On Tue, Jul 05, 2011 at 01:45:54PM -0700, Paul O'Rorke wrote: > Hi, > > I've been following along with user's experience in moving to RT4. In > order to see if I wanted > to upgrade my RT3.8.4 I've been using at my work place for the last 2 > years I installed a > fresh virtual machine with a vanilla RT4 install. I like it and would like > to use it for > production. > > I would prefer to import the data into RT4 than upgrade the existing 3.8.4. > > I do nightly mysqldumps of the database and tar up the contents of > /usr/local/share/request-tracker3.8, /usr/share/request-tracker3.8 and > /etc/request-tracker3.8 > My question is : "It possible to run the upgrade scripts on the database > and get the data in > the new instance (RT4) without actually upgrading my 3.8.4?" or do I have > to run the upgrade > process on my 3.8.4 instance? > > Maybe I missed it - is there a step by step guide for doing this?
Upgrading to RT4 means doing exactly what you want. Import your mysqldump on the fresh VM (into either rt4 or rt3) install RT4 and tell configure where to find your database. RT ships with a lot of documentation about installing and upgrade. You can find it in the README and docs/UPGRADING* -kevin
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