A good friend whom I have been trying to coax into Linux finally
purchased RH 6.1 and it won't install. The install was to a second hard
drive -- a 4GB SCSI drive off an Adaptec 2940, on an ASUS board with AMD
K6-233, 128MB and serial MS mouse. First off, the gui install couldn't
find the mouse, then wouldn't permanently make the partitions. So we
changed the mouse to a Logitech then hand-made the partitions from the
command line.
Now, every time you go through the install, it wants you to set the
mount points on the partitions, then reboots right back into the install
again. My friend called the famous RH tech support line, and their only
answer was "well it's supposed to work". Before any of you suggest it,
we tried text mode and expert mode install, but they all do the same
thing. How am I supposed to get people interested in Linux if Red Hat
builds a broken install, then adopts this lousy support attitude?
Well, there is a bright spot. Yesterday, I took a copy of Caldera 2.3
over there and it installed PERFECTLY, first-time with no coaxing. Found
the mouse, found the video, found the Sound Blaster... everything just
as it should.
So, I don't know what the RH technical problem is, but I can say they
have seriously shaken my confidence in their ability and WILLLINGNESS to
do paid tech support. I'd be very cautious about buying version 6.1 if
there is anything that might not be absolutely vanilla about your
system.
Tom
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Thomas E. Keiser
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