Christian: The original domain controller configured in ReviewBoard is still down, but I’ve reconfigured the ReviewBoard instance to use a different domain controller, which I can see both in the Web UI as well as in the database. However, the problem still occurs. The only problem shown in the log file is:
2018-02-21 12:27:45,084 - WARNING - - Active Directory: Domain controller is down 2018-02-21 12:27:45,085 - ERROR - - Active Directory error: Could not contact any domain controller servers It’s almost as if the original domain controller is still cached somewhere - is that a possibility, and if so, how do I clear the cache? Also, to avoid this problem in the future, is there a way to provide a fallback domain controller so that if one is down, ReviewBoard automatically checks the next one? Alfred > On Feb 21, 2018, at 0:49, Christian Hammond <christ...@beanbaginc.com> wrote: > > Hi Alfred, > > There should be information on failures in the reviewboard.log file, if it's > failing to grab data from Active Directory. Failing that, it'd be a > configuration issue causing it to not look up the correct content, and we > don't have logging centered around that. > > If you do get locked out of the server due to the backend failing and session > expiring, you can always use `rb-site manage /path/to/sitedir > createsuperuser` to create a new local administration account. > > Christian > > On Tue, Feb 20, 2018 at 11:30 AM, Alfred von Campe <alf...@von-campe.com > <mailto:alf...@von-campe.com>> wrote: > Our ReviewBoard server is configured to use Active Directory for > authentication. The Domain Controller it was configured to use for > authentication had a catastrophic HW failure so users can no longer log in to > ReviewBoard. Fortunately I had an existing ReviewBoard session open in a > browser tab and I configured the Authentication setting to use a different > domain controller. However, user’s still can’t log in. I even rebooted the > server hosting ReviewBoard to no avail, so hence my question as to how can I > debug this issue? For now, my existing browser session is still working > (even after the server reboot), so I can check and change settings. > Otherwise, I don’t know how I would go about making any changes. > > Alfred > > -- > Supercharge your Review Board with Power Pack: > https://www.reviewboard.org/powerpack/ > <https://www.reviewboard.org/powerpack/> > Want us to host Review Board for you? Check out RBCommons: > https://rbcommons.com/ <https://rbcommons.com/> > Happy user? Let us know! https://www.reviewboard.org/users/ > <https://www.reviewboard.org/users/> > --- > You received this message because you are subscribed to the Google Groups > "Review Board Community" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to reviewboard+unsubscr...@googlegroups.com > <mailto:reviewboard%2bunsubscr...@googlegroups.com>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. > > > > -- > Christian Hammond > President/CEO of Beanbag <https://www.beanbaginc.com/> > Makers of Review Board <https://www.reviewboard.org/> > > -- > Supercharge your Review Board with Power Pack: > https://www.reviewboard.org/powerpack/ > <https://www.reviewboard.org/powerpack/> > Want us to host Review Board for you? Check out RBCommons: > https://rbcommons.com/ <https://rbcommons.com/> > Happy user? Let us know! https://www.reviewboard.org/users/ > <https://www.reviewboard.org/users/> > --- > You received this message because you are subscribed to the Google Groups > "Review Board Community" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to reviewboard+unsubscr...@googlegroups.com > <mailto:reviewboard+unsubscr...@googlegroups.com>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "Review Board Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
