On Mon, Jun 27, 2011 at 6:36 AM, Mauricio Tavares <[email protected]> wrote: > While I wait on ubuntu to release RT 4 (I assume I can go from 3.6.7 > straight to 4; I could be wrong here), which would hopefully take care > of https://bugs.launchpad.net/ubuntu/+source/request-tracker3.8/+bug/444046, > I am testing RT-Extension-CommandByMail 0.9 in 3.6.7. Before you ask, > no I can't just download RT from best practical; I have to deal with > packages provided by ubuntu. > > So, the first question is how do I set those plugins up? Having > > Set(@MailPlugins, qw( > Auth::MailFrom > Filter::TakeAction > )); > Set(@Plugins, qw( > RT::Extension::CommandByMail > )); > > In RT_SiteConfig.pm seem to do nothing, but at least causes no harm > (cheerfully ignored). Reading > http://comments.gmane.org/gmane.comp.bug-tracking.request-tracker.user/59470, > I also tried > > use Auth::MailFrom; > use Filter::TakeAction > use RT::Extension::CommandByMail; > > which caused RT not to start. What else should I try? >
BTW, here is my RT_SiteConfig.pm file showing the different
attemps to include the plugins.
RT_SiteConfig.pm
Description: Binary data
-------- 2011 Training: http://bestpractical.com/services/training.html
