Wrenches and Ray So did you properly configuer the master slave battery config, I have several set up with no issues SOC is within1 to 2% and volatge is the same, what inverter/chargers are you using are you still connnected to bat temp sensors I assume there is no connection to the inverter(s) Jerry
On Wed, Nov 16, 2022 at 11:02 AM Ray Walters via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrote: > Greetings Fellow Wrenches; > > Based on glowing reports from the RE list, I finally used Fortress for a > battery replacement for a long time customer. Overall, it seems to be a > better solution than others I've seen. However, we are having issues. > First the two batteries are supposed to be linked together in a master/ > slave configuration, but they charge and discharge unevenly, and have > SOC often 20% different. Batteries are connected to a common buss with > equal length 4/0 cables. > > I've been truly disappointed with Fortress customer support. First, I've > called multiple times over the past two weeks, and never got through to > anyone. Their online support system is quite flawed as well, and I had > a very difficult time even setting up a support ticket. Now I can't > even log in to view the support ticket, and I've only received one email > back asking if I had properly paralleled the batteries. > > Has anyone else had a hard time with Fortress support? Does anyone have > a direct contact? Customer is beyond pissed now, after almost 2 weeks > hearing nothing, and having spent tens of thousands. > > Thanks; > > Ray Walters > Remote Solar > > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > >
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