On Tue, Jul 5, 2011 at 4:50 PM, Kevin Falcone <[email protected]> wrote: > On Tue, Jul 05, 2011 at 01:45:54PM -0700, Paul O'Rorke wrote: >> Hi, >> >> I've been following along with user's experience in moving to RT4. In >> order to see if I wanted >> to upgrade my RT3.8.4 I've been using at my work place for the last 2 >> years I installed a >> fresh virtual machine with a vanilla RT4 install. I like it and would >> like to use it for >> production. >> >> I would prefer to import the data into RT4 than upgrade the existing >> 3.8.4. >> >> I do nightly mysqldumps of the database and tar up the contents of >> /usr/local/share/request-tracker3.8, /usr/share/request-tracker3.8 and >> /etc/request-tracker3.8 >> My question is : "It possible to run the upgrade scripts on the database >> and get the data in >> the new instance (RT4) without actually upgrading my 3.8.4?" or do I have >> to run the upgrade >> process on my 3.8.4 instance? >> >> Maybe I missed it - is there a step by step guide for doing this? > > Upgrading to RT4 means doing exactly what you want. > Import your mysqldump on the fresh VM (into either rt4 or rt3) install > RT4 and tell configure where to find your database. > > RT ships with a lot of documentation about installing and upgrade. > You can find it in the README and docs/UPGRADING* > > -kevin > Kinda butting in, but that is exactly what I did when I went from 3.6.7 to 3.8.7 in Ubuntu: create vm, install RT, take dump, read dump, apply upgrades to the database (using the script provided in 3.8 to do that), adjust config as needed, and run it. I would expect 3.8 to 4 to be the same, but I will have to wait until ubuntu releases RT 4 as a package to do that. ;)
> > -------- > 2011 Training: http://bestpractical.com/services/training.html > -------- 2011 Training: http://bestpractical.com/services/training.html
