- Thanks.
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Chicago, IL, USA September 26 & 27, 2011
* San Francisco, CA, USA October 18 & 19, 2011
* Washington DC, USA October 31 & November 1, 2011
* Melbourne VIC, Australia November 28 & 29, 2011
* Barcelona, Spain November 28 & 29, 2011
