Hi Max,

Ive thought about this, and have done forced bulk a few times with no change in 
output. 

One thing I haven’t done is to drain the batteries and see if the PV watts 
increase to fill them. 

Nobody has suggested the cc is somehow limiting due to a weird failure snd the 
settings are correct. I’ve never seen this off grid except if it’s overheating, 
which seems hard to believe at 1000 watts. 

And given that a few have had similar experiences that turned out to be grid 
sell amps being to low, it’s the logical next step. 

I should have an answer within not to long. 

Thx
Jay

> On Jul 19, 2021, at 8:42 PM, Mac Lewis <maclew...@gmail.com> wrote:
> 
> 
> Hi Jay,
> 
> I suspect the grid-tie sell function isn't quite working in the charge 
> controllers (if all strings are working correctly).  To test this, you can 
> try to force a bulk charge with the charge controllers.  The inverter should 
> try to maintain the sell voltage and you should see the wattage of the array 
> increase (if you do it during peak sun time).   You can do the same test by 
> putting the float voltage in the charge controllers a few volts above the 
> sell voltage.
> 
> You can also test the selling function; you could also lower the sell voltage 
> below the current battery bank voltage.  This should cause the sell current 
> to increase up to the max sell current parameter until the battery bank 
> voltage lowers to the offset voltage.
> 
> Of course firmware could be the issue.
> 
> One thing that has really helped us to make the Outback products work well is 
> to calibrate all battery voltages across devices.  That includes the flexnet 
> DC, which is a process described here: 
> https://www.outbackpower.com/downloads/documents/appnotes/fndc_field_cal_app_note.pdf
> 
> This calibration is especially important with Lithium drop in batteries.
>  
> Let us know what you find out
> 
> 
> 
>> On Mon, Jul 19, 2021 at 8:01 PM Darryl Thayer <darylsol...@gmail.com> wrote:
>> Hi Jay, here are my guesses:
>> 1) Customer is using all the power (3.5 is not a large array)
>> 2)  Per William Miller, the batteries are shot.  
>> 3) combination of 1 &2 
>> 4) Bulk voltage is too high, daily trying to go to bulk voltage drives the 
>> batteries to the grave.  Float voltage is too high, acting as a low charge, 
>> holding off sell.  The return amps never drop to an acceptable level.  
>> 5) What is the sell voltage?  Is it too high? 
>> I feel insecure in telling you my settings as I look to you as one of the 
>> top people in the field.   
>> 
>>> On Mon, Jul 19, 2021 at 6:25 PM Jay <jay.pe...@gmail.com> wrote:
>>> I’ve had someone from application engineering at Outback check the 
>>> settings. 
>>> 
>>> All appear normal and correct. 
>>> 
>>> I’m going to be checking the deep setting on grid sell which is most likely 
>>> the culprit. 
>>> 
>>> Thanks for all the advice and I’ll let you all know what find. 
>>> 
>>> Jay
>>> 
>>>>> On Jul 19, 2021, at 4:11 PM, Jerry Shafer <jerrysgarag...@gmail.com> 
>>>>> wrote:
>>>>> 
>>>> 
>>>> Jay
>>>> In Optics RE
>>>> Mate 3S verify that the firmware is 1.4.6
>>>> under global charge are all switches "disabled"
>>>> in the GS AC Input "Grid", 
>>>> Charger "Off", 
>>>> "Grid Tie" set 
>>>> Offset enable "Yes"
>>>> sell is up to you and battery manufacture
>>>> Jerry
>>>> 
>>>>> On Sun, Jul 18, 2021 at 1:44 PM jay <jay.pe...@gmail.com> wrote:
>>>>> HI All,
>>>>> 
>>>>> I”m trying to diagnose the following system I didn’t install.
>>>>> 
>>>>> 4 year old system grid tie battery back up.
>>>>> 
>>>>> Radian 4048
>>>>> flexmax 80
>>>>> 3500 watts PV
>>>>> fndc
>>>>> it is on opticsRE
>>>>> 
>>>>> The symptoms are that its not selling much at all.  Mostly when it is 
>>>>> about 1kw max PV production and .8kw selling.  I have disconnected the 
>>>>> FNDC and after that it did seem to work better.  
>>>>> 
>>>>> Usually it will sell a bit, then buy a bit then sell and so on.  Grid 
>>>>> voltage is very constant at around 246vac. 
>>>>> 
>>>>> I’ve been through the settings a few times with tech support, made 
>>>>> adjustments and for a while it was selling pretty normally, but again 
>>>>> today 0 production, CC is at float.  
>>>>> 
>>>>> I have not been to the site, I was just trying to do this all by optics.  
>>>>> But I’m going to have to go.   I think there are 3 possible issues.  
>>>>> 
>>>>> 1. the customer has always thought the production is low.  And from what 
>>>>> I’ve seen that is true.  This is in a very sunny place, no shade so with 
>>>>> 3.5kw, 1kw is very low which I think they may have  a few strings of the 
>>>>> array are not connected. However why that bothers me is that the VOC/VMP 
>>>>> voltages are too close in looking at the CC.  Which leads me to think its 
>>>>> been told to back off to the 1.0kw, by some setting, see #2. And its 
>>>>> always around .8 selling and around 1kw output from the array. 
>>>>> 
>>>>> 2.  There is a programing issue.  
>>>>> 
>>>>> 3. There is a hardware issue.
>>>>> 
>>>>> 
>>>>> If someone wants to look at the site, I have the info and they can log 
>>>>> in.  
>>>>> Or if they want to provide settings for me to triple check, that would be 
>>>>> great
>>>>> and 
>>>>> if they have any ideas as to why its acting like it is, very much 
>>>>> appreciated 
>>>>> So far even though tech support has viewed in on Optics and have had some 
>>>>> recommendations as to settings, its not fixed the issue.
>>>>> 
>>>>> thanks in advance,
>>>>> 
>>>>> jay
>>>>> 
>>>>> peltz power
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
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> 
> -- 
> 
> 
> 
> Mac Lewis
> 
> "Yo solo sé que no sé nada." -Sócrates
> 
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