Hi all,

Very interesting discussion specifically on the "systems" of the Registry that 
can be reported for maintenance. During our implementation we held a somewhat 
"narrow" view of systems which were the "core" parts:
* EPP
* Portal
* RDDS (WHOIS and RDAP)
* DNS

Services mentioned like reporting servers (SCP/SFTP host endpoints), customer 
service portal, phone systems wasn't something that I was thinking about. They 
are most definitely "services" of importance but not necessarily considered 
"core", which by my definition is the domain name provisioning and management 
system. I want to note as well that the "domain registry" and "DNS" aren't 
necessarily the same system as a TLD may not use the DNS service of the RSP or 
the RSP may not offer a DNS hosting for the TLD

For the time being I am settled on only reporting on the "core" systems, of 
course it's up the RSP to decide what other "non-core" services/systems they 
wish to report on.

On the "impact" value discussion, I think if a system is undergoing maintenance 
even if it's a rolling upgrade there is always a chance of "intermittent" 
connectivity impact or a slight impact on performance, I would think Registrars 
"should" have a heightened sense of aware regardless of the "impact" value 
because a core system is being reported as undergoing maintenance. So to me any 
notice of "maintenance" there should be an expectation potential interruption 
accompanied by a severity level if it were to occur.

Other than that I think the current draft version looks good and I support its 
submission.

Thanks
Quoc

>
> I initially thought that a rolling deployment could be handled using the 
> "partial" impact value, but then I came across a use case where there is a 
> maintenance that doesn't impact the connectivity and subsequently the 
> availability.  Adding the "none" impact would cover this use case.
>
> --
>
> JG
>
>
>
> James Gould
> Fellow Engineer
> jgo...@verisign.com 
> <applewebdata://13890C55-AAE8-4BF3-A6CE-B4BA42740803/jgould@Verisign.c
> om>
>
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> >
>
> On 4/7/21, 10:10 AM, "Tobias Sattler" <satt...@united-domains.de> wrote:
>
>    Hi Jim,
>
>    I understand your point. Just a thought: From a different perspective, 
> wouldn't partial not automatically include "none" too? So, if you set 
> maintenance to partial, then something could happen or not. If you know that 
> nothing is going to happen, then the status partial would still be okay. From 
> this point of view, "none" would almost be a duplication. And we could save a 
> status to avoid confusion.
>
>    Tobias
>
>> On 7. Apr 2021, at 14:48, Gould, James 
>> <jgould=40verisign....@dmarc.ietf.org> wrote:
>>
>> Jody,
>>
>> I replied to Michael previously, but the intent of the "none" impact option 
>> is to cover the available use case for a system that is associated with the 
>> maintenance and doesn't imply the inclusion of systems that are not 
>> associated with the maintenance.  In this case, the system under maintenance 
>> may not have any impact to availability, but there may be logic changes that 
>> the client needs to be aware of that is the purpose of the maintenance 
>> notification.
>>
>> --
>>
>> JG
>>
>>
>>
>> James Gould
>> Fellow Engineer
>> jgo...@verisign.com 
>> <applewebdata://13890C55-AAE8-4BF3-A6CE-B4BA42740803/jgould@Verisign.
>> com>
>>
>> 703-948-3271
>> 12061 Bluemont Way
>> Reston, VA 20190
>>
>> Verisign.com 
>> <https://urldefense.com/v3/__http://secure-web.cisco.com/1FvjPxkKPbUp
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>> ukpB_TvZPSKtUXX_d4BgTVpm4Yz3DBmGui-XoNHJl4yEPGBPV32XKt4KQpB4BOxz3z77L
>> aPWWv3GSYcEDneh7dzMLaYrc3ldRv6Q5lcU__YObtHaVaEzSBLLg43pQY7CmILUtf7MAw
>> cU5sXI5bJ5IwUTDvZLgntqOJEzGExoMlGyrX5F/http*3A*2F*2Fverisigninc.com*2
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>>
>> On 4/7/21, 8:11 AM, "Jody Kolker" <jkol...@godaddy.com> wrote:
>>
>>
>>   Hi Jim and Michael,
>>
>>   Thanks for your feedback.
>>
>>   I tend to agree that adding "none" would require all systems of the 
>> registry to be listed for each maintenance.   It seems that each system 
>> within the registry would need to be listed within the maintenance that are 
>> not affected by the maintenance such as the customer support phone system, 
>> SFTP or FTP service, marketing portals, reporting portals, customer service 
>> portals etc.
>>
>>   I might be tying a little to much in here.
>>
>>   Thoughts?
>>
>>   Thanks,
>>   Jody Kolker.
>>
>>   -----Original Message-----
>>   From: regext <regext-boun...@ietf.org> On Behalf Of Michael Bauland
>>   Sent: Wednesday, April 7, 2021 1:26 AM
>>   To: Gould, James <jgo...@verisign.com>
>>   Cc: regext@ietf.org
>>   Subject: Re: [regext] I-D Action: 
>> draft-ietf-regext-epp-registry-maintenance-12.txt
>>
>>   Caution: This email is from an external sender. Please do not click links 
>> or open attachments unless you recognize the sender and know the content is 
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>>
>>
>>
>>   Hi Jim,
>>
>>   On 06.04.2021 21:39, Gould, James wrote:
>>> Tobias,
>>>
>>>
>>>
>>> I have one more proposed change to the draft upon further review.  
>>> For the <maint:impact> element, no impact to availability is not covered.
>>> My recommendation is to add support for the “none” value,
>>
>>   I do not think "none" is too useful in this context and could even cause 
>> confusion. Shouldn't every system that is not included in the list 
>> automatically be not affected?
>>
>>   What would be the consequence of having "none" there? In my opinion 
>> this then requires the registry to list each system in every 
>> maintenance notification. Otherwise one might wonder what is the 
>> difference between, e.g.,
>>
>>   <maint:name>Whois</maint:name>
>>   <maint:host>whois.registry.example</maint:host>
>>   <maint:impact>none</maint:impact>
>>
>>   and just omitting the Whois entry.
>>
>>   I think in e-mails from the registry it can make sense to add something 
>> like "DNS is not affected by our maintenance" to put the reading registrar 
>> at ease, but in an automated notification I do not see the value. If it's 
>> not mentioned, it's not affected.
>>
>>   Best regards,
>>
>>   Michael
>>
>>
>>   --
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