On Tue, Jul 12, 2011 at 02:02:38PM +0000, Roberto Hoyle wrote: > Kevin Falcone <falcone <at> bestpractical.com> writes: > > I believe your options are: > > > > * Use 4.0.1, not 4.0.0 > > * Temporarily disable RT::Authen::ExternalAUth in @Plugins until you > > upgrade it > > * Upgrade RT::Authen::ExternalAuth, since 0.09 works fine with 3.8.8 and > > 4.0.1 > > If I do a make upgrade from 4.0.1 on the directory that has 4.0.0, will > that screw up the installation?
No. > Also, RT::Authen::ExternalAUth was not anywhere in the error output > above, which is why I wasn't sure if it was the same issue or not. I > just came across the ExternalAuth link by searching over the mailing > list archives. The error is thrown by perl before RT ever has a prayer of throwing a better error. It is resolved by running a newer RT, a newer RT-Authen-ExternalAuth (which is already required for RT4) or possibly by the newest release of Net::LDAP. Out of curiousity, why was an old version of RT-Authen-ExternalAuth in your RT tree? Did you upgrade in-place rather than into a clean directory? -kevin
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